Olotels.com Reviews 

1,177
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

4th of february booked hotel in Thailand, Karon. 10% payed as requested. rest should be payed 15th. Nothing is charged, support doesnt answer emails. I am really lost with this situation. olotels, p... See more

Company replied

Rated 5 out of 5 stars

Not only did Ototels find a cheap rate at Bally's Atlantic City, the reserved room was marked Luxury. While Checking in, the reservation included a code the front desk never saw before. While she spok... See more

Rated 3 out of 5 stars

We booked and paid for the Thistle hotel last November in Glasgow for the forthcoming commonwealth Games. Months later Olotels contacted us to say the Hotel had reneged on the booking. Naturally as... See more

Company replied

Rated 5 out of 5 stars

I'd never used Olotels.com before mainly using LateRooms for years - had tried other sites but always ended up using LateRooms This is the first time I have been tempted elsewhere - found hotel wher... See more

Company details

  1. Hotel
  2. Travel Agency

Information provided by various external sources

Large selection of hotels worldwide. Accommodation directory with negociated prices


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,177)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good and efficient

i used the allotel to book in a very little and confortable hotel in rome,i was very satisfied of the rapid and efficient service of allotel

17 October 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

I have used this site several times and have nothing but good things to say. I have always found their prices to be the best and in most cases even cheaper than booking directly with the hotel.

16 October 2013
Unprompted review
Rated 5 out of 5 stars

Perfect hotel for a break

When we talked about taking a break in Oslo it was not difficult to choose a hotel. I have been here several times before and always have had a good experience with the hotel and the service. It was first time for my husband and he told me at the airport it will not be the last time. We got a room at 19th floor with a wiev of the city. It was fantastic in the morning and at night With all the lights on. The room was vey clean and had a good size. The bed was good and luckily there was an extra duvet so we didn't fight for it at night. Breakfast was very good something for everybody.

16 October 2013
Unprompted review
Rated 4 out of 5 stars

not bad

In my opinion the hotel was not bad eben the decorations of the room looks a little beat old. the main problem appeared because at the moment to book the room in this web side I had the possibility to choose an smoking room when actualy it doesn't exist, and that was one of the main reasons why I choose this hotel it was because of that and since the begining of 2013 all of the hotels of andorra are forbidden. other ways, it's has been an excelent experience and let me advice everyone book half board because the restaurant food/service it's excelent!!!!

15 October 2013
Unprompted review
Rated 1 out of 5 stars

Not happy with the booking

Has I booked the hotel through Olotels.com for a twin room at Holiday inn express on Saturday for the night in Nottingham. On arriving there to check in we weren't even booked in on their system, after waiting 20 minutes the receptionist could only offer us a room with a double bed and a sofa bed . Me and my daughter were NOT happy at all.

14 October 2013
Unprompted review
Olotels.com logo

Reply from Olotels.com

Dear Martin,

Thank you for using Olotels.com!

Following our last conversation and by mutual agreement, we consider your case closed.

For any other information, please feel free to contact us by e-mail or by phone.

Best regards,

Olotels.com Team

Rated 5 out of 5 stars

Happy Customer

What a wonderful service, I could,nt believe how easy it was to book the Hotel of my choice and the price was great, thank you,
Regards Edel McMullan

14 October 2013
Unprompted review
Rated 5 out of 5 stars

Great experience!

Got the best deal on my selected Hotel using Oltels.com. I would recommend using Oltels.com to anyone wanting to make hotel, or motel resevations.

14 October 2013
Unprompted review
Rated 1 out of 5 stars

No proper information

The information dissemination was a mess. For instance it was not mentioned that there would be some additional payment for credit card use. Moreover, as the room was below standard, it would be questionable how Olotel could provide the information that the Hotel is a 4 star hotel if it fulfills the criteria of a 2 star Hotel.

11 October 2013
Unprompted review
Olotels.com logo

Reply from Olotels.com

Dear Stefan,

Thank you for your comments!

We would like to investigate this further. Please note that one of our agents will contact you shortly in order to learn more about the inconvenience you encountered during the booking process.

We remain on your service

Best regards,


Olotels.com team

Rated 4 out of 5 stars

Best price for my preferred hotel.

Olotel gave me a great price for a highly recommended hotel? The ordering process was quick and painless. The only slight hiccup [caused by the hotel and not Olotel] was that only one room could be booked at a time. When we then tried to book a second identical room, the price was higher.

10 October 2013
Unprompted review
Rated 5 out of 5 stars

Perfect!

I knew the hotel, Olotels had the best price... when I couldn't had the the journey for bad disease Olotels had a fast service to risolve the problem with minimal economic damege..

10 October 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look