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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the beautiful fabrics, sharp construction, and overall craftsmanship. Many people commend the outstanding customer service, noting the helpfulness, responsiveness, and professionalism of the staff who assist throughout the entire process, from measurement to delivery. The fit of the garments is frequently mentioned as perfect, often exceeding expectations and eliminating the need for further tailoring. However, some customers experienced issues with order tracking, needing to send multiple emails to check the status of their purchases. A few people also reported receiving items that did not fit correctly on the first attempt, leading to exchanges or disappointment.

What people talk about most

Product

Customers consistently express satisfaction with the product, highlighting the amazing and high-quality... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Customers frequently praise... See more

Staff

Consumers consistently find staff to be positive, helpful, and professional. Many reviewers praise specific... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent and... See more

Order

Users describe ambiguous interactions with order. Many customers report great experiences, praising the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just received my first (of, hopefully, several) suits from Oliver Wicks. I can't say enough good things about the tailoring, suit and lining fabric, attention to detail, available options, pricing,... See more

Rated 5 out of 5 stars

I am a long-time customer of Oliver Wicks, and I highly recommend them to anyone in need of suits or sport coats. They offer high quality, made-to-measure garments for only slightly higher cost than o... See more

Rated 5 out of 5 stars

I have bought several items from the Oliver Wicks site (shirts, chinos, shoes, ties, scarves) and I have always been satisfied with the quality of their products, which is top-notch. I also have to co... See more

Rated 5 out of 5 stars

I ordered a suit for my son’s wedding. I was a little nervous at first about ordering a suit online but the whole process was smooth and easy, with helpful support staff. The suit looks great, with a... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Custom Tailor
  5. Men's Tailor

Information provided by various external sources

Better menswear, proudly made in Europe. Custom tailored from the finest fabrics by the traditional mills of Italy. Free worldwide shipping & returns. Order online at www.oliverwicks.com.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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1-star

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Rated 5 out of 5 stars

Great Service and Product

Kudos to Oliver Wicks on my experience on ordering and receiving a sport coat. I am a first-time customer and couldn't be more pleased. I submitted the order on a Saturday night and Sunday morning received an email from Carissa asking me to double check a couple measurements. The measurements were confirmed, and the coat went into production on Monday. Shortly thereafter Carissa notified me that the quality team found a small snag on a sleeve the coat was being returned to production. A week later I had the shipping notice from DHL(on Friday) and I received the coat on Monday a day earlier than promised. The coat fits very well, the communication was great, and I will order more products.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Quality & Service

I don't often review but I absolutely needed to for Oliver Wicks. The suit arrived super quick (way ahead of schedule) in perfect condition. Fabric quality is top-notch, fit was tailored exactly how I measured. Also, the best customer service experience I've had in a long time. Coralis reached out immediately after I ordered with details and schedule, I was able to correspond with them through the whole thing and they were super responsive to any questions. I will definitely be ordering most if not all of my formal wardrobe through Oliver Wicks in the future.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Oliver wicks is the best

Oliver Wicks has the best suits and customer support of any company on the market hands down. They helped me through the entire process and it is the best fitting suit. They took my measurements and it fit straight out of the box.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Easy and Classy

My suit received several positive remarks at my daughter's wedding. The ordering process was straight forward and easy (except for the measuring part which was a bit eye opening). Nevertheless, I am very happy with my classy, highest quality suit and my daughter was too! Thank you!

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent suits

Excellent suits. I ordered two. The first suit was only slightly off, a little too long in the sleeves and pants. Even with those, it was one of the best fitting suits I have owned. With the credit for alterations, it was not a big deal at all. I sent them the corrections and the second suit came quickly and perfectly. Fabric is excellent, it feels very luxurious at a reasonable price. Shipping and ordering was easy and I appreciated the expertise that they showed in selecting custom suits. Overall, two great looking suits with little hassle and high satisfaction.

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased with Oliver Wicks

I received a beautiful well fitting custom made suit for a very reasonable price. Lots of customer support through fitting and shipping. Shipping to the USA was remarkably fast.

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Great place to buy your suits

Extraordinary quality and super customer service, they take you by the hand and support you with every step of the order. Will definitively order again.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality. The customer service was superb. A few changes were needed for my first suit, I was given instruction and it was done to my full satisfaction. Great experience.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Perfect! - Quality, Size, Customer Care

I am alway hesitant to write these reviews because of my concern about consistency, but I am now on my 3rd from Oliver Wicks. The sizing is perfect. The fabric and overall suit quality is definitely "as advertised". The customer care and quick response times on emails from Carissa is amazing! Since Oliver Wicks has been the best online company I have ever worked with, I only wish they had a little more fabric variety and clothing types available so I could quit shopping elsewhere :)

2 September 2022
Unprompted review
Rated 5 out of 5 stars

This is my second suit from Oliver…

This is my second suit from Oliver wicks and I was able to dial in my measurements perfectly this time. The suit fits great and customer service is hands-down the best!
My only critique ,which is more of a request, would be to keep adding options for suit modifications. Add in hand stitch pin holes and curtain waists and I’ll buy all my
SuRead more about review stating Perfect ! Love itits here . All and all always a pleasure dealing with oliverwicks

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Andreya helped me through the process…

Andreya helped me through the process of ordering my suit, she was extremely helpful the throughout the entire process. When I received the suit I was blown away with the quality, it is my favorite and now best suit I own. I’m so happy I went with Oliver Wicks and Andreya had me feeling confident with my decision right from the get go! Thanks again Oliver wicks team!

14 July 2022
Unprompted review
Rated 5 out of 5 stars

Father of the Bride Suit

I have used Oliver Wicks twice in preparation for my daughter’s upcoming wedding. I went through the sizing process and although it was online, I did receive several correspondence to ensure everything lined up. First suit came out great but needed a few adjustments. I contacted Coralis who has worked with me from day one. I was told how to go about working with my local tailor and the process was as seamless as can be. They also used the adjustments from the tailor to update my profile. Time for THE suit! I ordered a beautiful gray/charcoal checkered suit with red and light blue accents. Amazing! Once again, Coralis is on the ball! The suit came out fitting like a glove. The quality of material, workmanship and level of service is like none other that I have experienced.

13 July 2022
Unprompted review
Rated 5 out of 5 stars

Go with Oliver Wicks!

Oliver Wicks was wonderful to use! The customer service was second-to-none. They were extremely helpful throughout the whole process, and were very quick with communication. The quality of my suit is top-notch. I highly recommend!

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Finding the perfect fit for a summer wedding

My suit arrived right when they promised it would and the quality and fit from my measurements were perfect! Carissa did a great job validating with my fitting as I have an unusual size, long torso, short legs and short arms. It has always been hard for me to find the right fit in any jacket, shirt or pants for matter of fact.

I will definitely use Oliver Wicks again.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

The best fitting suits for the money.

I have purchased two suits from O-W and the fit and finish and style is amazing. Whenever I wear the suits I always get positive comments and people ask where did I buy the suit. I'm not really a clothes horse ,but, it is nice when one gets such glowing comments. One can't go wrong with Oliver-Wicks. In addition it's almost fun measuring yourself and standing in front of the camera

5 July 2022
Unprompted review

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