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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, most reviewers were let down by their experience overall. Many customers frequently complained about receiving unexpected auto-subscriptions and noticing charges they did not recognize directly on their credit card statements. Reviewers also struggled heavily to secure refunds or successfully return unwanted items when attempting to resolve billing problems. Furthermore, people noted that the skincare items completely failed to deliver the promised results and felt heavily overpriced. Some reviewers were happy with efficient customer support responses and appreciated relatively prompt order delivery times. These consumers also appreciated when packages arrived safely with original boxes and provided a smooth, glowing skin appearance after application.

What people talk about most

Product

People report negative experiences with product, describing it as completely ineffective and a total waste of... See more

Order

Clients share negative opinions on orders, highlighting frustrating experiences with unexpected subscriptions... See more

Refund

Users describe negative interactions with refund requests, highlighting long delays and unfulfilled promises.... See more

Price

Customers consistently express deep frustration and disappointment regarding the high price of the products.... See more

Payment

Reviewers express dissatisfaction regarding unexpected subscription charges. Consumers report billing issues... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My SO ordered a product ($174) from these thieves. They sent several e-mails like "order accepted" "order being processed" "order sent" and "order delivered", BUT the package was empty. When... See more

Rated 1 out of 5 stars

Zero star absolute scam. Advertising made one believe. Stupid me. These people should be arrested for false information. Wicked. God knows what’s in the bottle it certainly doesn’t do anything a... See more

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH OLAVITA: Olavita is lying about monthly auto-shipments & they charge for products customer is unaware they have been automatically subscribed to receive. These products cannot... See more

Rated 1 out of 5 stars

It doesn’t do what it says it does! It doesn’t replace a facelift, any Botox softens muscles squinting so how can a muscle relaxant lift jowls , turkey neck or nasolabial folds. Most of the product i... See more


1.3

Bad

TrustScore 1.5 out of 5

528 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(528)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute rubbish product

I purchased 2 bottles of this Olavita serum 6 weeks ago and there has been absolutely no change in any lines on my face. Total con. Don't believe these so called women who were transformed within weeks!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely fuming..😡😡 went to buy some…

Absolutely fuming..😡😡 went to buy some serums as i saw advert for it and thought id give it a try, but whilst the order was processing, they wouldn't proceed with what I wanted to buy and forced me to get upgrade after upgrade and buy more products which I didn't even want, i was stuck and I couldn't go back because they said it would put multiple charges on my card, so when it totalled up at the end it came to over £250 !!! They literally took all my money and that was for baby milk and diapers, Plus they added 3 expensive subscriptions that i didnt know about and didn't want either..😡😡😡 had to phone my bank and block my card immediately.. this so called company needs reporting and stopping..and report it as unauthorised payments. What an absolute SCAM !!!!!!!!!!

16 August 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

I brought three bags and am very disappointed. First, it does not taste like peaches, second I still have bloating, three, I have not lost any weight. I will not be recommending this product to anyone.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Facial massager malfunctioned quickly!

I placed an order on their website and received 5 confirmation emails over the subsequent 13 hours. The order was processed through Amazon. The facial massager malfunctioned on the 3rd or 4th treatment, each of which lasted no longer than 5 minutes. So, the product worked for 20 minutes max. I emailed support on 8/1 explained the situation, requested return instructions and a full refund. No reply. Sent again on 8/6. No reply. In the 3rd send on 8/8, I said that if they didn't reply that day, I would do what I'm doing at this moment. Received this reply from Outlook - "Undeliverable." Next step, filing a dispute. BTW, since making this purchase, I've seen Olavita products on Amazon at significantly lower prices.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Misleading advertising

I have never used it but would NEVER buy from an advert that is misleading. Advert starts TESCO shoppers say product is "actually worth it" as if TESCO sell it . As you read the advert , TESCO IS NEVER mentioned. It is a way of enticing potential customers by using a large supermarket name. Tesco can't do anything about it as the advert states "Tesco shoppers" not "supplied by Tesco". Crafty advertising technique.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I tried only once to use this product. It's very sticky and leaves skin feeling dry. I didn't like it at all and wanted to return it. I called, talked to Customer Service. They said the company would send an email for return instructions. Never received email. I emailed them several times and called several times and left messages. Nothing.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Rip off to the max

Rip off to the max! Doubled my order.... right as the charge went through...no way to go back and cancel what they added. Impressive ads for the product but it is another Chinese outfit out to cheat women. DO NOT ORDER!!!!!!!!!!!!!!

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Brought me out in a rash

To put it simply, it dried my skin and brought me out in a rash. Stopped using it for weeks then tried again and within in one use the same happened. I have no problems with any other serum brands

23 July 2025
Unprompted review
Rated 1 out of 5 stars

So glad I did not get sucked in with…

So glad I did not get sucked in with wrinkle cream. What a scam. I got scammed by clip on teeth from RYNX though, which looked like white plaster across my teeth. I am still waiting for my refund. So now I make sure I read the reviews.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Why ?

Why ?? WHY??? Why CAN’T companies like this be shut down? They are lying to us all. Take our money and they know it will not improve skin or whatever they are selling . It is a big scam today to advertise misleading information and make big bucks from us all that trust people. I feel like I can not trust anything. Between all the health scams and AI impersonation.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish, they advertised on their website that they refund, even an empty bottle, which I have proof of, after trying for 4 weeks and absolutely no results, I tried to return, only to be stuffed around, they denied the refund and refunded 20%, cost not freight.ABSOLUTELY DO NOT BUY THIS PRODUCT

1 June 2025
Unprompted review
Rated 1 out of 5 stars

I'm a Trustpilot fan

I'm a Trustpilot fan. The reviewers never get it wrong I had a feeling Olavita was a scam and it is, only Yvonne Serrano in California gives it 5 stars I reckon she's probably a scam!

2 July 2025
Unprompted review
Rated 1 out of 5 stars

I tried 4 times to get a return slip CS…

I tried 4 times to get a return slip CS keeps saying how can i help i tell them the same story over and over mind you i ordered over 400.00 of product by mistake so im out alot. I will try again tomorrow then if no return slip im going to file a complaint with BB

25 June 2025
Unprompted review

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