They return your requests immediately
I received a sweater that was too big and they immediately agreed to replace with smaller size
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I received a sweater that was too big and they immediately agreed to replace with smaller size
I ordered a sweater and paid for shipping. S5/26ater was cute but too small. Emailed them and they said I didn't need to return it, just pay $14.99 for shipping and they would send a medium.
NO communication. Pd the shipping 5/26, emailed them on 6/10, where's my sweater? We'll get right on it. 6/30, emailed again, said I would dispute the charge is I didn't hear from them. Heard nothing.
I got a credit from PayPal 7/3 and today I hear from them that they can't ship my sweater since I disputed the charge. DON'T DEAL WITH THESE PEOPLE!
DO NOT order anything from this company, should be zero stars. I received three tops, all soaked in water inside their bags, smelly and disgusting. I have been battling with them for weeks, back and forth, to get my money back. They keep coming back with emails to give me a fraction of what I paid and to keep the items.
I am trying to return an order and there is no good communication, i order 2 set and the send 2 identical a total of 3. They want to give a refund of $16.00, and to keep the items, well they run small and they don’t fit. Never again I buy from them.
I love the dress but I don’t remember ordering 2. I would like to return one of them and probably look at ordering another different. If you would give me the credit I would be happy to return the one I haven’t even opened. Thank you Vona Vee
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