I’ve been using Olymp Trade for a while, and my experience has been fairly balanced. The platform is easy to navigate and offers a good range of trading tools for beginners. However, sometimes the exe... See more
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I have sent request for withdrawal of funds and still i have the total amount in my app but i trade with and i lose money so can i receive withdrawal?
Company replied
Heard lot of people saying this Olymptrade app is scam n all, but honestly yaar I really dont knw what problem they having. I been using it for some months now, no big issue so far. Ofcourse sometimes... See more
Company replied
I started with a lot of doubts because of mixed opinions online, but my own experience has been mostly positive. The platform itself is easy to understand once you spend some time learning, and t... See more
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Company details
Written by the company
Olymptrade is an international trading platform with over 100 million users across 130 countries. This page is one of the places where we’re open to hearing your feedback and offering help. For a closer connection with the brand, please visit our official channels.
Contact info
Kingstown, St. Vincent & Grenadines
- support@olymptrade.com
- olymptrade.com
3.0
Average
1K reviews
Replied to 92% of negative reviews
Typically replies within 48 hours
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Reply from Olymptrade
Hello, Luka Jones
We’re sorry to hear about your frustration. At Olymptrade, we strive to provide a trustworthy and transparent platform for our users. If there’s been a specific issue or misunderstanding, we’d like the opportunity to help resolve it.
Could you please provide more details about your experience or reach out to our support team directly? We’re committed to addressing any concerns and ensuring a positive experience for our users.
Thank you for bringing this to our attention. We take all feedback seriously and will work to make things right.
Best regards,
The Olymptrade Team
Honest Review!
Honest Review!! Olymp trade is a legit platform! Withdrawal and Deposits there are no issues(which is good) , Interface is easy! But the market opening times and closing times are less, So not worth to trade in the platform! OTC markets are not for everyone! Definitely i dont trade on OTC markets! In our time morning 11 to night 22.45 PM in olymp can trade in real market But since its real market i used to wait for long and when i get better entries the market in olymp trade gets close though the real market is open in all other brokers!
Another thing! Most of the indicators are for subscription like its a small shop any ways thats also fine, but basic things a very important one in drawing section is also missing! Like rectangle box drawing (which can drag in sizes) those are basic things now but only horizontal and trendline is availble, I guess olymp trade is outdated now! therefore i have moved to another platform! but i wish olymp trade will upgrade and make the platform available for real time tradings not the otc! Trading against a broker will be the stupidity well i am not totally against with olymp trade! but basic materials for trading and regular market should be available to trade when the market is open!
6 January 2025
Unprompted review
Reply from Olymptrade
Hello, Hussain Isham,
Thank you for sharing your honest feedback. We truly value hearing from our traders as it helps us improve and provide the best possible experience. We’re glad to hear that you find our platform reliable for deposits and withdrawals and appreciate the ease of our interface.
Regarding your concerns about market availability, we understand how crucial it is for traders to have access to real market conditions. Rest assured, your feedback on this will be shared with our team to explore potential improvements.
As for the tools and indicators, we’re always working to enhance the platform’s functionality. Your suggestion to include more drawing tools like a resizable rectangle is duly noted, and we apologize if the current offerings feel limited. Our goal is to provide tools that meet the diverse needs of our traders, and we will take your suggestions into consideration as we plan future updates.
If you have additional suggestions or questions, please feel free to reach out to our support team. We wish you great success in your trading journey!
Best regards,
The Olymptrade Team
I had given request for withdrawal on…
I had given request for withdrawal on 3- Jan it's still not processed and also if I enquired about the withdrawal status with customer support they have a quick answer wait for 3 working day.
After 3 working days over still withdrawal amount not received and reached the customer support they says that on rare occasion it will take up to 30 days.
If we ask further questions they will copy paste the service agreement
Also in recent days I'm unable to trade. Received error states that unable to trade due to low liquidity.
I don't know should I continue with this platform or not
9 January 2025
Unprompted review
Reply from Olymptrade
Dear rakshmiravichandran,
We sincerely apologize for the delay with your withdrawal and the issues you’ve faced while trading. While most withdrawals are processed within 5 business days, rare delays can occur, and we’ll prioritize resolving your case if you provide your transaction ID. The low liquidity error is likely due to market conditions, and our technical team can assist further.
We regret if our support responses were unsatisfactory and are committed to improving your experience. Please contact us at support-en@olymptrade.com for immediate assistance.
Best regards,
The Olymptrade Team
Wasnt that sure bout FTT in the…
Wasnt that sure bout FTT in the beginning, but turns out - much more simple to understand and trade than traditional forex👌
NEed some more lessons on it tho, so I can improve my winrate even more.
28 December 2024
Reply from Olymptrade
Hello, Arvind Kapur,
Thank you for sharing your feedback! We’re glad to hear that you’ve found FTT simple and enjoyable to trade. Learning is key to improving your win rate, and we’re here to help.
Check out our educational materials, webinars, and demo mode to sharpen your skills further. If you need personalized guidance, feel free to reach out to our support team.
Wishing you success in your trading journey!
Best regards,
The Olymptrade team.
Many years
This broker served me for many years and yet I didn`t face any problems with them. That a good sign of reliable and credible organizations that your money is always safe. I pay respect!!
6 January 2025
Reply from Olymptrade
Hello, Adil Brissia,
Thank you so much for your kind words and long-term trust in our platform! We’re thrilled to hear that your experience with us has been smooth and reliable over the years. Ensuring the safety of your funds and providing a trustworthy service is our top priority.
Your respect means the world to us, and we’re committed to continuing to provide you with the best trading experience possible.
Best regards,
The Olymptrade Team
Olymptrade support
Olymptrade support: They really know their stuff and are quick to assist with any issue I had. I had tons of questions, and totally appreciate their patience 😀 …. great first experience.
12 December 2024
Reply from Olymptrade
Hello, Karim El-Masry,
Thank you for your wonderful feedback! We’re delighted to hear that our support team provided you with quick and knowledgeable assistance. Your questions are always welcome, and we’re glad we could help make your first experience a great one. 😊
If you ever need further assistance, don’t hesitate to reach out—we’re here for you!
Best regards,
The Olymptrade Team
Their customer service is pathetic.
Their customer service is pathetic to say the least. I have written them an email on 2 separate occasions (November & December 2024) about 2 different complaints but have never gotten a response. Their 24/7 online chat also does not work on the platform.
8 November 2024
Unprompted review
Reply from Olymptrade
Hello, Eddy,
We sincerely apologize for the poor experience you’ve had with our customer service. This is not the standard of support we aim to provide, and we deeply regret the inconvenience caused by the lack of response to your emails and the issues with our chat service.
Your concerns are important to us, and we would like to resolve them as quickly as possible. Please resend your complaints to support-en@olymptrade.com or reach out through our alternative support channels. We’ll ensure that your issues are addressed promptly.
Thank you for bringing this to our attention, and we’ll work to improve your experience going forward.
Best regards,
The Olymptrade Team
Unreliable and scam platform
Shame on this lowlife who created and operate this shit olymp pig trade earn more than thousand $1000 and decided to withdraw and I can only withdraw $150 ? And the withdraw took like few days while I suddenly lost all my $1000 for no reason in trade after I open the disgusting app to check my withdrawal status which shows still on pending then it suddenly mentioned withdrawal failed until my $800 earning funds lost without reason and the withdrawal was successfully after the rest of my $800 lost for no reason shame on you lowlife trying to scam my win earning never recommended this shameless platform to anybody. (Edit) don't use this garbage trading app as after sometime they will banned your account for no reason as i get banned for no reason just like other trader ,yeah fück this trading company
7 December 2024
Unprompted review
Reply from Olymptrade
Hello, Ice.
We sincerely apologize for the frustration and negative experience you’ve had on our platform. Regarding your withdrawal, most requests are processed promptly, but delays can occasionally occur due to verification or payment processor issues. We understand how concerning this situation is and regret any inconvenience caused.
As for the loss of funds, sudden losses are typically due to market volatility or execution errors, and we assure you that Olymptrade does not manipulate user accounts or trades. Please provide details of your account and trade history to our support team so we can investigate this matter thoroughly.
Your trust is important to us, and we are committed to resolving this issue. Please contact us directly at support-en@olymptrade.com, and we will address your concerns as quickly as possible. Thank you for bringing this to our attention.
Best regards,
The Olymptrade Team
It is a big scam and fraud app
It is a big scam and fraud app, did not send withdrawal , sharing a fake payment screenshot and state that they sent money in bank account but in reality no money received, i make 2 withdrawals Rs. 29,000 & Rs.49,000 and they sent 2 times fake payment screenshot, i advise you all not trust on olymptrade and go to another platform for trading
9 November 2024
Unprompted review
Reply from Olymptrade
Hello, Waqar Ahmad.
We’re sorry to hear about your experience and sincerely regret any inconvenience caused. At Olymptrade, we prioritize transparency and the satisfaction of our users. Withdrawal issues are taken very seriously, and we want to investigate your case thoroughly.
Please contact our support team immediately with the details of your transactions (dates, amounts, and any communication history). You can reach us via official support channels or email. Rest assured, we will work to resolve this as soon as possible.
Your feedback is invaluable in helping us improve. Thank you for bringing this to our attention, and we hope to assist you promptly.
Best regards, the Olymptrade team.
Extremely Disappointed with Withdrawal Delays and Poor Service
Account ID : 74989244
I requested a withdrawal of **$643.91 USD** from Olymp Trade on **26 October 2024**, but to date, the amount has not been credited to my account. Despite waiting well beyond their stated processing time and following up multiple times, I received no satisfactory updates or resolution.
This experience has been extremely frustrating and has made me question the reliability of this platform. Their lack of transparency and poor customer support are unacceptable for a financial trading platform.
Due to their inaction, I have filed a complaint with the Consumer Forum and am prepared to escalate further if necessary. I expected better professionalism and accountability from Olymp Trade, but they have failed to deliver.
I do not recommend this platform to anyone until they improve their withdrawal processes and customer service.
26 October 2024
Unprompted review
Reply from Olymptrade
Hello, shivam saini.
We sincerely apologize for the frustration and inconvenience you’ve experienced regarding your withdrawal. We understand how important it is for you to have timely and transparent access to your funds, and we deeply regret not meeting your expectations in this instance.
Your case is being treated with the utmost priority. To expedite the resolution, we have forwarded your account ID (74989244) and details of the withdrawal request to our dedicated support team for immediate investigation. Please expect an update soon.
If you’ve already filed a complaint, we’d still like to work directly with you to ensure a satisfactory resolution. Transparency and professionalism are our top priorities, and we are committed to addressing your concerns thoroughly.
Thank you for bringing this matter to our attention. We truly value your feedback and will use it to improve our processes and service. Should you have further concerns, please reach out directly through our official support channels.
Your patience and understanding are greatly appreciated as we work to resolve this matter promptly. 🙏
Fast platform
This platform works pretty fastly and the cost of trading here is affordable.
27 December 2024
Unprompted review
Reply from Olymptrade
Hello, F. Souza.
Thank you for your positive feedback! We’re thrilled to hear that you find our platform fast and affordable. 🚀 Providing a seamless and cost-effective trading experience is one of our top priorities, and it’s great to know that we’re meeting your expectations.
If you ever have suggestions or features you’d like to see, please don’t hesitate to share. We’re always looking to improve and make your trading experience even better.
Happy trading, and here’s to your continued success! 💪📈
Best regards, Olymptrade team.
Olymp Matix is a scam…
I tested olymp matix on their demo and immediately the first 2 trades gave me profits. Then it said I can only continue using their AI if I go real.
I did and the AI set my trades. The first 4 trades were hitting profits.
Then it began to slide to losses and I lost ALL my funds. This is a scam
27 December 2024
Unprompted review
Reply from Olymptrade
Hello, Isaiah.
We understand how frustrating it can be to experience losses while trading, and we appreciate you sharing your experience. Olymp Matix is an AI-powered tool that analyzes market trends and suggests trades based on data, but like any trading strategy, it does not guarantee profits. Market fluctuations can impact trade outcomes, which is why risk management is crucial.
If you have concerns or need assistance, we suggest reaching out to the AI service’s support team—they are available to help answer any questions and provide insights on how the system works.
Best regards, Olymptrade team
It's fake app and they manipulate the…
It's fake app and they manipulate the signals behind. It's very dangerous for regular investors. Please don't invest, one of my friend lost his life because of this platform. Even after requesting 100 times,they won't block the account.
25 December 2024
Unprompted review
Reply from Olymptrade
Hello, Akshay Allapur.
We’re deeply sorry to hear about your friend’s situation and extend our condolences. This is truly heartbreaking, and we take these concerns very seriously.
At Olymptrade, we are committed to providing a secure and transparent trading environment. Our platform does not manipulate trades or signals, and all pricing is based on real-time market conditions. However, we understand the importance of ensuring every trader fully grasps the risks associated with trading, as it involves high volatility and is not without challenges.
If there are unresolved issues or specific concerns, we encourage you to reach out to our support team directly at support-en@olymptrade.com. We are here to listen and assist with any account-related matters.
Your feedback is essential to us, and we remain committed to ensuring a safe and fair experience for all our users.
Best regards, Olymptrade team
A demo account was helpful but being honest, it took some time to adjust to their platform. xD 🥺
23 December 2024
Unprompted review
Reply from Olymptrade
Hello, Juan G.
Thank you for your honest feedback. We’re glad to hear that you found the demo account helpful! It’s designed to help our traders get comfortable with the platform before moving to a live account.
We understand that adjusting to a new platform can take time, and we truly appreciate your patience. If you ever have questions or need guidance, our support team is always here to assist you. 🚀
Keep exploring and trading confidently—practice makes perfect! 😄
Best regards, Olymptrade team.
experience
It’s been 3 months with Olymptrade for me and here is my verdict 😀
It is:
- easy-to-navigate, its app’s interface is good
- excellent for fast trading
- withdrawals are quick
18 December 2024
Unprompted review
Reply from Olymptrade
Hello, Santia Gobemudez.
Thank you for sharing your experience and verdict! 😀 We’re thrilled to hear that you find Olymp Trade easy to navigate, enjoy the app’s user-friendly interface, and appreciate the fast trading and quick withdrawals.
Your feedback motivates us to keep delivering the best experience possible. If there’s anything we can do to make your trading journey even better, let us know! 🚀😊
Best regards, the Olymptrade team.
Good Experience
All types of accounts offered by Olymp Trade will suit traders of all levels beginners and experienced ones. From my status as an intermediate user, I appreciated the interface design but there could be more analytics added to the system. Their deposit process was fast and the withdrawals only took 2 days!
16 December 2024
Reply from Olymptrade
Hello, Omkar Chowdhury.
Thank you for sharing your feedback about your experience with Olymptrade! We’re thrilled to hear that our platform suits your trading needs and that you appreciate the interface design, as well as the smooth deposit and withdrawal process.
Your suggestion regarding adding more analytics is greatly appreciated, and we’ll be sure to pass it along to our development team for consideration. We are always striving to improve and provide the best tools for traders of all levels.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We wish you continued success in your trading journey!
Best regards,
The Olymptrade Team
I did not believe it at the beginning
I did not believe it at the beginning, but now I see that it’s a very good thing!👌 Payment XP was convenient and quick money was received in mere minutes.
15 December 2024
Reply from Olymptrade
Hi, Rakan Ibn Ayman! 😊
We totally get it — sometimes it’s hard to believe until you see it for yourself! We’re glad Olymptrade could change your mind. 🚀 Fast payments and smooth transactions are exactly what we strive for! 💸
If you ever have any questions or need support, we’re here to help. Wishing you continued success on your trading journey! 😎
Best regards,
The Olymptrade Team
I have practiced trading on Olymp Trade…
I have practiced trading on Olymp Trade and I can say that trading has been easy for me as a professional trader. Having tested the trade with the currency pairs, I have progressed well, especially due to the simple layout and fast response of the platform. I like the fact that there are detailed chart and insights here. A highly reliable option for anyone that seeks to trade.
12 December 2024
Reply from Olymptrade
Hi Satish Darmawan! 😊
Thank you for sharing your experience with Olymptrade! It’s awesome to hear that even as a professional trader, you found the platform intuitive and efficient. 🚀 The simple layout, fast response, and detailed charts are all designed to give you that edge in your trading journey.
We’re glad to know our insights have been useful too! If you ever need assistance or have suggestions, we’re always here to listen. Wishing you continued success and profitable trades ahead! 💸📈
Best,
The Olymptrade Team
Currently
Currently, I can easily hold my forex pairs on Olymp Trade as an experienced trader. Through the different tools for analysis provided by the platform, it becomes very easy to plan for trades well. I also admire their services because it lays them out. Due to its efficiency and friendly interface, it is used to trade, as long as it is consistent.
12 December 2024
Reply from Olymptrade
Hi, Arvind Malhotra! 😊
Thank you for your thoughtful review! We’re glad to hear that Olymptrade’s tools and user-friendly interface make it easier for you to plan and execute your trades. 📈💡 Providing a seamless experience for experienced traders like you is exactly what we aim for.
If you ever have questions or feedback on how we can improve even more, we’re all ears! Wishing you consistent success and profitable trades ahead. 🚀💸
Best,
The Olymptrade Team
Trading is easy
Trading is easy.. But i try to withdraw small amount. To check if platform is ok but the withdrawal money shows on process next day its gone and customer service said within 3 days or 30 days.. In which i dnt beleive.. Not safe i think
9 December 2024
Unprompted review
Reply from Olymptrade
Hi, Jane
Thank you for sharing your feedback. We understand how frustrating it can be to experience delays with withdrawals. Please know that we’re committed to ensuring a secure and transparent process for all our traders.
Typically, withdrawal times depend on the payment method used, and while most are processed quickly, some methods may take longer due to banking procedures. We want to look into your case specifically to provide clarity. Please share your account ID so our support team can review the status of your withdrawal and provide you with an accurate update.
Your trust is extremely important to us, and we’ll do our best to resolve this as quickly as possible. Don’t hesitate to reach out if you have any questions or need further assistance.
Best,
The Olymptrade Team
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