Ollix Reviews 

From what I can tell, the shipping label was printed the day after I paid for my purchase, but that’s it. No word, no delivery, nothing since then. I sent a message to the company today advising of the situation, and I am presuming that by some time on Monday, I will be contacted by Ollix and receive an an explanation, an apology, and in a few days, the order.

This almost certainly just an oversight, and mistakes happen. If the situation rolls out as I anticipate, there will be no hard feelings at all and I will absolutely be willing to buy from Ollix again.

I suspect we’ll have a meeting of the minds, and that all’s well that ends well.

Update, November 2, 2026

After at least one or three more inquiries which never garnered a response, I finally received this (I am including my message to demonstrate that I have not taken an unkind tone in spite of the miserable customer service notwithstanding the following):

JOHN M PRINCE

Hi, any idea when my order might be sent to me?

Ollix

Hi John,

Thank you so much for reaching out, and for ordering with Ollix! It truly means a lot to us

I went ahead and checked on your order #1601 right away, and I'm happy to share that it shipped on October 11, the very same day you placed it! It was sent with our free shipping option, which has an estimated delivery time of 5 to 8 business days. Unfortunately, that option doesn't include tracking, (I know, I wish tracking was included with that option too!).

Based on the timeline, though, your package should be arriving within the next day or so, and I really hope you love your samples!

I sincerely apologize that I can't give you a more exact update. I'm still quite new here and learning something every day, so I'm extremely grateful for your patience. Please don't hesitate to reach out if there's anything else at all I can help with. It would be my honor!

Warmest regards,

Gracie Richardson
Junior Customer Experience Specialist (Trainee)

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As you can see, this response was appropriate. However, no product was ever received, nor any word from Ollix even after I attempted to contact them via Instagram. They have my $17, but because I am a stubborn man, I am not giving up.

This has been my experience, and I can’t speak for anyone else because your mileage may vary.

11/4/26 - review needs updating, as my order was delivered this morning. Accordingly, the 1 star review is being upgraded. Grateful it worked out, and Ollix did its part.

Repeat customer, love this store. Great cologne Great Quality Great price

Amazon came very quickly and free shipping with very cheap fair prices

I waited 3 weeks, but never received my order. I emailed twice, but did not receive a response. I will not buy from Ollix again and do not recommend.

Fast delivery and authentic fragrance sample. Thanks!

Never received order

One of the best companies to order fragrance samples, wide variety and fast free shipping. Will order again soon.

Never got the item No response from them

Quick and accurate service and shipment. I received my product in a timely manner.

Paid extra for premium shipping and to get still haven’t delivered / sent the item one full week later

They put the wrong postage on the package. I had to go to the post office and pay MORE in additional postage than the cost of the purchase. I wrote to customer service and never heard back. Will never use them again. Do not trust. Do not use. More trouble than it is worth.

Fast shipping. The bottles were packed with care and the scents them self's are authentic. Highly recommended.

Was sussed out because saw nothing on reddit about this one, but just ordered and it’s legit. Great service + complimentary sample.

Can't recognize the product. NO NAME. Looks like a knock off/bootleg product

Scam site. Ordered. Never received the sample I purchased. Pretty convenient to "not offer tracking" on certain orders. No way to verify anything. Was told to "check my local post office" and say what with no tracking number?

We never received it.

I ordered on Jan 11 got it on the 17th. Nicely packaged, no leaks. Scent smells absolutely f*ckin great. My girl, loved it. Thank You! Will shop again.