Switching Jango to Omni has genuinely been a game changer for us. After being diagnosed with chronic gut disease, we had to completely remove meat proteins from his diet, and finding something that a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a couple of consultations with Nico now about some behavioural issues we're having with our one year old spaniel and he has been really helpful. He comes across as very warm and understanding... See more
Company replied
Great service from Dog Behaviour Specialist Nico who gave us advice on how to deal with our rescue dog's behaviour issues. He was extremely sympathetic to the challenges we were having and was able t... See more
Company replied
After seeing Omni on Dragons' Den, I decided to give their Itchy Skin Relief a go for my Westie who suffers from seasonal allergies. I love that it’s vet-formulated and plant-based, so I don't have to... See more
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Company details
Written by the company
Omni is a vet founded brand that makes allergy friendly (novel protein) food, treats and supplements for pets. In February 2025 Omni appeared on BBC1 Dragons' Den and secured investment from Deborah Meaden and Stephen Bartlett.
Contact info
United Kingdom
- woof@omni.pet
- omni.pet
4.5
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great company
Love supporting a small business that really care about what's going into my dog's body - has worked wonders for my dog with seasonal allergies.
15 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Elise,
Thank you so much for your support and kind words. It means a great deal to us that you value the care and thought we put into everything that goes into our products.
We’re pleased to hear that our products have worked so well for your dog’s seasonal allergies and made such a positive difference.
Thank you again for supporting Omni, we truly appreciate it.
The Omni Team 💛
I've had a couple of consultations with…
I've had a couple of consultations with Nico now about some behavioural issues we're having with our one year old spaniel and he has been really helpful. He comes across as very warm and understanding and very knowledgeable. Each appointment has been followed up with an email with some useful resources to put into practice. Thanks Nico
8 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Melanie,
Thank you so much for your kind review.
We’re delighted to hear that your consultations with our in-house Behaviourist Nico have been so helpful and supportive while working through the behavioural challenges with your young spaniel.
It’s wonderful to know that Nico’s warm, understanding approach and expertise have made such a positive difference, and that the follow-up emails and resources have been useful to put into practice at home.
We’ll be sure to pass your lovely comments on to Nico. Wishing you and your spaniel continued progress and many happy moments together ahead.
The Omni Team 💛
Amanda was so helpful. Thank you…
Amanda was so helpful and I’ve found all of the staff really helpful and always ready to give advice and are so friendly and approachable too.I have tried many of the supplements and the most recent ones I have brought is the anal gland-which is excellent and I am waiting for the irritable skin one to arrive. They always arrive fast and it is so easy to give the supplements each day to my very fussy dog,but he quite happily has the Omni supplants every time. Thank you. ☺️☺️☺️
14 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hey Lis,
Wow! This is so great to hear! Thank you so much for your amazing review.
We’re so pleased to hear that Amanda and the wider team have been so helpful, friendly, and approachable whenever you’ve needed support or advice.
It’s wonderful to know that your dog has been enjoying the supplements, especially the Anal Gland supplement, and we hope the Irritable Skin supplement helps just as much once it arrives.
We’re particularly happy to hear that even your fussy dog enjoys taking the Omni supplements each day, that’s fantastic feedback for us to hear!
Thank you again for your kind words and continued support. It truly means a lot to the whole team
The Omni Team 💛
An excellent facility that’s included…
An excellent facility that’s included within the subscription. Sophie is kind, accessible and helpful. Much appreciated service.
13 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Siobhan,
Thank you so much for your lovely review. We’re pleased to hear that you’ve found the service such a valuable part of your subscription.
It’s wonderful to know that our in-house Vet Sophie was kind, accessible and helpful throughout your experience. We’ll be sure to pass your kind words on to her.
We truly appreciate your support and are so pleased the service has been helpful for you.
The Omni Team 💛
Great to talk to the vet today and…
Great to talk to the vet today and after one week following her advice my dog Hazel‘s long term issues have resolved … As an anxious dog with a tricky tummy Hazel now has regular firm stools ..she is eating the sensitive adult food along with probiotics which I’ve now phase out … the kibble is also small soHazel who has a condition that means food can get stuck is able to swallow easily … I am very happy with the advice and service thank you
7 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Nicola,
Thank you so much for sharing Hazel’s progress with us. We’re really pleased to hear that after just one week of following our in-house Vet Sophie's advice, her long-term issues have improved so significantly.
It’s wonderful to know that the Sensitive Adult food has helped settle her tummy and support more regular, firm stools, especially for an anxious dog like Hazel. We’re also glad that the smaller kibble size is making mealtimes easier and safer for her given her condition.
Hearing that you feel happy with both the advice and service truly means a lot to us. Wishing Hazel continued health and happiness, and thank you again for trusting us with her care.
The Omni Team 💛
This is an excellent service to offer…
This is an excellent service to offer especially as it was foc. Sophie was very calm and listened to my pets issues, she then gave some advice and things to try to help resolve them. Very knowledgeable and put my mind at rest. Very happy with what advice I was given.
13 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hey There,
Thank you so much for your wonderful review. We’re so pleased to hear that you found the service helpful and reassuring, and that your consultation with our in-house Vet Sophie was such a positive experience.
It’s great to know that she was able to listen carefully to your concerns, provide knowledgeable advice, and help put your mind at ease. We’re very proud of the support our team offers, and your comments mean a great deal to us, especially knowing the advice has left you feeling happy and more confident moving forward.
We’ll be sure to pass your lovely words on to Sophie.
The Omni Team 💛
Stress and Anxiety Supplement and…
Stress and Anxiety Supplement and consultation with behaviourist.
The consultations with Nico have been genuinely supportive and positive. He has suggested easy and effective strategies for my challenging troubled Romanian rescue. I have ordered more of the Stress and Anxiety supplements because they have really helped reduce his fear reactive behaviour.
14 May 2026
Reply from Omni Pet Ltd.
Hey Sally,
Thank you so much for sharing your experience. We’re so glad to hear that your consultations with our in-house Behaviourist Nico have been so supportive and positive, and that the strategies suggested have been both practical and effective for your Romanian rescue.
Helping anxious and fearful dogs feel more comfortable and confident is incredibly important to us, so it’s wonderful to know the Stress & Anxiety supplements have made such a positive difference in reducing his fear-reactive behaviour.
We’ll be sure to pass your kind words on to Nico. Wishing you and your dog continued progress and many happier, calmer moments ahead.
The Omni Team 💛
Fantastic support
Can’t believe the amount of help and support I have received before even buying the product.
The vet I spoke to was so helpful and a really brilliant communicator with a clear passion for dogs.
Can’t wait to get my dogs started with omni
Thanks for the amazing start up discount too.
13 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Jane,
Wow! Thank you so much for your lovely review. We’re thrilled to hear that you felt so supported before even making your purchase, that’s exactly the experience we hope to provide for every customer.
It’s wonderful to know that Sophie made such a positive impression with her knowledge, communication, and passion for dogs. We’ll be sure to pass your kind words on to her.
We’re so excited for your dogs to start their Omni journey and hope they absolutely love it.
Thanks again for your support, and we’re delighted the start-up discount helped too!
The Omni Team 💛
It was a fantastic service
It was a fantastic service being able to speak to a vet regarding the concerns of my dog before purchasing a food product. Thank you for the time and information
13 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi Vicky,
Thank you so much for your kind review.
We’re delighted to hear that speaking with our in-house Vet Sophie helped you feel more confident and informed before choosing one of our products for your dog.
Providing support and guidance for our customers is important to us, and we truly appreciate you taking the time to share your experience.
The Omni Team 💛
Fantastic food for my dog with…
Fantastic food for my dog with allergies to most meat products- he’s healthy, glossy coat and happy with his new food. Such a relief to find proper food for him.
13 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Kathryn,
Thank you so much for your wonderful review. We’re delighted to hear your dog is thriving on Omni despite his allergies, and that he’s now healthy, happy, and sporting a glossy coat!
We know how difficult it can be finding the right food for dogs with sensitivities, so it means a lot to hear switching to Omni has been such a relief for you both.
The Omni Pet Team x
Im so glad I found this company
Im so glad I found this company.
My poor dog was constantly scratching and licking making her self bleed.
2 months on the itch chews and her fur has came back she is so much happier.
13 March 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Lesley,
Thank you so much for sharing your experience. We’re absolutely delighted to hear your dog is so much happier after using our irritated skin chews and that her fur has grown back so well.
We know how upsetting it is to watch constant scratching and discomfort can be, so it’s wonderful to hear she’s feeling much more comfortable now.
The Omni Pet Team x
Excellent customer service
Excellent customer service, nothing is ever too much trouble. I have often emailed the team with various questions & they are always prompt with a helpful reply & were very quick to resolve a recent issue.
I’ve tried my Lab on a variety of different complete kibble over the years & Omni is the only one he will eat without me having to add an additional topper.
13 May 2026
Reply from Omni Pet Ltd.
Hello Jayne,
Thank you so much for your lovely review. We’re delighted to hear you’ve consistently had such positive experiences with our customer excellence team and that your recent issue was resolved quickly.
It’s also fantastic to know your Lab enjoys Omni so much, especially after trying so many other brands over the years! Hearing he happily eats it without needing extra toppers is a huge compliment.
The Omni Pet Team
Great Dog Food and Customer Services to match!
My VERY fussy Cockerpoo was really not interested in food and we went from brand to brand trying different varieties. He LOVES OMNI and now nags me to be fed. His coat is not greasy and like a Puppy’s, his stools are firm and easy to pickup and his breath doesn’t smell. I had a query with my subscription and this was resolved immediately with 1 email - great Customer Service to match a great Dog Food - Thank you OMNI.
13 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hi William,
Wow! Thank you so much for your wonderful feedback!
We’re delighted to hear that your very fussy Cockapoo is loving Omni, especially after trying so many different brands. It’s great to know he’s excited for mealtimes now!
We’re also so pleased you’ve noticed the positive changes in his coat, stools, and breath. Hearing stories like yours is exactly why we do what we do.
And thank you for your kind words about our Customer Excellence Team too, the kind words will be passed on to them, we're so glad the subscription query was solved so quickly for you.
The Omni Team 💛
Love love love everything Omni
Love love love everything Omni it has made having a rescue puppy so much nicer now I don’t need to feed him other animals.He craves the kibble so much we can train him with just one piece at a time and if he will not come to his name, he will come to the word kibble.
I am so grateful and happy for the support from Omni vet Sophie and behaviourist Nico. Not having a dog for 15 years, it’s quite concerning all the different things they can get into and do, with the lovely support of Sophie, my worries have been clearly and understandably helped. I feel if I didn’t have this input from a very qualified vet I would be at our own vets all the time and they cost a lot of money let alone the upset to our puppy Jasper.
13 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hey Julie,
Thank you so much for taking the time to share such a lovely review!
We’re so glad to hear how well Jasper is doing on Omni, and we loved hearing that “kibble” has become his favourite word! It’s wonderful to know the food has made training and everyday life with him that little bit easier.
We’re also so pleased that the support from our in-house Vet Sophie and Behaviourist Nico has helped give you reassurance and confidence during this exciting (and sometimes worrying!) stage.
Bringing a puppy home after many years can feel overwhelming, so hearing that our team has been able to support both you and Jasper so clearly and compassionately is great to hear.
Thank you again for trusting us to be part of Jasper’s journey
The Omni Team 💛
Reply from Omni Pet Ltd.
Hi Phyllis,
Thank you so much for your kind feedback!
We’re really pleased to hear you’ve had a good experience with us here at Omni.
Please give your dog some extra cuddles from all of us at Omni
The Omni Team 💛
Reply from Omni Pet Ltd.
Hello Jenny,
Thank you so much for your feedback!
We’re pleased to hear you found our team helpful and supportive.
Supporting both pets and their owners is incredibly important to us, and your kind words truly mean a lot.
The Omni Team 💛
Great vet support lots of amazing…
Great vet support lots of amazing advice and a very knowledgeable Sophie knew everything about my dogs medical condition and was able to give excellent support.
6 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hey,
Thank you so much for your lovely review. We’re delighted to hear our lovely vet Sophie was able to provide such knowledgeable and supportive advice regarding your dog’s medical condition.
It means a great deal to know you felt well supported throughout the consultation.
The Omni Pet Team💛
Colin loves his food and Chews
Colin loves his food and chews. We are happy that our dog is doing so well and his gut is happy on Omni food and chews. They are also easy to contact and very helpful.
12 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello Rachel,
Thank you so much for your lovely review. We’re delighted to hear Colin is loving his food and chews, and that his tummy is doing so well on Omni.
It’s also wonderful to know you’ve found our customer excellence team easy to contact and helpful whenever needed.
The Omni Pet Team💛
Reply from Omni Pet Ltd.
Hello Anita,
Thank you for your kind review. We’re delighted to hear you found our teams support prompt, informative, and understanding.
The Omni Pet Team💛
Incredible service
Incredible service. We made use of their free vet consultations and these were really useful in tracking down our dog's specific food intolerance. My new favourite company.
11 May 2026
Unprompted review
Reply from Omni Pet Ltd.
Hello David,
Thank you so much for your wonderful review. We’re delighted to hear our free vet consultations were so helpful in identifying your dog’s food intolerance.
Your kind words truly mean a lot to us, and we’re delighted to be your new favourite company!
The Omni Pet Team💛
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