Calmness Necklace Reviews 193

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product, describing items as useless, cheap-looking, and not as advertised. Customers frequently reported issues with the quality of the products, noting poor craftsmanship, damaged items upon arrival, and coatings wearing off quickly. The return policy was a major source of frustration, with many struggling to return items, especially due to the requirement of shipping them back to China at their own expense. This often made the return cost more than the item itself. Additionally, consumers felt the prices were too high for the quality received, and obtaining a refund was a difficult and drawn-out process.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing significant disappointment. Many consumers report... See more

Quality

Clients share negative opinions on quality, with many expressing disappointment that the products,... See more

Return policy

Customers experienced significant frustration with the return policy. Many reviewers reported that the... See more

Price

Reviewers express strong dissatisfaction with the price, consistently stating that the product is not worth... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report difficulties... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bangles are useless!! Bangles cannot be adjusted as Olux professes they fit one size and that is large and only large trying to get help to reach out to return is horrendous and quite honestly dow... See more

Rated 1 out of 5 stars

As others, even one star is too much. Another lady reported receiving an empty box and the same has happened to me, so heaven knows what their manufacturing processes are like if they’re shipping empt... See more

Rated 1 out of 5 stars

Cheap. The ring is certainly not worth £30 that I paid in the Black Friday deal. Would be even more disappointed if I had paid full price. At most it’s worth a tenner. Cheap looking and ligh... See more

Rated 1 out of 5 stars

One star too many. I decided to cancel 5 mins after placing the order and emailed straight away. I eventually received a reply to say the order was unable to be cancelled as the team had processed it.... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not what I expected

I received my ring yesterday. It arrived quite fast. I can't comment on it's benefits yet. Ring looks so different to what is advertised. I must say I am not a fan of sharp edges and it looks quite cheap. 2 out of 4 magnets were fully covered in excess glue. I emailed my complaint to Olux today so lets see how it goes. Wish me good luck!

26 June 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!!!

An empty envelope arrived with no ring inside. The envelope had not even been sealed so it’s either fallen out in transit or it wasn’t even packed in the first place. I have messaged and emailed dozens of times with photos, with no positive outcome. Issue on going.
STAY AWAY FROM THIS COMPANY!!! Absolutely awful. No ring, no money!

18 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE EVER

DO NOT ORDER FROM HERE EVER. IVE SENT MY RING BACK AS EVEN WITH ADJUSTING IT DOESNT FIT. ITS ALSO INCREDIBLY CHEAP QUALITY. IVE SENT IT BACK TRACKED AND OVER A MONTH LATER STILL WAITING FOR MY REFUND.

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting customer service!!

Don’t buy from this (olux) company. I bought this ring and one of the magnets fell. I’ve emailed them about 7 times and they are completely ignoring my messages. I paid nearly £62 all in for this and they are not responding. Absolutely ridiculous service

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Awfu customer service and communication

I emailed immediately after ordering to cancel my order and they got back to me days later saying they ‘received the request too late’ which just isn’t true at all. the email communication is awful i must have sent 3 in a row by now with no reply.

15 June 2025
Unprompted review
Rated 2 out of 5 stars

Very disappointed

Very disappointed, upon receiving the ring it is notably too large and falls off. I contacted customer service and you are told a response will come in 3 days - well guess what it hasn't and I'm still waiting. Extremely poor brand experience and disappointing!

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Ordered the ring, arrived with a scratch on it. As stated on their website if faulty they will cover the postage, I've had no response from them other then them sending me the returns address. I wouldnt mind but the return is to china.Absolutely shocking customer service. Also the ring is very bulky.

28 May 2025
Unprompted review
Rated 1 out of 5 stars

I don't get it

I don't get it. i got the ring but how do you track anything? like my sleep. It comes with a little card, you scan the bar code and all that does it tell you how it fit the ring to your finger. That's it. What a waste of money!!

9 June 2025
Unprompted review
Rated 1 out of 5 stars

I believe its a scam as even after…

I believe its a scam as even after placing order(#1081611) the product never arrived and there is no response from customer service. I believe as a company rely on online market space this behaviour is extremely irresponsible but good if you are a scam team

9 June 2025
Unprompted review
Rated 3 out of 5 stars

I took my time to compare these types…

I took my time to compare these types of rings and settled on OLUX. I paid extra for 2-5 day delivery but it took 8 days to arrive. The ring itself looks a bit cheap compared to the marketing images. It also comes up quite small, even with the fact it’s an open ring. I’ve not worn it long enough to see any benefits yet but will persevere. While it claims to do wonderful things, I’m hoping that it will improve my sleep, so we’ll see. I’ve paid £45 but have seen similar rings for less than half.

8 June 2025
Unprompted review
Rated 1 out of 5 stars

My advice: DO NOT BUY

My advice: DO NOT BUY?

Quality cheap metal made to look expensive.
Does not fit. It keeps slipping off, although it states one size fits all ... how is that possible ?
I've tried to tighten it, but no luck.
I got in touch with Olux and I was asked to return to China at my expense. I was considering this but now I've opted to keep ring as i dont believe I will get a refund and no doubt it will cost me abit to return recorded delivery to China.

Why keep ring and not return?
When I received the ring inside was a QR and message saying "Welcome to a better version of you! Scan this to begin your experience with us" I assumed this was an app that would keep a record of sleep etc. As I scanned it, it asks you to activate it and for it to confirm identification it asks for bank card details but no money is taken. I foolishly did this not thinking of the consquences. I checked my account there was a transcation for £0.00. I assumed this was safe. When I got onto app it was useless some dodgy game app no record of personal information. Thought what a waste of time and thought nothing more until a few days later. My bank asks me if I had made a transaction for £39.99 to the same company as the app. To which I replied no thankfully my bank had declined the transaction and then cancelled my card as it had been compromised. I dread to think what could have happened had my bank not declined it as previous transaction of £0.00 had gone through.

I would be interested to know if other people have experienced this too. I got in touch with Olux complete denial even though its the same QR code they enclose in the box.

So for this reason I am now stuck with this ring.

I am not one to give reviews but I felt I needed to advise on this occasion.

7 June 2025
Unprompted review
Rated 1 out of 5 stars

Olux product quality

If I’m honest I’m really disappointed in the ring and the response from Olux. My black ring discoloured within a month of arriving and olux refused to either replace or refund. They cited quote “ Please note that wear on the coating or magnets is influenced by factors like skin acidity and is considered normal.” utter nonsense. I’m sure there are alternatives out there with more accommodating customer service.

5 June 2025
Unprompted review
Rated 3 out of 5 stars

It’s fine

Unlike lots of the negative reviews, I can honestly say that my experience has been fine.
Delivery - good.
Quality - good.
The only negative is the dodgey advertising in which they have taken a clip of Jennifer Anniston where she was talking about the Oura ring and they have pretended she’s talking about the Olux!

30 May 2025
Unprompted review
Rated 2 out of 5 stars

Can’t recommend unfortunately

Can’t recommend unfortunately. Ring was not at all as photographed and was not comfortable. Despite being delivered from a UK address, all returns are to China. Cost me £12 to return and then had to chase my £35 refund, which I did eventually receive.

29 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look