It's a disgusting service, especially provided by Oladoc staff members, and a waste of time and money. Today I booked an online consultation, and in the app I uploaded my pictures, which should sh... See more
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Willingness to listen professional and friendly Dr.MUHAMMAD Maroof One of the best doctor in town i found through oladoc i appetite their efforts to realy put such skilled doctors on board. I true... See more
Company replied
My experience is very very worst i will mot recommend just now i paid 2k online video consultation doctor came only for 5 minutes he didn’t listen me properly and their customer service they did... See more
Company replied
I’ve had a really smooth experience using Oladoc. Booking appointments is super easy, the app is user-friendly, and I was able to find verified doctors without any hassle. The reminders and follow-ups... See more
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Company details
Written by the company
oladoc is Pakistan's largest and most trusted digital healthcare platform, connecting patients with doctors, hospitals, labs, and pharmacies across the country. Our services include online doctor consultations, in person appointment scheduling, lab test booking with home sampling, surgery booking, medicine delivery, and corporate wellness programs for organizations. Whether someone needs to see a specialist, run a lab test, or manage a prescription, oladoc brings it all onto one platform. We are dedicated to making quality healthcare more accessible, transparent, and convenient for patients across Pakistan, from major cities like Lahore, Karachi, Islamabad, and Rawalpindi to smaller towns where access to good care can be harder to find. Alongside this, Fit by oladoc is our AI powered wellness companion, built for everyday health rather than just treatment. At its center is Zoya, an AI health coach who guides users through their wellness journey with personalized diet plans tailored to individual goals and routines. Fit by oladoc also includes AI meal scanning, which lets users log meals instantly just by taking a photo, along with mind and stress coaching to support mental wellbeing, not just physical health. Daily check ins, progress tracking, and real nutritionist support round out the experience. Together, oladoc and Fit by oladoc cover the full spectrum of health, from medical treatment when something goes wrong to everyday wellness that helps people stay well in the first place.
Contact info
NASTP, 69 Abid Majeed Rd, Cantt, 54810, Lahore, Pakistan
- 04238900939
- care@oladoc.com
- oladoc.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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They are a Scam
Scheduled an appointment with a psychologist Dr Ramsha Waleed, she prescribed medicine which is supposed to be done by psychiatrist. We booked appointment for counseling not medicine. All she did was telling us to breath in and out. WE KNOW THAT ALREADY. We are coming to you because we need better guidance. And then she said please get checkup from psychologist! YOU ARE A PSYCHOLOGIST, that's what you have mentioned in your profile. She is scaming people, and app doesnt let us leave bad review for doctors that's why you'll only see good reviews.
Its a Scam.

Reply from oladoc
Very good experience oladoc the most…
Very good experience oladoc the most authentic health care platform world best patient experience team

Reply from oladoc
Excellence in Health tech Industry
My experience with oladoc has always been exceptional. The platform consistently helps me book appointments with expert doctors nearby, providing complete guidance throughout the process. From seamless scheduling to access to verified specialists, it's been a reliable service I trust wholeheartedly. Plus, the customer support is outstanding—prompt, helpful, and always there when I need it.

Reply from oladoc

Reply from oladoc

Reply from oladoc
Extremely horrible platform as most of…
Extremely horrible platform as most of the doctors are simply a time waster and dodgy. These SCAMMERS are simply stealing the money and not replying to you.
I DO NOT recommend them at all, as it is one of the worst platforms to see doctors.
Dr Idress is one of the worst doctors I have ever come across.

Reply from oladoc
I had a video consultation with dr…
I had a video consultation with dr Rumessa psychiatrist on oladoc very polite and humble dr I had my best experience

Reply from oladoc
Worst service
Worst service. They don’t refund or answer or anything. I tried booking appointment through oladoc. Actual doctor said he doesn’t even know this platform so i asked them refund. No response no nothing. They contacted to tell me that they refunded me but i am yet to receive anything. Bank says no such transaction was made. Stay away from this fraud

Reply from oladoc

Reply from oladoc
This is a Good Platform But sometimes…
This is a Good Platform But sometimes they misguide the patient. last month i booked an appointment with a physiotherapist but when i went to the hospital the doctor was not available and i was not even informed about this. anyhow this has happened for the first time.

Reply from oladoc
WORST WEBSITE EVER
WORST WEBSITE EVER, THIS WEBSITE IS A BIG SCAM, not useful at all. I had a really bad experience with them, they gave me appointment of dr who was not currently attending patients.

Reply from oladoc
Scam platform
The same experience as others.
A scam platform. They book the appointment and take the payment and later on you keep on waiting for 15 min on video call and then told that the doctor is busy and cannot join the call.
This is the last time, I made a booking via this platform

Reply from oladoc
I booked my appointment two times with oladoc…
I booked my appointment two times with dr rohina gull from hameed latif hospital through oladoc. One video consultantation appointment and another one was in clinic. I paid online in advance.
But I haven’t got any response from oladoc and dr as well. Then I got a message from oladoc that due to personal issue she cancelled my appointment both times they responded same. I haven’t got my refund as well. So big no to oladoc.

Reply from oladoc
Scam doctor on this website
Scam doctor on this website
After booking appointment and going to pin location there were no doctor not even their clinic
Fake doctor and fake clinic
Neither Oladoc have confirmed it before booking our appointment and after waiting for an hour they message us of cancelling the appointment.
All the time continuously prompting for prepay to fake doctors

Reply from oladoc
Oladoc can no longer be trusted
I think Oladoc was a platform that was started with the best of intentions.Consumers no longer had to ask for recommendations and they had a list of doctors that they could pick based on their needs and convenience.That was then.Now Oladoc is an oversaturated platform where every second doctor with even the most baseline qualifications has a 100 percent satisfaction rate.Based on a recent experience I went to consult a psychologist after the suden death of my father and youngest sister.This esteemed doctor with 33 years of medical experience asked me take some CAC since i might have a vitamin C deficiency.More importantly he told me to remove my glasses and give him a big smile.It took all the strength I had not punch that doctor in the face.Oladoc if you're reading this please get your yourself together

Reply from oladoc
BAD EXPERIENCE!
Was good, but now it's just a waste of time. No management of doctors. It's happened with me twice that I've had an appointment and it cancelled because the doctor isn't available. I didn't receive my money back for the appointment. Because the first time this happened I asked for a refund, they said they'll transfer it back to my account in some days but I never received the refund and a couple of days ago I booked another appointment for PKR 1500 and I sat like an ass in front of the phone for 30 minutes but the doctor didn't join. I'd suggest that the oladoc team should work on their platform because it's pretty bad now.

Reply from oladoc
Very poor services by oladoc
Very poor services by oladoc. Doc was not available on the given time as the timings of the clinic was changed but oladoc is so outdated that they have no idea about the time change. Not recommended at all.
Appointment was taken for Dr Mujahid Ali.

Reply from oladoc
Oladoc
Oladoc. Com is one of the best site i have ever visit. You can oppoint a doctor very easy way 100% recommended

Reply from oladoc
Dr.Muhammad Maroof
Willingness to listen professional and friendly
Dr.MUHAMMAD Maroof
One of the best doctor in town i found through oladoc i appetite their efforts to realy put such skilled doctors on board.
I truely recommend everyone to consult for the real diagnosis.

Reply from oladoc
this not trusted wethis not trusted websitebsite
this not trusted website
I booked an appointment and cancelled by doctor
and they didn't refund me
the support team are not professional
they say, we refunded you, GO TO YOUR BANK ..... dam it
regards

Reply from oladoc
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