Ollie was super helpful when purchasing my new car, he was really patient and went through everything with me. Would 100% recommend to anyone! Lovely man, amazing customer service
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a great company. Ollie and Owain were so genuine and helpful. I really strongly recommend Ollie Anderson Car Sales . I think their pricing is realistic and nothing is too much trouble. They are... See more
I purchased my Kia from Ollie Anderson today, and I couldn’t be happier with how smooth and easy the whole process was. I absolutely hate anything to do with buying cars because I have no idea... See more
Ollie was polite and helpful throughout our transaction even though we gave him grief when we decided to buy a completely different car on completely different terms! No doubt he was not best amused... See more
Company details
Written by the company
Independent used car dealer based in Clyro just outside of Hay on Wye. Handpicked stock to suit all customers and budgets.
Contact info
Old Forge Garage, HR3 5QT, Llanigon, United Kingdom
- 01497701030
- info@ollieandersoncarsales.co.uk
- ollieandersoncarsales.co.uk
4.7
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable!
Ollie helped me pick out a car for myself and my son who is a new driver, he knew exactly which cars would be on the lowest insurance group and my son had a great quote based on this.
2 May 2023
Unprompted review
Don't trust this guy
I bought a vehicle off Ollie six months ago, he said it had a full service and was 100% solid. I have since had to spend £1000 on fixing it. Don't trust this guy, he will lie to you
In response to your reply:
1. You didn't give me warranty on the van
2. Trying to make me seem less credible by insinuating I haven't looked after my van, due to a bump on the side (that wasn't my doing) and therefore the mechanical work I've had done is somehow my fault - seems abit manipulative and sneaky...
3. The van drove the same from moment I bought it until the moment I had a service (which is where the faults were picked up - there was more than just the drive shaft), I'm not a mechanic nor do I have much experience in owning vehicles so my knowledge of how vehicles should drive is low, this is why it wasn't taken into shop sooner, and as I said - I took it in for a service, as good house keeping, not because I knew anything was wrong with it - nor had any indications anything had changed in driving / functioning of the van
4. Correct, you did show me paperwork of the service history, I do however find it curious that you don't have the vehicles you sell looked over at the garage where you rent a space to sell from - a very well regarded garage, with a good reputation.
It came clear soon after I bought the van that the hazard lights didnt work, was shaking on acceleration and back door lock mechanism jammed and not lockable - which when I messaged you about, you said 'have you tried the spare key'
The reason I didn't follow up with you as you have rightly pointed out is due to lack of trust - surely if you had the vehicle serviced at a trusted place then these issues along with the others that got flagged on service would have been picked up, which left me feeling that if you agreed to get it fixed, you would return to the same place that missed these things originally. So I thought what's the point ?
Fair enough, I didn't give you a second chance but I felt I'd rather sort it out with the garage I know and trust.
15 May 2023
Unprompted review
Reply from Ollie Anderson Car Sales
Hi Rhi
Speaking to the garage it looks as though you have had a driveshaft begin to fail on you, there was no indication at the point of sale or on the MOT that was carried out prior that this was an issue. You purchased the van in October of 2022 and I believe you have covered a fair distance since then, its not something we noted any indication of failure from at the point of sale. It must be mentioned that when a drive shaft begins to fail that there will be a considerable change to the way the van drives, at this point you should of contacted any of us here at the garage so we could help you out
We have had no communication from yourself since you purchased the vehicle to indicate any issues you may be having with the van. The van has actually been looked after by the garage we share a site with, which I find strange that you hadn't called in to explain any issues you were having as I would of been happy to advise further on the best options for you and been able to help
I can inform you that the van does in fact have a full service history as I have personally known the van for the last 4-5 years and explained its prior life to you when you purchased the van. (Tyre delivery van) I gave you evidence of all its servicing at point of purchase as well
I do recall seeing the van here on site for above mentioned repairs of which I had also noted that the van has sustained some substantial damage on the one side loading door and rear quarter. As I advised at the point of sale that with this van and all other vehicles, they will take you as far as you wish to go so long as you look after them.
I don't feel that your review of us is very fair as I said to you from the very beginning if you have any issues please get in touch, and I do still stand by this despite your warranty period being well expired.
Despite the above mentioned, if you would like to get in touch to discuss the issues you've had and the bill you have had for repairs please feel free to do so on the same number as you've always had
Kind regards
Ollie
Excellent
Ollie was a very polite, informative and young man who helped me through the whole experience and made sure it was the right car for me. MOT and service was provided along with a fair price for my part exchange!
11 February 2023
Unprompted review
Great seller
Great seller. I found him by chance and got a stop gap car. Suck a lovely helpful guy
1 December 2022
Unprompted review
Reply from Ollie Anderson Car Sales
Thanks Alexis! Much appreciated :)
😆 happy happy happy
I bought a car this week off ollie and couldn't of asked for anyone more helpful,.reliable and polite. I've never had someone more dedicated to insure that you are happy and goes out of his way. Thank you so much ollie I Will definitely recommend you.
17 August 2022
Unprompted review
Absolutely wonderful service
Absolutely wonderful service! couldn’t have asked for more help getting my daughters first car! Thankyou Ollie x
9 August 2022
Unprompted review
Reply from Ollie Anderson Car Sales
Thank you Charles!
Quick
Quick, easy and efficient. Got me sorted with my new car within 24hrs of contact, too bloke and excellent service!
8 August 2022
Unprompted review
Reply from Ollie Anderson Car Sales
No probs Aaron, you know where to find me :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.