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OK Vape Reviews 1,161

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TrustScore 4.5 out of 5

4.6

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and prompt delivery service, often receiving their orders within 24 hours. People also highlight the excellent customer service, noting its speed and helpfulness in resolving issues, and the overall ease of the ordering process. However, some customers have expressed concerns regarding product quality, specifically mentioning a decline in the longevity of batteries and the durability of pods. A few other people also felt that the cost was higher compared to alternatives, and some experienced issues with the courier service.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product quality, highlighting its... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently praise the speed... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the products, highlighting... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying my vapes and liquids from them for quite a while now, their liquids and vapes are really very good, with plenty of choice in taste and design of vape. I've tried many others but these... See more

Rated 5 out of 5 stars

I place an order, it's acknowledged, packed and sent out on the same day. I generally get it in two days. When I've had a problem, which isn't often. there's been a no quibble solution (replacements c... See more

Company replied

Rated 5 out of 5 stars

I have used OK vape products for over 10 years. Today I recieved my order (Delivered next day as usual) with x2 items missing. ( 1st time this has happened) Contacted customer support via live chat, s... See more

Company replied

Rated 5 out of 5 stars

As a previous 10 Motives Customer, I was looking for a replacement brand after 10 Motives stopped manufacturing the range I used. I was contacted by Sara to ask if i would like to try the OkVapes 10 M... See more

Company replied

Company details

  1. Electronic Cigarette Store

Written by the company

OK Vape are one of the UK's most popular independent online vape companies, supplying e-cigs, vape kits and e-liquids to customer's throughout the UK. Our own brand, best-selling OK Cigalike E Cig and OK Pod vape ranges are available in ASDA stores throughout the UK, as well as via our online vape store. A wide range of vape kits and accessories from the very best vape brands are also available from our website, with fast, free delivery on all orders. We root our values in providing quality vaping products at great value, with excellent service and customer satisfaction being at the centre of all we do.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 92% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great product

Great product, fantastic service, delivery is very swift.
My only negative is there is no bonus for customers who are loyal.

28 April 2026
Rated 5 out of 5 stars

I have been using ok vape for many…

I have been using ok vape for many years, but did go back to smoking after family death.
I started using ok vape again about 5 years ago after catching covid . I had no problems with the cigalike refills, in fact I'm using the medium strength now instead of the high.
As always the delivery is very reliable and delivered on time.

27 April 2026

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