One Day Tests - Cheltenham Reviews 84

TrustScore 4.5 out of 5

4.7

1 St Margaret’s Terrace, St Margaret’s Road, GL50 4DT Cheltenham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

One Day Tests were amazing! A completely professional experience from beginning to end and my results came in incredibly fast with clear explanations. I've never had such a detailed blood test from m... See more

Company replied

Rated 5 out of 5 stars

This is a very convenient easy to access service. I have familial raised cholesterol and family history of late onset diabetes. So I need to keep an eye on these. The clinic is within walking di... See more

Company replied

Rated 5 out of 5 stars

I recently used Onedaytest for a Cystatin C test and was really impressed. The advertised turnaround time was 13 days, but my results came back much quicker than that. The whole process was simple and... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and would recommend to anyone who wants quick results. Blood taken in Cheltenham at noon on Monday. Received email of confirmation of receipt in their central laboratory next day at... See more

Company replied


Company details

  1. Blood Testing Service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • 1 St Margaret’s Terrace, St Margaret’s Road, GL50 4DT, Cheltenham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent.Quick to book online

Excellent.Quick to book online, friendly efficient nurse, and fast results.

12 May 2026
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Reply from One Day Tests - Cheltenham

We really appreciate your review and the 5-star rating. Thank you.

Rated 5 out of 5 stars

One Day Tests -an excellent and professional service.

One Day Tests were amazing! A completely professional experience from beginning to end and my results came in incredibly fast with clear explanations. I've never had such a detailed blood test from my doctor and it highlighted some areas to address.
An excellent, friendly and highly professional service.

1 May 2026
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Reply from One Day Tests - Cheltenham

Thank you very much for your amazing review of our service.

Rated 5 out of 5 stars

Very good quick and efficient service

Easy to book and also reschedule when something came up. Friendly staff and very prompt results in a format that was easy to understand

17 April 2026
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Reply from One Day Tests - Cheltenham

Great to hear. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

Great service - thank you

Professional, friendly phlebotomist and fast results - would recommend

16 April 2026
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Reply from One Day Tests - Cheltenham

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

My blood test appointment was easy to…

My blood test appointment was easy to arrange without any waiting time. The appointment was dealt with on time by Jenny, the phlebotomist, who was efficient and caring.

14 April 2026
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Reply from One Day Tests - Cheltenham

Great to hear. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

Good

Good. The at home test didn’t work for me, but when I went in person the experience was very good and efficient. I got all the results the next day.

1 April 2026
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Reply from One Day Tests - Cheltenham

Thank you for the 5* review. We really appreciate it.

Rated 1 out of 5 stars

As yet I haven’t been able to view my…

As yet I haven’t been able to view my results . I sent a message and didn’t get a reply
I need to be able to see my results

27 March 2026
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Reply from One Day Tests - Cheltenham

Hi

Thank you for taking the time to share your feedback.

We can see your results were sent through on the 28/3/26.

The results will be available to view on your Health Dashboard.

I'm afraid we can not locate any correspondence from yourself. Please resend to hello@onedaytests.com and our Customer Service Team would be happy to assist.

We wish you all the best
One Day Tests

Rated 5 out of 5 stars

Very prompt response to my blood test…

Very prompt response to my blood test request, very polite phlebotomist who got my blood first time and next day results even though it was a Saturday

21 March 2026
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Reply from One Day Tests - Cheltenham

Thank you for the 5* review. We really appreciate it.

Rated 1 out of 5 stars

An absolute disgrace from beginning to end

The whole service from beginning to end was an absolute disgrace. I ordered my tests and they were sent to the wrong address. Someone contacted me on Facebook asking if this was my name and was it my parcel I said yes and it has been sent to the wrong so I had to contact the company to send me another test which took even longer after I done my tests. The results were too hard to read so I booked the GP appointment online on Zoom which I was waiting for 25 minutes for a GP to talk to me and it was a no-show. I have emailed and had no response. The whole Service is an absolute disgrace. I will not be recommending to anyone they’ve even sent me feedback surveys which I have told them how disgusting this Services and I would not recommend this service to anyone. I’ve paid money for a disgusting service. I have asked for a full refund but had no response from anyone. Please don’t use this Service it is absolute rubbish.

28 February 2026
Unprompted review
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Reply from One Day Tests - Cheltenham

Hi

Thank you for taking to speak with our team Victoria.

We understand this has now been resolved.

We wish you all the best.
One Day Tests.

Rated 5 out of 5 stars

One Day Tests has been a great service

One Day Tests has been a great service. Their range of tests is huge and getting them done is quick and convenient. I opted for a phlebotonist to draw my blood which was painless and over in seconds.
Throughout the process of booking, testing and getting results back every step has been clearly explained through emails and by the phlebotonist. Everything has been carried out within the timescales described on One Day Tests website. Communications via emails have been clear and helpful.
My results came through as they were ready, so I haven't had to wait until the last one is completed to see each test result. They are sent by secure password protected files and are also available on my personal dashboard on One Day Tests website along with loads of helpful information against each test.
I can highly recommend this service and will happily use them again in the future.

9 February 2026
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Reply from One Day Tests - Cheltenham

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Top class

Was so comforting to get such a quick answer to a concern. Whole process was clear, professional and friendly.

10 February 2026
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Reply from One Day Tests - Cheltenham

We really appreciate you leaving us a 5* review.

Rated 5 out of 5 stars

The location was easy to find and had…

The location was easy to find and had parking available.
The lady who took my blood was very friendly and informative.
The results said 1-2 days not including weekends but I still received my results the following day on a Saturday.

31 January 2026
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Reply from One Day Tests - Cheltenham

Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.

Rated 5 out of 5 stars

This is a very convenient easy to…

This is a very convenient easy to access service.
I have familial raised cholesterol and family history of late onset diabetes. So I need to keep an eye on these. The clinic is within walking distance of my home and booking is easy.
Jenny, the phlebotomist, was kindness itself as I have suffered with needle phobia since after a failed blood donation.
I followed up the results with a consultation with their GP who was very helpful.
I highly recommend the service.

28 January 2026
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Reply from One Day Tests - Cheltenham

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Rated 5 out of 5 stars

A lovely friendly lady welcomed me and…

A lovely friendly lady welcomed me and my daughter. The procedure was painless and professionally managed. Could recommend anyone to use the service

27 January 2026
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Reply from One Day Tests - Cheltenham

So pleased to hear we were able to help. Thank you for recommending our service. We really appreciate it.

Rated 5 out of 5 stars

An excellent experience

An excellent experience. This was the second time I used OneDayTests and I am very pleased with how the second batch of results were inputted into my personal dashboard to compare against last year's results. Jenny the Phlebotomist at Cheltenham was lovely. All round excellent experience.

30 January 2026
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Reply from One Day Tests - Cheltenham

We are really pleased to hear this. Thank you for spending the time to leave your feedback.

Rated 5 out of 5 stars

Fantastic service from start to finish

From the lovely phlebotomist who took the bloods in Cheltenham to the speed of the results. Everything was perfect and I would not hesitate to use them again.

30 January 2026
One Day Tests - Cheltenham logo

Reply from One Day Tests - Cheltenham

We really appreciate your review and the 5-star rating. Thank you.

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