Your delivery had ruin my vacation. Late! Stated 7 days and it took longer than that. Upon writing this, I have yet get my camera. Thank you very much.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Didn’t work as required. Good service from the vendor though.
Company replied
Great camera and excellent customer service. However camera let down by user app. Older apple devices do not allow you to use app view and edit etc if they are using iOS 11.hopefully Olfi will rectify... See more
Excelent. The only limitation is that the products only seens to be shipped from UK. Unfortunately the case malfunctioned on my 3th dive The camera drowned. ☹
Company replied
Company details
Information provided by various external sources
Capture the unmissable with Olfi® Action Cameras.
Contact info
Olfi, Bryn Y Coed, Crabtree Green, LL13 0YF, Wrexham, United Kingdom
- 01978 884327
- info@olficamera.com
- olficamera.com
Twin Battery Charging Bundle
I contacted Olfi by phone directly with a query which was dealt with the same day. Got a very helpful call-back, and the following day got my 2 battery and twin charger pack. Top service, thanks.
It's worth noting that the Twin battery charging bundle is available in UK stock despite Olfi website showing it available on back-order.
9 August 2023
Unprompted review
Best Action Camera On The Market
1 May 2020
Unprompted review
Prompt delivery
Was delivered on time, well packaged and does exactly what it’s meant to do.
10 March 2020
Unprompted review
Fabulous service and support every time…
Fabulous service and support every time i've ordered Thanks
21 February 2020
Unprompted review
Great product
Great product and equally great customer service from the Olfi team, always friendly and welcoming.
19 February 2020
Unprompted review
Didn’t work as required
Didn’t work as required. Good service from the vendor though.
17 February 2020
Unprompted review
Reply from Olfi
I'm ever so sorry that we failed to provide you with the level of service that we strive to provide to all of our customers. It appears from your review that you received an item which had a fault on it. However, it is very rare to receive such a negative service review. Whilst product issues are rare, we strive to satisfy our customers concerns as quickly and as pain-free as possible by providing clear and timely solutions. I am very sorry if we failed on this occasion.
Very good telephone chat service and…
Very good telephone chat service and the product is excellent as a Motorcycle Dash Cam. Video quality is excellent as is the stabilisation.
14 February 2020
Unprompted review
Great bit of kit does exactly what it…
Great bit of kit does exactly what it says to a high standard without the cost. Customer service is also some of the best I’ve ever witnessed.
14 February 2020
Unprompted review
A Great Team for a Great Camera
A good and friendly team offering fast delivery on orders and excellent customer service.
As a former GoPro owner, although I'd read all the reviews and watched the videos about the Olfi One.Five Black, I didn't expect a camera costing half the price of a GoPro to live up to the hype and actually deliver the features advertised - I was wrong!
The Olfi doesn't just deliver, it actually exceeds my needs in an action camera, and the range of mounts are fantastic.
I have no hesitation in giving Olfi a 5 Star rating.
13 February 2020
Unprompted review
very helpful and accommodating
13 February 2020
Unprompted review
A great little actions camera that’s…
A great little actions camera that’s packed full of features, great quality footage at a very competitive price. You won’t be disappointed
7 February 2020
Unprompted review
Quality products and top service!
5 February 2020
Unprompted review
Very slick website and my camera…
Very slick website and my camera arrived the following day - really impressed with the service. They even put in an OLFI pen and balloon, a nice touch.
27 January 2020
Unprompted review
great camera, bad app
The camera quality and the individual settings are amazing, the price is also a great plus. The camera itself would be five stars. I'm only rating a four because of the app. The app is buggy and I couldn't download videos onto my phone and the editing section of the app is dodgy. Also, one of the cases broke immediately when I was meant to be vlogging and recording stuff. But the customer service is great and I would recommend the camera and the company is fantastic.
Hopefully, the app will be improved...
13 January 2020
Unprompted review
Reply from Olfi
Hi Holly, Thanks for your feedback - It's very much appreciated. We are so pleased that you enjoy your camera. With regards to the app, your points are duly noted and will be looked into. The majority of downloading issues with the app is caused by a corrupt file on the memory card, or a card which isn't formatted often. However, i will pass this information onto the developer to review and look into, to see if it can be a bit more helpful when these issues occur. I completely agree that the editing feature of the App needs reviewing. However, in the meantime, i-Movie is a great intuitive editing app for iPhone users, and Inshot for Android is free and good for social media quick edits, or Power Director (In-app purchases available) is perfect for more advanced video layering and editing, and also has wider audio editing features than inShot.
Excellent customer service
I am very happy with the Olfi one.five black action camera that I purchased from this company. I also bought various accessories and unfortunately one of them had a manufacturing defect. As soon as I contacted them about this, they organised a replacement for me. I would definitely recommend Olfi for their excellent, friendly customer service.
8 January 2020
Unprompted review
Bought the camera for my other half and…
Bought the camera for my other half and he loves it! Product was delivered on time and not damaged. Great price too
7 January 2020
Unprompted review
Great product fantastic video used for…
Great product fantastic video used for skiing 2017 and about to take her again to Whistler
6 January 2020
Unprompted review
I would recommend this to anyone…
I would recommend this to anyone compact cheap and the video quality is amazing.
6 January 2020
Unprompted review
Website nice and clear
Website nice and clear, quick and easy to use, detailed information.
Top quality products and kept informed from ordering to dispatch.
6 January 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.