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2.6
4 reviews
No history of asking for reviews
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Bought pair of ON cloudtilt trainers that caused plantar fasciitis foot pain due to total lack of support.
Despite number of similar reviews ON customer service offered nothing apart from referral to retailer - JD Sports.
Avoid buying these trainers at all cost as cause foot pain.
Proper poor quality product I complained about a annoying squeak on my very expensive trainers to be told pretty much tough, so there you go top quality customer service they blamed it on everybody’s foot bend different so what can we do
First and last time I will be purchasing from these clowns
Worst comp to order from
They took my order worth £375 two days in a row and both times cancelled my order said not in stock 😩
Fake site!! Paid using PayPal, then was strangely refunded after 2 days. When I’ve looked into the site more closely, all trainers £105…. seems sketchy. When you pay, the payment goes to someone called ‘Newlight Investment’ with a profile picture of some random guy. Be careful when trying to buy On Cloud shoes basically. Ensure you’re on the real site. I nearly got caught out and am still monitoring to see what happens with the payment I approved.
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