Deceived and disappointed when I…
Deceived and disappointed when I purchased the Ondrela Smart Trackers, 4 of them for my family and friends, not knowing they became obsolete in 6 months unless you invested in 4 wireless chargers. This was not mentioned when I first bought them. I endeavored to cancel my order....they didn't let me, then I requested to return them. I was assured by their agent that I could and that they would supply a free return label. But when these trackers arrived I called and was told the other agents had made a mistake and that they would not provide a Free Return label. I shared my story here and the next day they called me and told me they would refund my money sans the original shipping charge! And that I would have to pay for the return myself if I wanted the refund. I paid to send them back and then to my surprise they refunded the original shipping charges. Again one agent there doesn't know what the other agents are saying. So I was only out the time and upset it cost me over weeks of trying to return them. The trouble to go to the post office and pack them up and the COST of sending them back. IT WAS A TERRIBLE EXPERIENCE. I WOULD ADVISE YOU LOOK ELSEWHERE if you want such a product. This company cares little and can't get their stories and promises straight and won't take responsibility for what their employees promise... DON'T BUY FROM ONDRELA, YOU'LL BE SORRY YOU DID!
