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Oldharvestherbals Reviews 

5
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TrustScore 4 out of 5

4.1

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4.1

Great

TrustScore 4 out of 5

5 reviews

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4.1

All reviews

(5)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I called customer service before…

I called customer service before placing my second order because I had a couple of questions. The representative explained everything clearly instead of rushing through the call. I ended up feeling much more confident about what I was buying. Good phone support is surprisingly rare these days.

7 August 2026
Unprompted review
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Reply from Oldharvestherbals

Thank you so much for taking the time to call before your second order! We're so glad the answers you got made you feel confident in what you were bringing into your routine — that's exactly the kind of care we want every customer to feel, not just on the first order but every time after. Thank you for trusting us again, and we hope this next bottle serves you just as well!

Rated 5 out of 5 stars

I wasn't familiar with the brand before…

I wasn't familiar with the brand before ordering, but the experience left a good impression. Communication was excellent from beginning to end. I'll definitely keep them in mind for future purchases.

18 July 2026
Unprompted review
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Reply from Oldharvestherbals

Thank you so much for giving us a try, even as a brand you hadn't heard of before! First impressions mean a lot to us, and we're really glad we could earn your trust through clear communication every step of the way. We'd love to have you back — thank you for keeping us in mind!

Rated 5 out of 5 stars

I value companies that deliver what…

I value companies that deliver what they promise and this order did exactly that. Communication was clear, the package arrived in excellent condition and the customer support team was easy to reach when i had a question. It was a solid buying experience.

7 August 2026
Unprompted review
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Reply from Oldharvestherbals

Thank you for the kind words! Delivering on what we promise is exactly the standard we hold ourselves to, so it means a lot to hear it landed that way for you — from clear communication to your package arriving in great shape to having support easy to reach when you needed it. We're glad it was a solid experience from start to finish, and we hope to earn that same trust on your next order!

Rated 5 out of 5 stars

much easier than expected

I made a mistake during checkout and thought I would have to send several emails to fix it. Instead, I called and the issue was handled almost immediately. The representative was friendly and explained when I should expect the refund. That gave me a very good impression of the company.

6 July 2026
Unprompted review
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Reply from Oldharvestherbals

Thank you for sharing this! We know checkout mistakes can be stressful, so we're really glad a quick call got it sorted instead of a back-and-forth over email. It's great to hear our team was friendly and upfront with you about the refund timeline too — that clarity is exactly what we aim for when something needs fixing. Thanks for giving us the chance to make it right!

Rated 5 out of 5 stars

Fixed my mistake right away

I contacted support after realizing I had selected the wrong option during checkout. The representative corrected everything immediately. It couldn't have been easier.

25 July 2026
Unprompted review
Oldharvestherbals logo

Reply from Oldharvestherbals

Thank you for sharing this! We're so glad your checkout mix-up was such an easy fix — no back-and-forth, just a quick correction and you were all set. That's exactly how we want support to feel. Thanks for giving us the chance to sort it out!

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