Switching Jango to Omni has genuinely been a game changer for us. After being diagnosed with chronic gut disease, we had to completely remove meat proteins from his diet, and finding something that a... See more
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Review summary
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I've had a couple of consultations with Nico now about some behavioural issues we're having with our one year old spaniel and he has been really helpful. He comes across as very warm and understanding... See more
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Great service from Dog Behaviour Specialist Nico who gave us advice on how to deal with our rescue dog's behaviour issues. He was extremely sympathetic to the challenges we were having and was able t... See more
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After seeing Omni on Dragons' Den, I decided to give their Itchy Skin Relief a go for my Westie who suffers from seasonal allergies. I love that it’s vet-formulated and plant-based, so I don't have to... See more
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Company details
Written by the company
Omni is a vet founded brand that makes allergy friendly (novel protein) food, treats and supplements for pets. In February 2025 Omni appeared on BBC1 Dragons' Den and secured investment from Deborah Meaden and Stephen Bartlett.
Contact info
United Kingdom
- woof@omni.pet
- omni.pet
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent discussion
Excellent discussion. Very helpful, thank you for listening you were very kind.
6 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Doreen,
Thank you so much for your kind review. We’re delighted to hear you found the consult with our vet team helpful and supportive, and that you felt listened to and cared for throughout.
Your lovely words truly mean a lot to us.
The Omni Pet Team💛
Really impressed with the puppy food
Really impressed with the puppy food. Finn loves it and is growing rapidly. Great product!
6 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Dan,
Thank you so much for your lovely review. We’re delighted to hear Finn is loving the puppy food and thriving on it, growing pups certainly keep us busy!
It’s wonderful to know you’re impressed with the product, and we really appreciate your support.
The Omni Pet Team💛
Great company all round
9Very helpful staff to deal with - nothing too much trouble.
Thrilled with how their food has stopped our dog from scratching and chewing himself.
We had tried many products to no avail and at great cost.
We are very strict now and don't feed anything unless it comes from omni.
Trying out the calming bites - only a week in so no reports yet. Fingers x
6 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Barbara,
Thank you so much for your lovely review. We’re delighted to hear the food has made such a positive difference for your dog’s scratching and chewing after trying so many other products previously.
It’s also wonderful to know you’ve found our team so helpful and supportive, that truly means a lot to us.
We’ve got our fingers crossed for you with the stress and anxiety chews too 🤞 As with many behavioural supplements, it can take a little time to build within the system, so we hope you continue to see positive progress over the coming weeks.
The Omni Pet Team💛
Excellent service from OMNI
Excellent service from OMNI. I had a one to call with Nico which was so helpful. He suggested that as my dog is at the top end of the small dog that she may fare better with the next size up in supplements.
I’ve seen a marked improvement in my dogs stress levels, especially in the car. I used to dread taking her anywhere but although she’s still not totally calm it’s a marked improvement on how she was before.
Both Nico & Teri-Ann are a credit to this company. I wouldn’t hesitate to recommend them.
6 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Katrine,
Thank you so much for your wonderful review. We’re delighted to hear that your call with our in-house canine behaviourist Nico was so helpful and that the tailored advice on supplement sizing has made such a positive difference for your dog’s stress levels, especially during car journeys.
It’s fantastic to know you’re already seeing meaningful improvements, and we really appreciate your kind words about both Nico and Teri-Ann who is part of our customer excellence team. We’ll be sure to pass your feedback on to them both.
Thank you for your recommendation and support.
The Omni Pet Team💛
Customer service is excellent
Customer service is excellent, two queries I had were dealt with promptly.
I have an elderly cavachon whose mobility has improved tremendously since starting on the joint supplements. I have given her other joint supplements, but haven’t noticed as much of a difference.
The dental chews are thoroughly enjoyed too.
I have trust and faith in this company and that is very important when considering my wonderful little dogs health.
6 May 2026
Reply from Omni Pet Ltd.
Hi Jo,
Thank you so much for your wonderful review. We’re delighted to hear your elderly Cavachon has seen such an improvement in mobility since starting our Joint and mobility Supplements, that’s fantastic news, especially after trying other options previously.
It’s also lovely to know the Dental Chews are being thoroughly enjoyed too! Most of all, your trust and faith in us truly means a great deal to us, as we know how important your dog’s health and wellbeing are.
Thank you again for your support and kind words.
The Omni Pet Team💛
It was great to be able to speak to the…
It was great to be able to speak to the Vet today, and having discussed my dogs’ plan going forward, the Vet is going to give me a follow up call just to check how my dog is doing.
Very much appreciated
5 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Joanna,
Thank you so much for your kind review. We’re delighted to hear you found our free vet consultation helpful and reassuring, and that you now have a clear plan moving forward for your dog.
We’re also really pleased the follow-up support is appreciated, being there for ongoing care and guidance is something we care deeply about.
Thank you again for your support.
The Omni Pet Team💛
Great information
Sophie was so helpful and certainly knew lots of helpful information about changing food for my dog and trying another vets for a operation he may need in the future. I was so impressed. Thank you Sophie. I can't wait for the new food to be delivered and changing over.
5 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Dawn,
Thank you so much for your lovely review. We’re delighted to hear our lovely vet Sophie was able to provide helpful guidance and support regarding your dog’s food transition and future care options.
It’s wonderful to know you felt informed and reassured, and we’re excited for your dog to begin the transition onto the new food. We hope it goes really smoothly for you both!
The Omni Pet Team💛
Allergy dog
OMNI HAS CHANGED OUR LIVES. Allergy dog. Known allergies are chicken, beef and lamb so far. I've been struggling for 3 years with various foods and supplements for my King Charles Cavalier with itchy skin and runny poos. Age 4.5 years. He has sensitive adult kibble and no meat toppers. Also tried tinned pumpkin an lentil hotot. All successful and transformed my dogs life. So happy with the change in my dog. Well done Omni team. 👏👏
5 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hey,
Wow! Thank you so much for your incredible review. We’re absolutely delighted to hear that Omni has made such a life-changing difference for your Cavalier after years of struggling with allergies, itchy skin, and digestive issues.
It’s wonderful to know the Sensitive Adult kibble and Pumpkin & Lentil Hotpot have worked so well for him, and that he’s now feeling happier and more comfortable. Stories like this mean the world to our team.
Thank you again for your support and kind words 👏
The Omni Pet Team💛
Dogs love the denta sticks
Dogs love the denta sticks
Fast delivery and really well packaged.
Customer Services are fast and deal with requests without question. I use them monthly
5 March 2026
Reply from Omni Pet Ltd.
Hello Linda,
Thank you so much for your lovely review. We’re delighted to hear your dogs love the Dental Sticks and that you’ve been happy with the delivery, packaging, and support from our customer excellence team.
It means a lot to us that you choose to use Omni monthly, thank you for your continued support.
The Omni Pet Team💛
We’re big Omni fans!
Ordering with Omni is always so easy and I know I’ll receive the products quickly!
We have loved every supplement we’ve tried, they always go down a treat and actually work, and my dog loves the taste of the tinned foods too.
I love knowing that we’re giving him good quality products that are kinder to the environment and they’re not costing me the earth to do so!
4 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hey,
Thank you so much for your wonderful review. We’re delighted to hear you’re such big Omni fans and that ordering, delivery, and the products themselves have all been such a positive experience for you and your dog.
It’s fantastic to know the supplements are going down a treat and that your dog loves our canned wet food too! We also really appreciate your kind words about our environmental approach and affordability.
Thank you again for your support.
The Omni Pet team 💛
I have had two large dogs on this food
I have had two large dogs on this food, I was expecting the change over from a well known brand to be difficult in that they would pick the original food first in amongst the mix. They did not the transition was easy and the girls were happy on the new food. I have since lost one girl at 15 years but our other elderly girl is still going strong on it.
4 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Elizabeth,
Thank you so much for your lovely and heartfelt review. We’re delighted to hear the transition to Omni was so smooth for both of your girls, especially when changing from another well-known brand.
We’re also very sorry for the loss of one of your dogs at the wonderful age of 15. It’s lovely to hear your other elderly girl is still going strong and continuing to thrive on Omni.
Thank you for trusting us to be part of their journey.
The Omni Pet team 💛
Supplement didn’t work on my dog
Great company but the supplement we gave our dog for calming didn’t make any difference to her and we used it for months.
2 December 2025
Reply from Omni Pet Ltd.
Hey Jo,
Thank you for your feedback. We’re sorry to hear the Stress & Anxiety supplement didn’t make the difference you were hoping for, despite giving it several months. We generally recommend around 3 months of consistent use, as every dog responds differently, particularly when it comes to behavioural and anxiety support.
We completely understand your disappointment, and if you would like some additional guidance, we’d also be very happy to offer a consultation with our canine behaviourist to see if there may be other ways we can support your dog.
We really appreciate you giving the product a fair trial and for taking the time to share your experience.
The Omni Pet Team💛
Two weeks in no improvement yet
Two weeks in no improvement yet , we shall see .Anxiety &Stress chews .
3 May 2026
Reply from Omni Pet Ltd.
Hello Jean,
Thank you for your feedback. We completely understand wanting to see improvements quickly, however supplements can take a longer, 2 weeks is often still very early. We generally recommend allowing up to 3 months of consistent use, as some dogs can take longer to respond depending on their individual needs and circumstances.
We hope you begin to see more positive changes over the coming weeks, and if you’d like any support along the way, our team is always happy to help.
The Omni Pet Team💛
Sadly didn't work for my dog
I bought the itchy skin supplement 3 months for my dog and sadly they didn't do anything.
I gave it the whole 3 months as requested and it just didn't work for her but that doesn't mean they won't work for you.
I then asked for my money back because I accidentally put products in a subscription and I'd forgotten.
Omni were very good and they have refunded me my money so a good company if you want to try them.
2 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Natasha,
Thank you for your honest and balanced review. We’re sorry to hear the Irritated Skin supplement didn’t work for your dog, every dog responds differently. Skin complaints can be tricky to manage, our head vet Sophie can offer more support on dietary advice and other environmental factors that could be impacting their itchy skin.
We’re very pleased our team could help resolve the subscription issue for you and provide a refund, and we truly appreciate your kind words about the company and service.
The Omni Pet Team💛
Tried Omni dog food for my Labrador who…
Tried Omni dog food for my Labrador who has allergies, constant scratching and licking. Since being on Omni all of his allergies have disappeared , hard to believe after trying so many brands and foods. Will stay with Omni now
2 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Caroline,
Thank you so much for your fantastic review. We’re absolutely delighted to hear your Labrador’s allergies have improved since switching to Omni, especially after trying so many different foods beforehand.
We’re so pleased you’ve finally found something that works for him. Thank you for trusting Omni and for your continued support.
The Omni Pet Team💛
I came to Omni after Brexit when I was…
I came to Omni after Brexit when I was unable to travel to France with any meat products. It was supposed to be a temporary solution, but here we are in 2026 and still Omni is our choice, albeit we have moved to the kibble for Seniors (I kid myself that he’s becoming an old boy, but in reality, he’s just a nutty, ginger ninja Wizsla who thinks he’s a puppy still). Need I say more.
1 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Caroline,
Thank you so much for your wonderful review
We’re delighted that what started as a temporary solution has become your dogs food of choice! It sounds like your “old boy” still has plenty of puppy energy left in him, a true nutty ginger ninja indeed!
We’re so pleased the Senior kibble is keeping him thriving, and we truly appreciate your continued support over the years.
The Omni Pet Team💛
My wonderful Springador
My wonderful Springador, Is high energy,
To maintain he's weight, without increasing he's food intake too much, and bulking him up, a problem, and also maintaining good poo's.
Since going on the Omni dry food , I am delighted to say,
he's weight is consistent, without over feeding him, and he's toilets are as they should be.
I would highly recommend this product.
your doggie deserves the best.
1 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Stephen,
Thank you so much for your wonderful review. We’re delighted to hear your Springador is thriving on our food and that you’ve been able to maintain a healthy weight without overfeeding, especially with such a high-energy dog!
It’s also fantastic to know digestion and stools have improved too. Thank you for your recommendation and for trusting Omni to support your dog’s wellbeing.
The Omni Pet Team💛
Great dog food and customer service
Really recommend this dog food for anyone with a dog with food sensitivity. My dog is allergic to everything and we have found the adult sensitive dry has really helped. The customer service is also great. We had an issue with Amazon delivery and customer service were quick to resolve and send replacement food for my dog.
5 March 2026
Reply from Omni Pet Ltd.
Hello Danielle,
Thank you so much for your wonderful review. We’re delighted to hear the Adult Sensitive Dry Food has helped your dog’s food sensitivities, we know how challenging allergies can be to manage, so that’s fantastic to hear.
We’re also pleased our customer excellence team could quickly resolve the delivery issue and get replacement food sent out for your dog.
Thank you again for your recommendation and support.
The Omni Pet Team💛
Omni is the best.
I think this company is excellent my dog is a fussy eater but she loves Omni food and I also get the joint supplement for her as she has bad hind legs and these ease her so she moves a little easier, if you're running short of food you can hurry your next delivery up by using the app it's usually delivered within a couple of days.
4 April 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Susan,
Thank you so much for your lovely review. We’re delighted to hear your dog loves the food, especially as a fussy eater, and that the Joint and mobility Supplements are helping her feel more comfortable and mobile.
It’s also great to know you’ve found customer portal and delivery flexibility helpful when you need food sooner. We truly appreciate your support and kind words.
The Omni Pet Team💛
Great products, good price
Omni is a great company, I like their ethics and the way they run. The products are excellent.
1 May 2026
Reply from Omni Pet Ltd.
Hi Chris,
Thank you so much for your kind words. We’re delighted to hear you value our ethics as well as the quality of our products, that really means a lot to us.
We really appreciate your support.
The Omni team 💛
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