Poor service! My creditcard data was stolen in a french shop and could be used for runescape, since Jagex neglect modern and safe payment capabilities. All my requests have been ignored and the frau... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been a Runescape player since preEOC. Was disappointed when the EOC came around, but when I discovered OSRS, I was filled with the excitement from my Teens. The updates that have been introduced... See more
Don't waste your time. False bans are rampant and unless you are a youtuber or streamer who can kick up a fuss, you won't get unbanned. There isn't even a support system in place for players to reach... See more
Scam company, bans people for minuscule reasons but allows streamers and certain “known” people to bot or real world trade or to flame, account share etc. The management in Jagex are scamming little... See more
Company details
Information provided by various external sources
Play the best MMORPG RuneScape for free. Join the millions of others already exploring the fantasy game world of Gielinor.
Contact info
Cambridge Science Park Road 220, CB4 0WA, Cambridge, United Kingdom
- oldschool.runescape.com
2.1
Poor
31 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great website i love it
23 May 2023
Unprompted review
Old school RuneScape feels a lot better…
Old school RuneScape feels a lot better and they got their heads out of their asses by accepting the fact that technology moves forward, people use runelite. They still don't understand that using macros is normal. If the average joe can program a mouse to click once every 3 seconds for 6 hours straight, then maybe consider that your game is too repetitive (alching). Also made serious illegal and PUBLIC false allegations of "rendi" doing bad things, look it up on YouTube. Not cool. Very few small updates, very tiny budget allocated yet they ask for a big amount of money for monthly membership. But why pay when you can earn some in-ge currently and get the membership that way? Terrible businesses model.it takes me 10 minutes of ingame time a day to pay for membership which costs 12ish euro a month. You do the math. It used to be 5 per month.
16 May 2022
Unprompted review
my childhood
12 May 2022
Unprompted review
Absolutely fraudulent
Absolutely fraudulent! They took the money and didn’t give the service one I dispute they blocked my account till I made another payment for service I never received! Tried contacting them numerous occasions nothing happens. There website takes you to a dead end with the support center!
19 April 2021
Unprompted review
fradulent charges from Jagex.com
Jagex.com is source of multiple fraudulent charges on my bank card.
these charges have originated from the help.jagex.com domain itself. I am taking it up with my bank
Strongly advise to avoid jagex.com if you want your money to stay in your own account.
22 February 2021
Unprompted review
Fun game but awful community.
Old School RuneScape is a massively multiplayer online role-playing game developed and published by Jagex. The game has numerous things for you to do so you won't ever be at a loss for what to do.
I have been playing this game since about 2007 and my only complaint about this game is the community. The Old School Runescape seems to be filled with some of the world's most awful individuals who think because they're anonymous (not really) on the web, they can say what they want.
I have been called racist names and terms which are very offensive to people with disabilities. Due to this awful community, I always play with the game chat turned off, so I can enjoy the game.
I do report people who say abusive terms but I doubt anything ever gets done about it. Jagex need to up their game and do a better job at punishing players who abuse others.
26 July 2020
Unprompted review
I think millie
I think millie. Was meant to rate the prostitute company she worked for you don't rent nothing at jagex
12 June 2020
Unprompted review
used the renting service made good bit…
used the renting service made good bit of money excellent service very easy to deal with thx
shout out to lake
28 May 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.