Amazing helpful staff at Marlow store. Eloise especially nursed us through our decisions for our room update both on zoom and by giving us helpful emails with mood boards and pictures of how everythi... See more
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I’ve worked alongside and experienced the exceptional customer service of this lovely team: Katie, Eloise, Fiona, Leon and Jonathan for the past year. I can honestly say everyone strives above and bey... See more
Company replied
A beautiful shop with a nice variety of merchandise - not surprisingly that I found several items that took my interest. Very helpful and cheerful salesperson too.
I recently purchased dining room chairs from OKA and wanted to share how wonderful Fiona was throughout the experience. Fiona was incredibly friendly and approachable. She took the time to ta... See more
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Company details
Written by the company
Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.
Contact info
25-29 Spittal Street, SL7 3HJ, Marlow, United Kingdom
- +44 1628 481418
4.7
Excellent
113 reviews
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Exceptional customer service at the OKA…
Exceptional customer service at the OKA Marlow branch—Eloise, you truly exceeded my expectations. Thank you for going above and beyond to secure the Narin Print wall art for me. Your professionalism and courtesy made the experience seamless and memorable
31 July 2025
Reply from OKA - Marlow
Dear Saly,
Thank you for taking the time to share your lovely feedback. We’re delighted to hear that Eloise provided such exceptional service and made your experience in our Marlow store so memorable.
Kind regards,
OKA
Reply from OKA - Marlow
Dear Sharon,
Thank you for your kind review. We’re so pleased to hear that our Marlow team were so helpful during your visit.
Kind regards,
OKA
Colleagues in both Guildford and markow…
Colleagues in both Guildford and markow stores were more than helpful
They made me feel valued as a customer
17 July 2025
Reply from OKA - Marlow
Dear Lynne,
Thank you for sharing your lovely feedback. We’re so pleased to hear that both our Guildford and Marlow teams made you feel so valued and provided such helpful service.
Kind regards,
OKA
Dogs and Lamp Stands
Our dog was made welcome! And more seriously, we had very friendly help in-store and a further sale reduction on the products we were keen on. Thank you
26 June 2025
Reply from OKA - Marlow
Dear Ben
We're so happy to hear that your dog felt welcome and that you received friendly and helpful assistance in our Marlow store. It's great to know that the items you were interested in were featured in our recent sale.
We appreciate your support and feedback.
Kind regards
OKA
Eloise was extremely helpful and…
Eloise was extremely helpful and explored options for accessing dining chairs that appeared to be sold out.
13 June 2025
Great place to buy a lampshade
Visited OKA in Marlow to select a lampshade for a treasured lamp. Had been about a year ago and had a lot of help. Spent a long time trying various options with shades and advice from Ranya who went the extra mile. We even plugged the lamp in to test the shade. Delighted with the shade and the customer service I received. Highly recommend the products and service
12 June 2025
Shopping in Marlow
Very helpful and knowledgeable regarding products
All with a cheerful manner it has been a pleasure to shop there
10 May 2025
Reply from OKA - Marlow
Dear Keith
We appreciate your kind words and are thrilled to hear you found our team helpful and knowledgeable.
We endeavour to provide our customers with exceptional service and are pleased you enjoyed your shopping experience.
We hope you will return for a visit soon!
Best regards
OKA
I was so impressed with the…
I was so impressed with the professional yet warm and helpful assistant today... she also happily went the extra mile and gave me an extra bag to use matching the other presents in the set...thank you!
2 May 2025
Reply from OKA - Marlow
Good Afternoon
Thank you for your kind words!
We are thrilled to hear that you were impressed with the professional and helpful service you received on your visit to our Marlow store. It's wonderful to know that our team member went the extra mile to ensure you had a positive experience.
We truly appreciate your feedback and hope to see you again soon.
Best regards
OKA
It was great and Giris were very…
It was great and Giris were very helpful and polite .
25 April 2025
Reply from OKA - Marlow
Dear Kavita
Thank you for taking the time to share your feedback. It's wonderful to hear that you found our Marlow team helpful and polite.
We look forward to welcoming you back soon!
Kind regards
OKA
Elouise @ Marlow branch was so helpful …
Elouise @ Marlow branch was so helpful & a pleasure to deal with when we recently tracked down some art work we wanted. Made for a very pleasant experience & absolutely delighted with our purchase. This should be celebrated as It’s an rarity these days when buying anything
13 April 2025
Reply from OKA - Marlow
Dear Karen
Thank you for your lovely review! We're thrilled to hear about your positive experience at our Marlow store.
It's wonderful to know that Elouise made your visit so enjoyable and helped you find the perfect artwork. We strive to provide exceptional customer service, and we're delighted that Elouise's efforts contributed to a memorable experience.
Kind regards
OKA
A great experience
The ladies in the shop were extremely helpful
When purchasing the vase.
A beautiful shop and great experience!
16 April 2025
Reply from OKA - Marlow
Dear Melanie
We're so glad to hear you had a positive experience on your recent visit to our Marlow store!
It's wonderful to know our team was able to assist you in finding the perfect vase, and we're delighted that you enjoyed your visit.
Kind regards
OKA
Reply from OKA - Marlow
Dear Rachel
We're delighted to hear that you found our Marlow team friendly and helpful.
We truly appreciate your positive feedback and hope to see you again soon.
Kind regards
OKA
Wonderful staff possessing patience
Wonderful staff possessing patience, listening skills and the ability to connect.
I particularly appreciate that there is no hard selling but a sympathetic appreciation of the customer’s wishes.
29 March 2025
Reply from OKA - Marlow
Dear Diana
We are so pleased to hear that you had an enjoyable visit at our Marlow store and we thank you for your kind words regarding the team.
We are committed to providing a personalised experience that meets each customer's individual needs.
We hope to see you again soon!
Best regards
OKA
My mother and I had an amazing shopping…
My mother and I had an amazing shopping experience today at Oka. The 2 lovely ladies in store assisted us in finding 2 perfect lamps. We would highly recommend visiting this beautiful shop in Marlow
19 March 2025
Reply from OKA - Marlow
Dear Katharine
We're so happy to hear about your wonderful shopping experience at our Marlow store! It's heart-warming to know that our team was able to help you find the perfect lamps.
We strive to create a welcoming and enjoyable atmosphere for all our customers, and we're thrilled that you and your mother had such a positive experience. We hope to see you again soon!
Kind regards
OKA
I’ve already completed this survey in…
I’ve already completed this survey in the last few days.
5 March 2025
Reply from OKA - Marlow
Dear Mrs Green,
Thank you for your time and for already sharing your feedback! We truly appreciate it. If there’s anything else we can do for you, please don’t hesitate to reach out.
Kind regards,
OKA
A stunning store full of home…
A stunning store full of home inspiration and beautiful quality pieces. Knowledgeable, friendly staff complete the shopping experience.
21 February 2025
Reply from OKA - Marlow
Dear Emma,
Thank you for your wonderful review! We're delighted to hear that you enjoyed our store and found it full of home inspiration and beautiful pieces. It’s also fantastic to know that our knowledgeable and friendly team helped make your shopping experience even better. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
OKA
Reply from OKA - Marlow
Dear Samantha,
Thank you for your kind words! We're so pleased to hear that our shop assistants were helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Helpful customer service at Marlow…
Helpful customer service at Marlow branch today on 30 January
30 January 2025
Reply from OKA - Marlow
Dear Mrs Swinson,
Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service at the Marlow branch. We appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Great customer service and so helpful…
Great customer service and so helpful when I couldn’t decide between two beautiful pieces.
Thank you Marlow ladies for helping me so much
20 January 2025
Reply from OKA - Marlow
Dear Kathryn,
Thank you for your lovely feedback! We're so glad to hear that the team at Marlow was able to help you make your decision. We’ll be sure to pass along your thanks to our Marlow store team. If you need anything else, we're always here to assist!
Kind regards,
OKA
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