I ordered the wrong size gloves and called regarding a return with an exchange for the correct size. Called and got an immediate response. Spoke with their representative, Theodore. He was gracious,... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Love the comfort of Onecompress products. Bought for my husband as well and he has gotten rid of all other compression socks he had. Having suffered with blood clots and leaky veins, he has tried the... See more
Company replied
I ordered the wrong size, I emailed the customer service area and they responded within minutes! Justine was wonderful to work with, and told me the size I needed would be sent to me without charge an... See more
Company replied
Have been dealing with Justine, as the original size I ordered was too small. She has been incredibly supportive and helpful in dealing with my query. I wish more customer service staff were like... See more
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Company details
Written by the company
Comfortable compression wear for more enjoyable pain relief and recovery.
Contact info
Mill Rd., 14052, Buffalo, NY, United States
- +18778807132
- support@onecompress.com
- onecompress.com
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic buy
Onecompress has both lovely products and fantastic customer service. They assisted me immediately when my order went awry and I have been very much enjoying wearing the sleeves. The compression is subtle yet effective and they are comfortable to wear.
18 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that our team was able to jump in and resolve your order issues immediately! We believe that great products should always be backed by equally great service, and we are so glad we could provide that experience for you.
We are delighted that the sleeves are proving to be both comfortable and effective for you. Finding that perfect balance of subtle, daily compression is exactly what we aim for, and we are honored to have you as part of the Onecompress family! 🌟🦵✨
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #EffectiveSupport #QualityCare #GratefulForYou
The size on the initial shipment was…XLG. Too large.
The size on the initial shipment was not a good fit. Avon, the customer care representative promptly responded to my concern and arranged for a replacement. The company founder also followed up with a personal note. OneCompress did a commendable job of delivering customer service.
22 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Avon was able to step in and make things right so promptly, and it is truly special that the company founder took the time to reach out with a personal note. We believe that level of personal attention is exactly what sets a company apart, and we are so glad it made an impression on you.
Thank you for your kind words regarding our service. We are honored to have you as part of the Onecompress family! 🌟📦
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #PersonalTouch #CustomerCareWin #GratefulForYou
Great customer service
Great customer service. The person I spoke with (Adie) was very helpful. I needed to make a return/exchange, and I was pleasantly surprised at how easy it was.
29 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Adie made your return and exchange process so seamless! We know that when you’re looking for the right fit, you shouldn’t have to jump through hoops, and we are so glad that our team could make it a pleasant experience for you.
Thank you for your kind words and for being such a valued part of the Onecompress family! 🌟📦
The Onecompress Team
#TheAdieEffect #HassleFreeExchange #OnecompressFamily #SupportSquad #FiveStarService #CustomerCareWin #GratefulForYou
I ordered two knee compresses and the…
I ordered two knee compresses and the size did not work for me. I called customer service and I reached someone within a minute and they are sending another size free of charge!! This is the best customer experience I have EVER had anywhere and with any company!!
Wonderful!
29 May 2026
Unprompted review
Reply from Onecompress
That is incredible to hear! We are so glad that our team could get you the right fit so quickly—we believe you shouldn't have to wait or jump through hoops when you are looking for relief.
It is our ultimate goal to make your experience with us as stress-free and supportive as possible, so knowing that this was the best customer experience you’ve ever had means the world to us. Thank you for your kind words and for choosing to be part of the Onecompress family! 🌟🦵✨
The Onecompress Team
#BestCustomerService #OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #HassleFree #GratefulForYou
I needed to exchange a size and…
I needed to exchange a size and Theodore was very helpful in assisting me with my request. He was pleasant, quick and efficient. I can't wait to try my knee sleeves. I have the gloves and have slept with them for 2 nights and my hands feel so much better during the day.
29 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Theodore provided such a pleasant and efficient experience while helping you with your exchange! We are so glad we could get those knee sleeves on their way to you.
It is also fantastic that your new gloves are already making a noticeable difference in how your hands feel during the day. Getting that relief after just two nights of use is exactly what we hope for, and we are so happy you are seeing such positive results!
Thank you for your kind words and for being a valued member of the Onecompress family. We can't wait to hear how the knee sleeves work for you once they arrive! 🌟🧤🦵✨
The Onecompress Team
#TheTheodoreEffect #SupportSquad #OnecompressFamily #FiveStarService #ComfortInMotion #PainRelief #HealingJourney #GratefulForYou
Tiffany was awesome to work with
Tiffany was awesome to work with! A ++. Thank you@
25 May 2026
Unprompted review
Reply from Onecompress
We are thrilled to hear you had such a fantastic experience with Tiffany! She is a valued member of our support squad, and we will be sure to pass along your "A++" rating to her—it will definitely make her day.
Thank you so much for your kind words and for being a wonderful part of the Onecompress family! 🌟🙌
The Onecompress Team
#TheTiffanyEffect #SupportSquad #OnecompressFamily #FiveStarService #CustomerCareWin #GratefulForYou
Great support and well made
Great support and well made. Love the material and the top band doesn’t roll or dig in! Wonderful product. Have just sent for the wrist support!
29 May 2026
Unprompted review
Reply from Onecompress
That is exactly what we love to hear! It is so important that your support gear stays securely in place without causing any discomfort, so we are thrilled that the material and the top band design are working perfectly for you.
We are so honored that you are enjoying our products enough to add the wrist support to your collection as well. We are committed to making sure you have the same high-quality experience with your wrist support as you have had with your knee sleeves.
Thank you for being such a wonderful part of the Onecompress family! 🌟🧤🦵✨
The Onecompress Team
#ComfortInMotion #StayInPlace #OnecompressFamily #SupportSquad #FiveStarService #QualityGear #WristSupport #KneeRelief #GratefulForYou
Excellent customer service !!
I’m very impressed with the customer service I received from Avon ! Attentive kind and understanding. I was having trouble with the fit of the knee sleeve I ordered , but Avon took care of it promptly and made it right. Made me feel like a priority …not just another customer , which is very rare these days!
28 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Avon made you feel like such a priority! We believe that finding the right fit for your comfort is personal, and you should always feel like an individual, not just an order number. We are so glad that Avon was able to listen to your concerns and get things resolved for you promptly.
We truly appreciate your kind words about our team. It is a privilege to have you in the Onecompress family, and we are so happy we could turn that sizing challenge into a positive experience. Thank you for sharing your thoughts with us! 🌟🦵✨
The Onecompress Team
#OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #ValuedCustomer #KneeRelief #AboveAndBeyond
The knee sleeves I ordered are of great quality.
The knee sleeves I ordered were a little tight, so I called to offer to return them and ask for a refund. I was told I could keep them to donate or give to a friend, and I got a refund! My wife now wears the knee sleeves during her Hula class and loves them! In the next several weeks I will probably order another pair of knee sleeves from OneCompress because they are so Wonderful to work with.
15 May 2026
Unprompted review
Reply from Onecompress
That is exactly the kind of "win-win" outcome we love to hear! We believe that if something doesn't work for you, it shouldn't be a hassle to resolve—and we are absolutely thrilled that those sleeves found a perfect new home in your wife’s Hula class. Keeping you moving and comfortable is what matters most!
Thank you so much for your kind words about our team. It is a true privilege to have earned your trust, and we cannot wait to welcome you back for your next pair. Whether it’s for your own comfort or to gift to someone else, we are always here to help.
Happy dancing to your wife, and we look forward to seeing you again soon! 💃🌟🦵
The Onecompress Team
#HulaReady #ComfortInMotion #OnecompressFamily #SupportSquad #FiveStarService #PayItForward #HassleFree #GratefulForYou
Size exchange
I ordered the compression gloves due to severe arthitis in both hands. I ordered the wrong size and notified customer service about an exchange. Mariz replied quickly to my request and sent out another pair in a smaller size, which I received today. I was very impressed with the customer service and can't wait to try the new gloves! Thank you!
21 May 2026
Unprompted review
Reply from Onecompress
It’s wonderful to hear that Mariz was able to help you get the right size so quickly! We know that when you are dealing with severe arthritis, you need that relief as soon as possible, and we are so glad we could get the new pair to you without any hassle.
We are honored that you’ve chosen us to help you manage your comfort, and we truly hope these gloves provide the relief you’ve been looking for. Please let us know how they feel once you’ve had a chance to wear them—we’re here for you whenever you need us! 🌟🧤✨
The Onecompress Team
#ArthritisRelief #OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #FindingTheFit #GratefulForYou
Onecompress is a great company
Onecompress is a great company, product is very good for my painful knees and also customer service is kind and helpful, especially helping with an order that I requested.
27 May 2026
Unprompted review
Reply from Onecompress
of a difference comfort can make in your day-to-day life, and we are so glad we could hit the mark for you.
We take great pride in our customer service, so knowing that our team was kind and helpful while assisting you with your specific request truly makes our day. Providing that personal, attentive care is at the heart of everything we do.
Thank you for your kind words and for being such a valued part of the Onecompress family! 🌟🦵✨
The Onecompress Team
#PainRelief #OnecompressFamily #SupportSquad #FiveStarService #KneeSupport #QualityCare #GratefulForYou
They replaced my stocking free of…
They replaced my stocking free of charge when the warranty expired.The stockings are a God send and I encourage anyone that is dealing with any kind of leg pain to please try this product.wonderful product and great company to do business with honest people.Thank you again for being so kind.
27 May 2026
Unprompted review
Reply from Onecompress
It is truly humbling to hear our products described as a "God send." We believe that everyone deserves relief from chronic leg pain, and we are so honored that you have trusted us to be a part of your journey toward comfort.
Providing support even beyond the standard warranty is just part of how we show our dedication to you. We strive to be honest, kind, and helpful in every interaction because we know that behind every order is a person looking for a better quality of life. Thank you for your heartfelt recommendation and for being such a wonderful part of the Onecompress family! 🌟🙌✨
The Onecompress Team
#GodSend #LegPainRelief #OnecompressFamily #SupportSquad #FiveStarService #QualityFirst #HonestCompany #GratefulForYou
I ordered the wrong size
I ordered the wrong size, easily replaced with correct size. Approximately 6 weeks ago I tore my meniscus in my right knee. I could not sleep because of the pain. I thought I’d try these. Well, I sleep comfortably and pain free. I am shocked they worked so well. I love them.
12 May 2026
Unprompted review
Reply from Onecompress
It is absolutely wonderful to hear that you are finally getting the restful, pain-free sleep you deserve! We know how debilitating a meniscus tear can be—especially when it keeps you awake at night—so we are truly thrilled that our sleeves have provided you with such shock-worthy relief.
We are also glad our team could make the sizing exchange seamless and stress-free for you. Ensuring you have the right fit is the most important step in your recovery, and we’re so happy we could get that sorted out quickly.
Thank you for trusting us with your comfort journey. We are honored to have you as part of the Onecompress family! 🌟🌙🦵
The Onecompress Team
#PainFreeSleep #MeniscusRecovery #OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #FindingTheFit #HealingJourney
Justine is amazing
Justine is amazing! Her support to make sure that I get the perfect fit has been amazing! No questions asked, just as helpful as anyone could need to feel supported! Give this lady a RAISE! Thank you Justine!
28 May 2026
Unprompted review
Reply from Onecompress
We are absolutely thrilled to hear that Justine provided such stellar support! She truly embodies our commitment to making sure every single person in the Onecompress family finds their perfect fit without any hassle or stress.
We will be sure to pass your incredibly kind words—and that enthusiastic recommendation for a raise—along to her! It is team members like her who make our community so special. Thank you for taking the time to share your experience; we are so honored to have you with us! 🌟🙌✨
The Onecompress Team
#FiveStarService #OnecompressFamily #SupportSquad #FindingTheFit #AboveAndBeyond #CustomerCareWin #GratefulForYou
I bought 2 pair
I bought 2 pair, 1 for my wife, 1 for me. My wife has had numbness in her leg if she stands too long after knee replacement. Wearing the calf over the knee sock has helped tremendously. When the size i got her actually was alittle too big, they replaced it with a smaller size next day in an email, and it arrived a few days later. My sock has been a lifesaver. Due to have knee replacement in Oct, the amount of pain relief has been worth every penny. Will be buying another 2 so as to rotate them. Great product.
1 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that both you and your wife are finding such effective relief—especially as you prepare for your upcoming surgery in October. Providing that extra support to help manage discomfort after a knee replacement or in anticipation of one is exactly why we do what we do.
We are so glad that our team could quickly get the right fit to your wife so she can continue standing and moving with more comfort. Knowing that you’ve found our sleeves to be a "lifesaver" as you manage your pain is the highest compliment we could receive.
Thank you for your loyalty and for sharing your story with us. We are honored to be part of your and your wife's journey toward better mobility and comfort! 🌟🦵✨
The Onecompress Team
#PainRelief #KneeReplacementRecovery #OnecompressFamily #SupportSquad #ComfortInMotion #PreparingForSurgery #QualityFirst #GratefulForYou
I reached out to the company
I reached out to the company, because the sleeves I ordered were to big. Justine was so efficient and took care of my issue, making everything so convenient for me. I can tell they pride themselves in customer satisfaction. Thank you so much
26 May 2026
Unprompted review
Reply from Onecompress
It is wonderful to hear that Justine could make the exchange process so efficient and convenient for you! We truly do pride ourselves on ensuring every customer feels supported, and we are thrilled that we could get things sorted out quickly so you can get back to enjoying your sleeves.
We are so glad to have you in the Onecompress family! We always aim for a perfect 5-star experience, so if there is anything more we can do to further assist you or if you have any additional feedback, please don't hesitate to reach out to us directly at support@onecompress.com. We are here to help! 🌟📦
The Onecompress Team
Incredible product/exceptional service!
First, the quality and functionality of their compressions sleeves are AMAZING! Incredibly soft, yet the compression is perfect for my broken ankle recovery. I am so impressed with the breathability of the material, yet still aiding in the compression needed. In addition, the customer service has been absolutely phenomenal in resolving a size issue! I cannot speak highly enough of this company and their products.
26 May 2026
Unprompted review
Reply from Onecompress
It is fantastic to hear that our sleeves are providing that perfect balance of comfort, breathability, and the exact compression you need for your ankle recovery! We know how challenging it can be to navigate an injury like a broken ankle, so knowing that our gear is playing a positive role in your healing process is exactly what we strive for.
We are also thrilled that our team could make your size exchange seamless and stress-free. Ensuring you have the correct fit is our top priority, and we truly appreciate you taking the time to share your experience with others.
Thank you for your kind words and for choosing to be part of the Onecompress family. Wishing you a smooth and steady recovery! 🌟🦶✨
The Onecompress Team
#AnkleRecovery #QualitySupport #OnecompressFamily #SupportSquad #FiveStarService #ComfortInMotion #HealingJourney #GratefulForYou
I had total knee surgery nine weeks…
I had total knee surgery nine weeks ago. I slept painlessly for 12 hours the first night I wore these. My hypersensitive skin around my knee and excruciating quadricep pain were gone, and I was able to sleep. They have provided me with a great deal of support when I have worn them during the day. In order to ask questions and request a different size, I had to contact customer service, who were incredibly helpful and provided professional answers to all of my inquiries. Without a doubt, I would repurchase.
26 May 2026
Unprompted review
Reply from Onecompress
That is absolutely incredible news! Recovering from total knee surgery is an immense journey, and knowing that our sleeves helped you finally get a full, painless 12 hours of sleep is the highest compliment we could ever receive. We know how overwhelming hypersensitivity and surgical pain can be, so we are overjoyed that our gear provided that much-needed relief and supported your mobility during the day.
We strive to be as helpful and professional as possible when you have questions, and we are so glad our team could make the sizing process smooth and easy for you. Providing you with comfort and peace of mind during your recovery is exactly why we do what we do.
Thank you for trusting us with your post-surgery care and for sharing your journey with us. We are so honored to have you in the Onecompress family! 🌟🦵✨
The Onecompress Team
#TotalKneeRecovery #PainFreeSleep #OnecompressFamily #SupportSquad #FiveStarService #SurgeryRecovery #HealingJourney #GratefulForYou
Amazing Customer Service
Delighted to have recently received my Bamboo Knee Sleeves. Have torn Meniscus on both knees from running, degenerative wear and tear, and early onset arthritis. The order process was simple, they arrived on time. I wore them for a few days, and thought they felt a little tight at the top band. Tried it overnight, and although it felt good, it was just a little too tight. Emailed them about maybe cutting a nick in the top band to loosen them, but Jean from Onecompress advised against this, and has dispatched a larger size for me. The service, and the response time to my emails is outstanding. I didn’t expect they would send out a new set to me free of charge. Its great to deal with a professional company. Looking forward to getting the larger fit and using these at night-time. I will update further after a few weeks proper use.
20 May 2026
Unprompted review
Reply from Onecompress
We are so glad you reached out before making any adjustments! While it's tempting to try a quick fix, we want to ensure you get the intended support and durability from your sleeves, which is why Jean was absolutely right to advise against cutting the band. We are thrilled she could quickly get the correct size on its way to you!
Navigating the combination of torn meniscus, wear and tear, and early-onset arthritis is no small feat for a runner, and we are honored that you’ve chosen our bamboo sleeves to help you manage that recovery and sleep more comfortably. We are waiting with as much anticipation as you are for that new fit to arrive and provide the relief you need for those nighttime hours.
Thank you for your kind words regarding our professionalism and response times. It is a true privilege to support you, and we can’t wait to hear your update after a few weeks of consistent use! 🌟🏃♂️🦵
The Onecompress Team
#TheJeanEffect #BambooComfort #RunnerRecovery #OnecompressFamily #SupportSquad #FiveStarService #FindingTheFit #PainRelief #ProfessionalCare
I had some challenges with sizing…
I had some challenges with sizing because I'm kind of on the cusp between sizes. I ended up ordering the too small size, but received excellent support and assistance from Tiffany. She helped me get sleeves in the correct size and now I'm finding it really helping with my knee pain.
22 May 2026
Unprompted review
Reply from Onecompress
It is so common to land right on the cusp between sizes, and we are so glad you reached out so we could get it sorted! Finding that perfect "sweet spot" is essential for getting the compression and relief you need, so we’re thrilled that Tiffany was able to guide you through the process and get the right fit to you.
Knowing that you are finally feeling real relief from your knee pain is the absolute best news. Thank you for your patience during the sizing process, and for giving us the chance to make it right. Tiffany will be so happy to hear that her assistance made such a difference for you!
Welcome to the Onecompress family—we are so honored to be part of your pain-relief journey! 🌟🦵✨
The Onecompress Team
#FindingTheFit #OnecompressFamily #SupportSquad #FiveStarService #KneeRelief #ComfortInMotion #GratefulForYou
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