Omaha Steaks Wine Reviews 

281
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the diverse product selection, highlighting the variety of wines from around the world and the excellent quality of every bottle. Many find the pricing competitive and the overall value to be very good. The delivery service is frequently commended for its speed and timeliness, with the ordering process also noted for being easy and straightforward. However, some customers experienced issues with delivery, such as difficulties with scheduling, wide windows, non-delivery attempts, or wine arriving at high temperatures. A few reviewers also reported receiving substituted items without prior notification.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the smooth experience from ordering... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of the wine and... See more

Order

People report ambiguous experiences with order, with some customers praising the smooth process from ordering... See more

Price

Reviewers highlight positive aspects of price, consistently praising the reasonable and fair pricing of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more

Rated 5 out of 5 stars

This is the third case of Omaha Steaks Wine…I’ve never had a bottle I didn’t absolutely love! Great customer service, although your website needs improvement, I highly recommend the wine.

Rated 5 out of 5 stars

Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM

Rated 5 out of 5 stars

I've never had a wine subscription or membership before. I was a bit hesitant to sign up for this one. However, I am really enjoying it. The most enjoyable aspect of the Omaha Steaks Wine subscript... See more


Company details

  1. Wine Store
  2. Wine Club

Written by the company

Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

281 reviews

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Asks customers to review

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4.4

All reviews

(281)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Our 3rd case and we have enjoyed every one so far. There’s not been a below par wine. We enjoy the variety that we would not search out locally.

20 November 2024
Rated 2 out of 5 stars

I did not know that I had to be present…

I did not know that I had to be present for the delivery to show proof of my age. I’ve tried to arrange a time and place for pickup for the past 5 days. FedEx has yet to Call me. I have not received my entire order as of today!

15 November 2024
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Therese, thank you for reaching out! We apologize for any confusion - the requirement for an adult signature for wine deliveries is US federal law, and your order confirmation email included a reminder of this requirement.

In the interim, we see that the second box of your order is being held for pickup at a nearby FedEx location. Someone will be reaching out to you by phone shortly to confirm that information. We hope this helps!

Rated 5 out of 5 stars

Wine for the Holidays

I love this idea of so many different wine choices to enjoy during the holidays and ordering was easy. The box can be used after to store ornaments, etc.

5 November 2024
Rated 4 out of 5 stars

Were hoping they are better than other on line wine clubs

We are new to the wine club after being loyal Omaha Steaks Customers for years. So far the service has been acceptable. A review would be better after more time with Omaha Wine. The parent company is Laithwaites. We were members of the WSJ club before Omaha. Absolutely the worst company to deal with imaginable. They sent an order to the wrong address and still billed us. We had to involve the bank to get our refund. We lost our money from signing up for their free shipping program because after their mistake, we refused to do business with them ever again. Laithwaites is the parent company for WSJ so we are approaching this Omaha membership very cautiously.

29 October 2024
Rated 5 out of 5 stars

Amazing Wines Worth Buying

Great selection of wine offered from around the world. Bought quality wines from Italy and Spain. Also got a special holiday wine set that comes with various individual bottles.

18 October 2024
Rated 1 out of 5 stars

Communication

When I submitted my order, There was lots of confusion with your people. first off, the person I was talking to did not seem to understand English. I had a difficult time making my order. That being said. I went to reorder and got the Halloween wine package. The person I sent the wine to, now received 2 cases of wine instead of one. My cost should of been $99.99, but instead I was charged with additional case of wine and shipping for a cost of over 400.00 all because your ordering department could not speak or understand English. I myself am bilingual, so I do not understand why I ended up paying so much when all I wanted to do was gift a friend a birthday gift of some good wine. You need to get better qualified workers in your ordering department.....

22 October 2024
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Thank you for reaching out to us. To take care of this, we’ll need a few personal details (such as the email address associated with your account). For data security reasons, we’re unable to discuss on this page but please chat, call or email us, so we can help you with this issue.

https://www.omahasteakswine.com/jsp/customerservice/common/contactus.jsp

Rated 5 out of 5 stars

Ordering was easy and delivery

Ordering was easy and delivery, in spite of 2 hurricanes was on time. I purchased this as a Christmas present so can not speak to the quality but the over all appearance is beautiful.

12 October 2024
Rated 5 out of 5 stars

Best variety WINES around

It’s a pleasure to receive wine and not have to walk down aisle after aisle looking and not knowing. We have yet to receive a bottle that we nor our friends did not like. As a matter of fact they bought some that we has several bottles of. How can I order just a few of just the ones we love?

6 October 2024
Rated 3 out of 5 stars

Tracking was way off

Tracking was way off, had to call several times, show still sitting in Greenville. When my gift package arrived the gift box that I paid $20.00 for was broken, will not do that again.

30 September 2024

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