Oldstoneware Reviews 

5
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(5)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Urge caution in purchasing items from this vendor

At best, Old Stoneware in my experience has been an unreliable company, and I will not do business with them again. I never received the item (a bit for a horse) for which I paid $98.98 on 10/29/2025, and in spite of multiple requests for a refund or to deliver the item, I have neither received the item nor my money back as of this posting. I would urge caution in purchasing items from this vendor.
I also did not clearly see on Old Stoneware's website at the time of purchase that Old Stoneware was acting as a clearing house for multiple outside vendors. I first realized that I was not purchasing this item from Old Stoneware when I received payment confirmation from Paypal noting the seller's name in foreign characters.
Details follow:
In good faith, I followed the tracking, and it appeared that the delivery provider "HMG" was moving the package along, gave dates for customs, locations getting closer to my state. When I had not received the package on 11/30/2025, I again checked tracking and HMG noted the package had been delivered to my address on 11/23/25, which it definitely had not. I immediately contacted Old Stoneware on 11/30/25 and asked them to provide the item or a refund, and another entity "Proserveup" replied on their behalf that the tracking service stated it was delivered. I immediately informed them this was an error. "Proserveup" asked me to check with family and neighbors if the package had been taken in, which I did, and I replied to them on 12/4/2025 that it had not been, and again requested a full refund. At that point, "Proserveup" replied that they had contacted "logistics" and would wait for a reply. On 12/16/25 I wrote to "Proserveup" for an immediate refund, and they replied on 12/17/25 that they had given the claim to HMG, that the claim was under review, and that once they were compensated, they would refund my money or resend the item. I responded on 12/17/2025 that this was a poor way to treat a customer, and if I did not have the item or a refund by 12/24/25, I would write a review on this website. They replied and asked me to wait on account of the business of the holiday season.
So the holidays happened, and hearing nothing, I wrote to them 1/9/26, 23 days later and informed them as I had not heard from them, or received the item or a refund, that my post was going up.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, ordered bots which “tracking” on then took over a month to be “delivered”. Never received item, customer support said to check with my neighbors. Nothing delivered, refusing refund. Do not order from site, it’s a scam

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Never received

I ordered a pair of boots. Never got them. Pretty sure dmytrok LLC.com is a scammer that used the name from this site. It was a sponsored link on Google.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

This website offered horse gear and western boots and clothing. I purchased a pair of boots, paid with PayPal. After the purchase< I did not receive a confirmation. Instead I received a notice from PayPal that the seller (Not oldstoneware but an individual's name) had changed the purchase price. I then checked the contact information. All of it was fake. The address was of a Wendy's fast food restaurant, the phone number was of an Edible Arrangement store and every product listed had the same review... for a child's car seat. No way to contact them and no way to cancel an order. Everything was copied and pasted from another website (including trust pilot image). I checked today and it looks like they are in the process of setting up a new scam on this site. They haven't quite deleted everything yet but almost. It now shows Soda Stream! Beware!

8 October 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look