Oliver's Travels Reviews 3,385

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and efficiency, making the booking process smooth and easy. Many people appreciate the personalized approach and the staff's knowledge in finding suitable locations and accommodations. Reviewers frequently highlight the excellent service, noting quick response times and a seamless overall experience when arranging their holidays. The company is often commended for its ability to secure bookings quickly and provide timely pre-arrival details. However, some customers reported dissatisfaction with sanitation issues at properties and the company's response to these problems.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as easy, smooth, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Holidays

Consumers find holidays to be positive, often describing them as gorgeous and relaxing. Many reviewers... See more

Location

Customers had positive experiences with location. Many reviewers praised the assistance received in finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more

Company replied

Rated 5 out of 5 stars

Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more

Company replied

Rated 5 out of 5 stars

I understand to choose the holiday house (not a small amount of money) is much about personal taste, but Jacqueline helped me explore some options and gave her advice for different options, very profe... See more

Company replied

Rated 5 out of 5 stars

Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more

Company replied


Company details

  1. Vacation Rental

Written by the company

Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very helpful and efficient with booking

13 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Lindsey,

Thank you for your feedback! We’re delighted to hear that the booking process was helpful and efficient.
We hope you have a fantastic holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Samanta owned my booking with Oliver’s…

Samanta owned my booking with Oliver’s Travels! We were very specific with dates being a large family group of 16 but the experience was sublime when I was expecting chaos! Thank you for your help and professionalism Samanta!

13 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Nick,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Samanta handled your booking so smoothly,
especially with the complexities of a large family group.
We hope you have a fantastic holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Alison was spot on

Alison was spot on - followed up and made sure the booking was properly completed - please thank her

26 January 2026
Unprompted review
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Reply from Oliver's Travels

Hi Nick,

Thank you for your kind feedback! We’re delighted to hear that Alison followed up so carefully and ensured everything was completed properly. We’ll be sure to pass on your thanks to her.
We hope you have a wonderful holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great Customer Service

Made a booking for the summer and Chiara was super helpful and fast answering my queries. Will definitely be booking with them again

1 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Andrew,

Thank you for your lovely feedback! We’re delighted to hear that Chiara was so helpful and quick to respond to your queries.
We really appreciate your trust and look forward to helping you book again in the future.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Help with advance holiday booking for significant event

I'd been looking to book a particular house for a particular birthday event for over a year. Oliver's Travels alerted me as soon as booking opened so that I could secure the days. They were very helpful and efficient.

6 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Antony,

Thank you for your kind feedback! We’re delighted to hear that our team was able to alert you as soon as bookings opened and help you secure the perfect house for such a special birthday celebration. We’re glad the process was helpful and efficient, and we hope the event is truly memorable!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Spending our VIP reward was very easy…

Spending our VIP reward was very easy and the team, especially veronica were very helpful.

9 February 2026
Unprompted review
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Reply from Oliver's Travels

​Hi Rob,

Thank you for your kind feedback! We’re delighted to hear that using your VIP credit was easy and that Veronica and the team were so helpful. We hope you have a wonderful holiday and look forward to helping you again!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Easy and hassle free experience so far

Website was very easy to navigate with a great search function and really informative. Booking procedure was very straight forward. Communication from Samanta was great and saw our online booking to confirmation quickly and efficiently.

1 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

​Hi Clare,

Thank you for your kind feedback! We’re delighted to hear that you found the website easy to navigate and the booking process straightforward. It’s great to know that Samanta provided clear and efficient communication from booking through to confirmation. We hope you have a fantastic holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Highly recommended

I contacted Oliver´s Travels regarding that we were looking for a location to one of our TV-productions. Evie Carrington answered my email and was very helpful in the research to find a proper location. She answered quickly and was so sweet und understanding for what we were looking for.
Unfortunately, due to our budget limitations, it wasn’t possible this time. But I hope I get the chance to work with her another time! I´ll give her my best reviews.

10 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

​Hi Kristine,

Thank you so much for your kind and thoughtful feedback, Kristine. We’re delighted to hear that Evie was so helpful, responsive, and understanding while assisting with your location search for the production.
We truly appreciate your recommendation and kind words, and we hope to have the opportunity to work with you and your team in the future. Best of luck with your production!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Stress free booking ! thanks Chiara

We just booked a 2wks stay in France in the summer. Chiara was very helpful : got back to us very promptly with answers to our queries. We did not feel pressured to make a decision quickly. So far, the process has been stress free and we are looking forward to our holiday.

4 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Mrs Estelle,

Thank you for your lovely feedback! We’re delighted to hear that Chiara made the booking process stress free and supported you so promptly without any pressure. We hope you have a fantastic two-week stay in France this summer and look forward to helping you along the way!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Booking was done easily and confirmed…

Booking was done easily and confirmed quickly with Samantha with no issues. Very excited about our upcoming holiday.

10 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Claire,

Thank you for your kind feedback! We’re delighted to hear that your booking was easy and quickly confirmed by Samantha. We hope you have a fantastic holiday and are just as excited as you get closer to your trip!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Adelaide was incredible

Adelaide was incredible! I gave her all my parameters and she found the most incredible place that checks all the boxes. She was in constant communication and she really helped with everything every step of the way. This whole process just makes me want to book more trips with Oliver's Travels!

12 December 2025
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Roshni,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Adelaide was able to find the perfect place for you and support you every step of the way.
We’d love to help you plan many more trips with us!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

So helpful, efficient and quick

Samanta got in touch with me on a Sunday with a very friendly and helpful email. I was able to
confirm my booking the same day, which really put my mind at rest and I was then able to tell my family that day and give them a lovely surprise! Thanks so much, Samanta!

8 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Karen,

Thank you for such a lovely review! We’re delighted to hear that Samanta was so helpful and responsive, and that she was able to put your mind at rest so quickly. How wonderful that you could share the good news with your family the same day! We’ll be sure to pass on your thanks to Samanta.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Good website

Good website. Large amount of options.
Easy booking.
Good customer service from Samantha - who confirmed and sorted all details promptly on a Sunday.

8 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi,

Thank you for your kind feedback! We’re glad you found the website easy to use with plenty of options, and that Samantha was able to provide prompt and helpful support—even on a Sunday.
We hope you have a fantastic holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Super service!

Very professional service and prompt reply to booking request.

Easy to book and can’t wait to be at Villa!

3 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Ann,

Thank you for your great feedback! We’re delighted to hear that you found the service professional and the booking process easy. We hope you have a wonderful time at the villa and can’t wait for you to enjoy your stay!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Oliver’s Concierge is so helpful

We used Oliver’s travels in 2023 and are happy to use them again this year. We had an adjustment to make to our rental dates and I was so happy Samanta could work with the owners to accommodate our plans. Thanks again!!! Jeff

6 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Jeff,

Thank you so much for your kind words. We’re delighted to hear you chose to book with us again and that Samanta was able to help adjust your dates to suit your plans.
We truly appreciate your continued trust and wish you another fantastic holiday this year!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Brilliant booking experience

Brilliant booking experience! Henry and Alberto were extremely helpful - thank you! This is the third time we have booked with Oliver’s Travels and each time there has been brilliant communication.

7 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Sarah,

Thank you for your wonderful feedback! We’re thrilled to hear that Henry and Alberto were so helpful and that you’ve enjoyed brilliant communication each time you’ve booked with us.
We truly appreciate your continued trust in us and look forward to helping you plan many more fantastic holidays.

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Efficient booking & friendly service

The ability to put a 48 hr hold on the property made booking very stress free. Samanta was extremely helpful and accommodating and flexible about contacting me at my convenience.

4 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Dear Mrs Price,

Thank you for your lovely feedback! We’re so pleased to hear that the 48-hour hold made the booking process stress-free and that Samanta was helpful, accommodating, and flexible in supporting you.
We hope you have a fantastic holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Good communication

Efficient service so far. Quick to get in touch via email. No issues and good communication.

2 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Allyson,

Thank you for your kind feedback! We’re pleased to hear that our service has been efficient and communication clear so far.
We look forward to continuing to support you and hope you have a great holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Very easy booking procedure

Very easy booking procedure, helped along the way by Alberto.

29 January 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Hi Joanne,

Thank you for your feedback! We’re delighted to hear that the booking process was easy and that Alberto was there to help along the way. We hope you have a wonderful holiday!

Best wishes,
Oliver's Travels

Rated 5 out of 5 stars

Great service

As a previous very satisfied customer, I used Oliver's to help with my hunt for a villa for 2026. Constance was very helpful, getting lots of supplementary info on the properties we were considering - excellent customer service

3 February 2026
Unprompted review
Oliver's Travels logo

Reply from Oliver's Travels

Dear Andrew,

Thank you for your continued support and kind words! We’re delighted to hear that Constance provided such helpful and thorough assistance during your villa search for 2026.
We truly appreciate your trust in us and look forward to helping you plan another wonderful stay.

Best wishes,
Oliver's Travels

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