One.World Reviews 

394
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, beautiful home designs, and the remarkably careful packaging that reliably keeps fragile items completely safe during transit. Consumers also highlight the incredibly helpful and friendly staff members alongside exceptionally fast delivery times that consistently make online shopping a total breeze. Some reviewers were not happy with frustrating delivery delays, poor communication, or troublesome issues caused by external couriers handling their packages. A few buyers additionally mentioned receiving damaged goods upon arrival or facing surprisingly difficult administrative hurdles when trying to arrange product returns independently.

What people talk about most

Product

Clients share positive opinions on product, highlighting the stunning design, great quality, and excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Quality

Consumers find quality to be exceptional, frequently highlighting the solid construction, beautiful design,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting thorough, friendly assistance and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the Landscape framed Hambledon Set of 2 Ocean art prints delivered with care and well packaged as these prints are of a large size the art Landscape is beautifully painted on both prints happ... See more

Rated 5 out of 5 stars

I have ordered many things from this company and I have never been disappointed amazing quality and very good value for money the items look lovely in your home and always leave your guests talking ab... See more

Rated 5 out of 5 stars

Bought several plant pots. All look exactly as pictured on the website. Great value and quality. Good delivery. One arrived broken despite being packaged well. After speaking to customer service via c... See more

Rated 5 out of 5 stars

I absolutely love this company I have ordered so much from them my home looks lovely the staff are lovely and it doesn’t take long for the order to come will continue to order if you have never ordere... See more



Company details

  1. Home Goods Store
  2. also in
  3. Furniture Store
  4. Lighting Store
  5. Mirror Shop

About One.World

Written by the company

Creating statement designs for everyday living, One.World has been transforming our homes since 1990.

With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?

Visit www.one.world to explore the full collection.

Our Shipping Promise

Delivered within 2-3 working days

All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.

Contact info

One.World

One order, one tree 🌿 Together we’re growing something good.

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(394)

239 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Let there be light!

I love everything I've ever purchased from One.World. This is my third set of table lamps - first for the guest bedroom, then the lounge, and now these gorgeous lamps for my bedroom. Just beautiful!

4 June 2026
Rated 5 out of 5 stars

Really beautiful botanical plates

Really beautiful botanical plates. Lovely quality, nice details. Absolutely gorgeous.
Well packaged and arrived quickly. Great price point as well.
Will definitely be purchasing more pieces from here.

1 June 2026
Rated 5 out of 5 stars

From start to finish

From start to finish, totally professional. We had cancel the first deliver , they beautifully accommodated change, delivery was perfect. So happy and the customer service girl was exceptional

27 May 2026
Rated 5 out of 5 stars

My planter came broken contacted one…

My planter came broken contacted one world straight away they offerd to replace but didnt want the same to happen again and asked to be refuned they happily obliged i have orded from this seller before excellent products and good customer service highly recommend

27 May 2026
Rated 4 out of 5 stars

Goods as expected

Goods as expected. Arrived well packaged. Would have given five stars if is wasn’t for the courier DHL. Bad communication and driver not turning up in the correct time slot. Would use One.World again but only if they used another courier.

26 May 2026
Rated 5 out of 5 stars

Top quality items!

I have made several purchases from this company and have been delighted with all of them. All items purchased have been of a high-quality and your customer service team is excellent at resolving queries promptly and efficiently.

However, I beg you please to review your couriers DHL.
They are unreliable and unhelpful when it comes to customer service and I have had dealings with them with other companies that I’ve purchased items from and they never deliver on time. There is never any tracking available on their app to tell you the driver’s location.
I took a day off work to rearrange a first failed delivery due to them running out of time and they proceeded to deliver the day before the re-arranged date when no one was at the property even though it said the item had to be signed for!!!

26 May 2026

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