Oktober Can Seamers Reviews 

917
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional product quality, sturdy construction, and the remarkable reliability of the canning equipment they use in their operations. Reviewers also enthusiastically emphasize the remarkably fast shipping times and the completely smooth, consistent order fulfillment process experienced across numerous purchases. Additionally, consumer feedback often mentions the incredibly supportive, helpful, and informative assistance received whenever contacting the customer service team with questions. Some reviewers were not happy with occasional quality problems, pointing out specific troubles such as leaking cans, heavily damaged packaging, and fragile metal components.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the functionality and... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and finding the equipment... See more

Customer service

Clients share positive opinions on customer service, describing support as exceptional, helpful, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy online ordering and consistent... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are great, they are easy to work with and pay attention to details. I have been using their manual can steamers for the sleek cans and have put over 10k cans through with zero issues. No ad... See more

Company replied

Rated 5 out of 5 stars

As usual, everything was great! I've been buying from Oktober Design since July 2017. I absolutely love their products and speedy service! I buy frequently from them for my brewery and they have alway... See more

Company replied

Rated 5 out of 5 stars

UPDATED..... Support emails were getting filtered in a really strange way. Appears there was a design change where the can guides are no longer needed and replaced with the centering rings. Took me... See more

Company replied

Rated 5 out of 5 stars

my order shipped out so crazy fast. i'm so happy with the quality. i did not have to contact anyone for help with my order bevause the shipping was so consistent and i got emails letting me know where... See more


Company details

  1. Brewing Supply Store
  2. Packaging Machinery
  3. Winemaking Supply Store

Written by the company

Oktober Can Seamers and Oktober Crowler™ Can Seamers are everything you need, and nothing you don’t. A modern design for a centuries-old technology; we engineered our Can Seamers and Crowler™ Can Seamers from the ground up specifically for the craft beverage industries. Our background in precision machine design, combined with our love of great beer, cocktails, wine and coffee has set the stage for the thriving business we have become. Cans and Crowlers™ are our business at Oktober Design, and thousands of businesses all over the world use Oktober Can Seamers and Oktober Crowler™ Can Seamers to can their beer, wine, kombucha, coffee, soda, cocktails, tea, wellness drinks, samples, R&D projects, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

917 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(917)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

The representative really went above and beyond to help me. Not only did he research our past orders, but he ensured that I wasn't buying extra pieces that I didn't need. He also helped every step of the way with our new label templates.

5 June 2024
Rated 5 out of 5 stars

GREAT SERVICE!

Tyler offered and was able to meet me at the Sparks Warehouse in the evening so that I could pick up cans. He gave me his telephone number so that I could coordinate a time and said to use it for can pickups in the future.

11 July 2024
Rated 5 out of 5 stars

The thing that surprised me was they…

The thing that surprised me was they know can seamers.. you would be surprised at how many that work with them don't have a clue about can seamers..I am starting a home brew youtube channel and definitely will be giving October can a generous evaluation

2 July 2024
Rated 5 out of 5 stars

When opening our shipment

Oktober is an amazing company. They care about their clients and ensure quality service and product are provided.

20 June 2024
Oktober Can Seamers logo

Reply from Oktober Can Seamers

Hey Mark,
Sorry to hear about the damaged cans, and I will be happy to help.

I was not able to find any emails from you on the matter, did you send it to the info@oktoberdesign.com?

Please send a photo with a total count on how many bad cans were in the box, as we are always happy to refund per-can if there is any shipping damage.

Cheers!

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