One Day Tests - Crawley Reviews 

253
TrustScore 5 out of 5

4.8

Coachmans Drive, RH11 9YZ Crawley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Afternoon Charlotte and the team Brilliant service, this is the first time I've used you, and I must say I'm impressed, I took my blood test early in the morning, went to the post office that mor... See more

Company replied

Rated 5 out of 5 stars

Bought a testosterone test at a discounted price. Received everything needed for the home testing quickly and with clear instructions. Lots of step-by-step email communications during the process.... See more

Company replied

Rated 5 out of 5 stars

After having my blood tests back from the doctor I had high LDL yet low triglycerides and good HDL. I also scored well on HbA1c and had normal blood pressure. The LDL worried me so I paid for an Apo... See more

Company replied

Rated 5 out of 5 stars

An extremely good experience. Booked the day before for extended blood test. Sophie in Crawley had no problems finding my deep vein and I was in and out in under 10 minutes. I would definitely use thi... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Come and visit us at our clinic in Crawley! Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Coachmans Drive, RH11 9YZ, Crawley, England, United Kingdom

  • 0845 527 07 67

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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4.8

All reviews

(253)

2,684 reviews in the last 12 months

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Rated 4 out of 5 stars

It's great despite the Post Office

In the end, I had to send my samples 3 times. This was because the Post Office didn't deliver on time. But, each time, One Day Tests sent another pack and I redid the test. Once they had the samples, the turnaround time was excellent. I was kept informed each step of the way.

4 July 2024
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Reply from One Day Tests - Crawley

Thank you for posting your review of our service.

Rated 4 out of 5 stars

Good experience

Good experience. Staff are lovely , informative and concise.
I walked in for my blood test .. straight forward and didn’t feel a thing when it came to the injection / draw !
I went back to ask how to access my dashboard online and it was explained to me simply .. to be honest it was all there , I just couldn’t work out how to use it !

Highly recommend.

25 June 2024
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Reply from One Day Tests - Crawley

Happy to hear our dashboard was explained to you and you had a good experience using our clinic.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient
Very nice result dashboard sistem.

20 June 2024
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Reply from One Day Tests - Crawley

Glad you like the dashboard. We really appreciate you leaving us a review.

Rated 5 out of 5 stars

Efficient and staff very polite

Tanya was great, polite and very helpful. Place was very neat and clean. System was very to access to my report. I would definitely recommend this place.

21 June 2024
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Reply from One Day Tests - Crawley

Tanya is great! We will pass on your review to her. Thank you for leaving us a review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Found this company after a Google search when I couldn’t get my bloods done by my GP. Made an appointment - I made an error WhatsApp the number and got an immediate response changing it for me.
Clinic clean and phlebotomist was lovely and showed me how to access the result. Result was back within 1 working day easy to understand.

14 June 2024
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Reply from One Day Tests - Crawley

Great to hear we could help. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service, made me feel very comfortable and the dashboard to track results is so helpful.

5 June 2024
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Reply from One Day Tests - Crawley

So happy you found our service to be fast, comfortable and helpful. Thank you for leaving us a review.

Rated 5 out of 5 stars

Outstanding service and speed

The phlebotomist was very pleasant and helpful. The blood was taken quickly and no pain, no bruising afterwards either. Everything was explained clearly, including timelines and what the dashboard results would look like.

5 June 2024
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Reply from One Day Tests - Crawley

This is great to hear. Thank you for spending the time to leave us a 5* review.

Rated 5 out of 5 stars

Instant & satisfactory reuslts every time.

So far I've always had instant & satisfactory results from One Day Tests. The data is more than helpful in monitoring my health & helps to keep me ahead of the health game.

24 May 2024
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Reply from One Day Tests - Crawley

We are pleased to hear our service is so helpful for you. Thank you for leaving is a review.

Rated 1 out of 5 stars

Female hormone panel missing progesterone

Booked a female hormone panel but surprised to find it did not include the key female hormone progesterone. This should be made clearer when booking as this panel appears when searching for progesterone which is misleading. I complained about this after my results and received an apology but no compensation despite now having wasted money on a panel which was not fit for purpose.

8 May 2024
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Reply from One Day Tests - Crawley

Good afternoon, Each blood test listed on our website details all the markers that are included in the test. We appreciate the female hormone test appeared on the search but when you click on the test it does state the markers that are included.

Rated 5 out of 5 stars

Fast and Efficient Service

The service was excellent..super easy to book and the lady (Tatiana) at Crawley who took my bloods was very welcoming, professional and informative. The results came back super quick and although a touch on the expensive side...it's the only real way of getting specific blood tests done quickly, reliably and without a long wait.

29 May 2024
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Reply from One Day Tests - Crawley

We appreciate your feedback. Thank you for leaving us a review.

Rated 5 out of 5 stars

Satisfied - will come back again

The results were delivered the same day. The lady who took the blood sample was very kind and didn’t feel any pain. Booked the appointment for the next day and didn’t have to wait at all for the sample collection. Will prefer them again - only wish they had kept the Reigate branch.

22 May 2024
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Reply from One Day Tests - Crawley

Thank you for leaving us a review

Rated 3 out of 5 stars

Not all indicators are defined

I need to monitor my insulin levels, but this laboratory does not measure this indicator. ALT is also needed in comparison with AST, but AST is not used in assessing liver function.

26 April 2024
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Reply from One Day Tests - Crawley

Hello Olha.

We do offer Insulin here: https://onedaytests.com/products/insulin-blood-test

Also, for the liver function, both AST and ALT are included here: https://onedaytests.com/products/liver-function-blood-test

So we are not quite sure what the confusion is, but if you do get in touch with us, we would be happy to book the tests for you. Everything you require is offered by our laboratory.

Kind regards
One Day Tests team

Rated 5 out of 5 stars

Made me feel welcome and the…

Made me feel welcome and the phlebotomist was charming and answered all my questions ! The results arrived extremely quickly I would recommend to all friends ! Thank you !

2 May 2024
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Reply from One Day Tests - Crawley

So pleased to hear we were able to help. Thank you for recommending our service.

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