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OneChoice Reviews 

13
TrustScore 4.5 out of 5

4.4

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Company details

  1. Life Insurance Agency
  2. Funeral Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency

About OneChoice

Written by the company

At OneChoice, we help Kiwis protect what matters most with simple life insurance, income protection insurance, and funeral insurance designed for real life.

We believe insurance shouldn’t be confusing or stressful. That’s why eligible customers can apply with no medical or blood tests — making it easier to get cover sorted. Easy as.

Whether you’re protecting your income, looking after your family’s future, or planning ahead for unexpected moments, OneChoice is here to help with flexible cover and friendly service you can count on.

Read real OneChoice reviews and see why Kiwis trust us to help protect the people they love.


Contact info

Insurance for Kiwis

Get cover for when you and your family need it most. Easy as.

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.4

All reviews

(13)

13 reviews in the last 12 months

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Rated 4 out of 5 stars
OneChoice logo

Reply from OneChoice

Hi Christine,
We are delighted to hear of the helpful and informative service you received when speaking with our team member, Carlo, and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.

Kind regards,
Alisa

Rated 5 out of 5 stars

Cherie or Sharee was my customer…

Cherie or Sharee was my customer service lady today.
Such a helpful kind lady made things so much easier for me!
Thank you!!

19 August 2026
OneChoice logo

Reply from OneChoice

Hi Robert,
We are always happy to hear of the great service our customers receive when speaking with our team members and that arranging your cover was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it.

Kind regards,
Alisa

Rated 5 out of 5 stars

Yes was so helpful and thanks you for…

Yes was so helpful and thanks you for calling

11 August 2026
OneChoice logo

Reply from OneChoice

Hi Sam,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.

Kind regards,
Alisa

Rated 5 out of 5 stars

Very well explained as professional as…

Very well explained as professional as possible and specific as possible lovely so awesome to be talking too love this company

18 August 2026
OneChoice logo

Reply from OneChoice

Hi Jacqueline,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Rated 5 out of 5 stars

Easy to understand and she was so…

Easy to understand and she was so helpful

14 August 2026
OneChoice logo

Reply from OneChoice

Hi David,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.

Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.

Kind regards,
Alisa

Rated 5 out of 5 stars

Awesome service an its also really…

Awesome service an its also really lovely how I was greeted over the phone loved everything about it an I can't wait to be apart of one choice for the oncoming future thank yous so much

11 August 2026
OneChoice logo

Reply from OneChoice

Hi Francis,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Rated 5 out of 5 stars

I got an instant call back

I got an instant call back, it was all sorted within minutes and so easy.

10 August 2026
OneChoice logo

Reply from OneChoice

Hi Kylie,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Alisa

Rated 5 out of 5 stars

I had a great experience with Lochlan…

I had a great experience with Lochlan when signing up for my life/funeral insurance. He was professional, friendly, knowledgeable, and took the time to explain everything clearly. He made the whole process simple and stress-free, and I really appreciated his help and guidance. Highly recommend! Ps Give him a payrise!

10 August 2026
OneChoice logo

Reply from OneChoice

Hi Peri,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

Rated 5 out of 5 stars

Very clear and understandable

Very clear and understandable

10 August 2026
OneChoice logo

Reply from OneChoice

Hi Maima,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Alisa

Rated 5 out of 5 stars

Great customer service

The consultant I spoke with was amazing. I feel comfortable and confident that I have made the right choice. He was friendly, reassuring, and patient and demonstrated fantastic communication, thank you very much for your help.

10 August 2026
OneChoice logo

Reply from OneChoice

Hi Lisha,
It is a pleasure to hear of the great service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.

Kind regards,
Alisa

Rated 5 out of 5 stars

Very easy to talk to

Very easy to talk to. Very understanding made my choices easy and understandable

9 August 2026
OneChoice logo

Reply from OneChoice

Hi Joanne,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Rated 5 out of 5 stars

I could understand what the person is…

I could understand what the person is saying on the phone, plus very clearly.
The lady explained whatever I don’t understand about the question she is asking.
She explained every question in simple terms.

6 August 2026
OneChoice logo

Reply from OneChoice

Hi there,
It is always wonderful to hear of the great service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.

Kind regards,
Alisa

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