Olymptrade Reviews 1,296

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express significant dissatisfaction with the payment process, particularly regarding withdrawals, which many describe as slow or problematic. Many also report issues with customer service, noting unhelpful responses and long resolution times. Reviewers often mention difficulties with refunds and a lack of timely responses from the company. The website itself is also a point of concern for some, with users experiencing various technical problems. Conversely, a small portion of people felt satisfied with the payment speed for some withdrawals, and some appreciated the responsiveness and transparency of the broker. A few customers also noted that support was helpful in understanding how the platform works.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report significant issues with deposits not... See more

Customer service

Customers consistently express dissatisfaction with customer service, citing insulting and unprofessional... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant delays in receiving... See more

Response time

Customers experienced significant frustration and dissatisfaction with response times. Many reported... See more

Website

Reviewers highlight negative aspects of the website, expressing significant disappointment and frustration.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve been using Olymp Trade for a while, and my experience has been fairly balanced. The platform is easy to navigate and offers a good range of trading tools for beginners. However, sometimes the exe... See more

Company replied

Rated 3 out of 5 stars

I have sent request for withdrawal of funds and still i have the total amount in my app but i trade with and i lose money so can i receive withdrawal?

Company replied

Rated 5 out of 5 stars

Heard lot of people saying this Olymptrade app is scam n all, but honestly yaar I really dont knw what problem they having. I been using it for some months now, no big issue so far. Ofcourse sometimes... See more

Company replied

Rated 5 out of 5 stars

I started with a lot of doubts because of mixed opinions online, but my own experience has been mostly positive. The platform itself is easy to understand once you spend some time learning, and t... See more

Company replied


Company details

  1. Investment Service

Written by the company

Olymptrade is an international trading platform with over 100 million users across 130 countries. This page is one of the places where we’re open to hearing your feedback and offering help. For a closer connection with the brand, please visit our official channels.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I gotta say good job olymptrade because…

I gotta say good job olymptrade because they dont take comissions on deposit, they cover them👍🏻

18 March 2025
Olymptrade logo

Reply from Olymptrade

Hello Salman Al-Harbi,

Thank you for the great feedback! 👍🏻 We're glad you appreciate that Olymptrade covers deposit commissions—it’s one of the ways we aim to make trading more accessible and fair for everyone.

If you ever have more suggestions or need support, feel free to reach out. We’re here 24/7 to help you!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Old timer

A valid company with a great app layout for quick trading. Long time on the market.

17 March 2025
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Reply from Olymptrade

Hello Santiago Santos,

Thank you for your support and for recognizing Olymptrade’s reliability over the years. We’re proud to have built a platform that combines both stability and a user-friendly layout for efficient trading. It’s always great to hear from experienced traders like you who value consistency and performance.

If you ever need assistance or have suggestions, we’re here 24/7.

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

My transaction id is 547001107 .I have…

My transaction id is 547001107 .I have made the withdraw from the past 24 hours and havent received yet..wtf? the dont even commit what they say dont fall for it ... there is bo responce from support and email as well

16 March 2025
Unprompted review
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Reply from Olymptrade

Hello Jazim Ali,

Thank you for reaching out and providing your transaction ID. To assist you further and look into the issue properly, we kindly request you to share your Olymptrade account ID as well. This will help our team investigate the withdrawal status more accurately.

We understand how important this is and assure you that your concern will be prioritised once we have the complete details.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Longevity

For me, it was important for the broker to have some sort of history, not someone that came out of the blue. Since, Olymptrade was on my radar and I heard about it before, it was quite easy to trust them.
Fortunately, they didn`t let me down, trading there was without flaws and glitches thAT for sure, was a confirming fact for me that I can trust my money and orders accuracy to them👍

16 March 2025
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Reply from Olymptrade

Hello Sayyid Jaya,

Thank you for your thoughtful review! We're glad that Olymptrade’s long-standing presence helped earn your trust. Reliability and platform stability are key to building confidence, and we’re happy to know your experience has been smooth and glitch-free.

Your trust means a lot to us, and we’ll continue working to deliver the accuracy and support you deserve. If you ever have questions or feedback, we’re always here to help.

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

انها منصة احتيال

They are scammers. I deposited my money and they are stalling in unblocking it for eight days. It is a gambling platform, not for trading. They are big scammers.

8 March 2025
Unprompted review
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Reply from Olymptrade

Hello gamer,

We're sorry to hear about your experience. Olymptrade is a regulated platform, and we take all concerns seriously. In some cases, additional time may be required for account verification or security checks, but we never block funds without reason.

Please reach out to our official support team through the website or app so we can look into your case and assist you directly. We’re here to help and committed to resolving any issues fairly.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

They didn`t make me think about their…

They didn`t make me think about their reliability. Olymptrade was 100% legit for my trading💪

5 December 2024
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Reply from Olymptrade

Hello Sayuti Hasan,

Thank you for your feedback! 💪 We're glad to know that you felt confident and secure trading with Olymptrade. Building trust through transparency and reliable service is at the heart of what we do, and it’s great to hear we delivered that experience for you.

If you ever need support or have questions, we're here for you 24/7.

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

They should understand there is an anomaly, glitch in the Platform and move away from the OT platform trading.

Olymp ID asked for my ID 805776..... They are NOT understanding the anomaly, the distraction... What happened I have already contacted , the executive, superviso, the QA persons and claim depart mail around 10. HOPE this person understand the situation.

For the last three month when I place my order when it is in my favour it gave the message" UNABLE to place...". They know what is the message... this happend in all three sessions i.e Japan, EU and US ..i.e all the time and I incurred loss because.of this..
Because of the deviation , glitch or anoamly in the platform I ask for compensation.....SINCE I AM FULLTIME TRADER AND DEPEND ON the income from the trading I can't accept this loss....and shock. from my favourite Olymp trade platform. So Iwrote to fianncial commission and others and still it is in vain .... One thing is certain they know my situation. BUT they sleep NO they act like sleeping..... Please help me send my compensation after reading this and understand and help. Thank you Chittarthan

5 February 2025
Unprompted review
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Reply from Olymptrade

Hello Chittarthan R,

Thank you for reaching out and sharing your concern. We understand how upsetting this situation can be, and we want to help. However, the ID you provided appears to be incorrect or incomplete.

To assist you properly, we kindly ask you to contact our official support team through the Olymptrade website or app. Please provide the full and correct account details there so our specialists can investigate your case thoroughly and work toward a fair resolution.

We truly appreciate your patience and are committed to helping you.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

right trading

I always thought I knew what I was doing when it comes to my charts and usage of tools till I started with this platform and I would say it’s been a game changer.

4 March 2025
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Reply from Olymptrade

Hello Alok Niyogi,

Thank you for sharing your experience! We're thrilled to hear that Olymptrade has made such a positive impact on your trading journey. It's great when the right tools and platform can elevate your strategy and offer new perspectives—glad to know we’ve been part of that transformation for you.

If you ever want to explore more features or need any help, our team is here for you 24/7.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars
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Reply from Olymptrade

Hello Yash Pyare,

Thank you for your kind words! We're glad to hear that your experience with Olymptrade has been great and that you recognize the trust we've worked hard to build over time. Reliability and a strong reputation are values we take seriously, and it's encouraging to know they resonate with you.

If you ever have questions or need assistance, we’re here for you 24/7. Wishing you continued success on your trading journey!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars
Olymptrade logo

Reply from Olymptrade

Hello Damar Gunawan,

Thank you so much for your kind words! We’re thrilled to hear that our customer service has made your trading experience smoother and more comfortable. Being available and responsive is part of our commitment to supporting traders at every step, and it’s wonderful to know you’ve felt that support.

If you ever need anything, don’t hesitate to reach out. We’re here for you 24/7.

Best regards, the Olymptrade team.

Rated 4 out of 5 stars

Various methods available

I like the variety of payment method available that makes it easy for me to make deposits and withdrawals with no issue whatsoever

12 March 2025
Olymptrade logo

Reply from Olymptrade

Hello Raj Ramesh,

Thank you for your kind words! We’re glad to know that the variety of payment methods on Olymptrade has made your deposit and withdrawal process smooth and convenient. Ensuring flexibility and ease for our traders is something we prioritize.

If you ever have any questions or need help, our support team is available 24/7.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Good XP

Tried it today, pretty easy for a newbie like me. Not bad at all, cool features.

11 March 2025
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Reply from Olymptrade

Hello Umar,

Thank you for your feedback! We’re glad to hear that you found Olymptrade easy to use as a newbie. Our platform is designed to be user-friendly while offering powerful features to enhance your trading experience. If you ever need any guidance, feel free to explore our educational resources or reach out to our support team. Happy trading!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

Easy Information

When I dout I turn to the “Help” explanation in app. It covers my needs.

9 March 2025
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Reply from Olymptrade

Hello Kiran,

Thank you for your feedback! We're glad to hear that the Help section in the app provides the explanations you need. Having quick and clear guidance is essential for a smooth trading experience. If you ever need further assistance, feel free to reach out to our support team. Happy trading!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Here's a rewritten versionScam Alert: Olymp Trade Blocked My Account with ₹650,000 Balance of your…

Here's a rewritten version of your review, within Trustpilot's guidelines:

*Scam Alert: Olymp Trade Blocked My Account with ₹650,000 Balance*

I'm warning everyone to stay away from Olymp Trade. My account has been blocked for over 20 days, despite providing all necessary documents, including bank confirmation emails and statements.

They're withholding my ₹650,000 balance, and I suspect scam activity. I've reached out to their support and supervisor departments, but they're unresponsive.

Olymp Trade's actions are unacceptable, and I'm taking my complaint to the next level by escalating it to the PM cell and Tamil Nadu governor cell.

8 March 2025
Unprompted review
Olymptrade logo

Reply from Olymptrade

Hello SOBANBABU,

We understand your frustration, and we sincerely apologize for the inconvenience. Account security and compliance are essential to us, and we assure you that we do not withhold funds without valid reasons. If your account has been blocked, it may be due to security checks or verification procedures.

To assist you further, please provide your Olymptrade account ID, and we will escalate your case to our support team for urgent review. we will try our best to resolve your issue as soon as possible.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars
Olymptrade logo

Reply from Olymptrade

Hello Kunal,

Thank you for your feedback! We're happy to hear that you enjoyed the demo trading experience and found the platform easy to use. The transition to a real account should feel just as smooth, as the trading conditions remain consistent. If you have any questions or need any assistance along the way, feel free to reach out. Wishing you success in your real trades!

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

There are various assets can be traded…

There are various assets can be traded here, normally I trade the forex and metals and it’s cool.

4 March 2025
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Reply from Olymptrade

Hello Eko,

Thank you for your feedback! We're glad to hear that you're enjoying trading Forex and metals on Olymptrade. Our platform offers a wide range of assets to help traders find opportunities that suit their strategies. If you ever have any questions or need assistance, feel free to reach out. Happy trading!

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

scammer! platform

they the application logo because you are fraudsters scammer! platform

3 March 2025
Unprompted review
Olymptrade logo

Reply from Olymptrade

Hello EGQ6,

If you have any specific concerns or issues, we encourage you to reach out to our support team through the official channels. We are here to help and ensure you have a smooth trading experience.

Best regards, the Olymptrade team.

Rated 5 out of 5 stars

I wasn’t so sure it was a trusted…

I wasn’t so sure it was a trusted platform but after doing thorough research I found out that they are regulated and I can trust them, so that’s good.

2 March 2025
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Reply from Olymptrade

Hello Salvador,

Thank you for sharing your thoughts! Transparency and security are our top priorities, and we’re always here to support you in your trading journey. If you ever have any questions, feel free to reach out. Happy trading!

Best regards, the Olymptrade team.

Rated 4 out of 5 stars

Payment/withdrawal verification stuck

Hello Olymptrade, I'm a first time user so I'm stuck at verifying withdrawing methods. I already provide a receipt/statement asked in the app. But it keeps rejecting? may i know is it because of the currency shown is different?

Your reply would be very helpful :)

26 February 2025
Unprompted review
Olymptrade logo

Reply from Olymptrade

Hello Rudeen,

Thank you for reaching out! We understand how important it is to complete the verification process smoothly. If your document is being rejected, it could be due to currency differences or specific verification requirements. To assist you further, please contact our support team through the official channels so they can review your case and provide a clear solution.

We appreciate your patience and are here to help you complete the process successfully. Let us know if you need any further assistance! :)

Best regards, the Olymptrade team.

Rated 1 out of 5 stars

Today,Olymptrade has blocked my account…

Today,Olymptrade has blocked my account without prior notice and reason which is so phatetic while I am trading consistently and having balance in my live trading account as well.I have withdrawal issues also pending.dated 21-10-2024..In statement withdrawal processed but not received in my bank account till now..I'm very disappointed with these act of non professionalism.
Account ID:120572285

24 February 2025
Unprompted review
Olymptrade logo

Reply from Olymptrade

Hello Hassan,

We understand your concern and apologize for any inconvenience caused. Please note that accounts are only blocked if there's a violation of our terms to ensure safe trading practices. Could you please provide your Olymptrade account ID? This will allow us to assist you more effectively and escalate your case for a priority review by our support team.

Best regards, The Olymptrade Team.

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