Ohh Deer Reviews 5,710

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 5 out of 5 stars

I bought a mystery pack of cards just so I have some in the house for when I forget. Genuinely was really impressed, I'll use them all, cards for birthdays, new home, congratulations, sympathy. The ma... See more

Company replied

Rated 5 out of 5 stars

Just came here to reiterate that OhhDeer has been one of my favourite companies since my first year of uni about 8 years ago. This website has consistently had the cutest little gifts as well as havin... See more

Company replied

Rated 1 out of 5 stars

I ordered three cards from this company. For some reason, two of the cards had been jammed sideways into the bottom of the envelope causing the edges to become buckled and dog-eared. It would have tak... See more

Rated 3 out of 5 stars

The site does warn that delivery times are increased during sale periods, but it wasn't until after I'd ordered that I found out this would be 10 working days before dispatch. With the bank holidays r... See more

Company details

  1. Gift Shop

Written by the company

The place to find quirky greeting cards, gifts, stationery and much more!


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing store!!

True to delivery time, which was rather fast

Amazing quality items!

13 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Faith,

It's brilliant to hear your order arrived even faster than expected!

The Ohh Deer Team

Rated 5 out of 5 stars

Easy website to use

Easy website to use
Good service updates
Well packed

13 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Neil,

We're delighted to hear you felt the webpage was easy to use with great service too!

The Ohh Deer Team

Rated 5 out of 5 stars

Ohh Deer has a great selection of…

Ohh Deer has a great selection of products, and they ship fast, especially given that it is international for me. All products are exactly as described. Highly recommend!

13 January 2022
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Reply from Ohh Deer

Hi Ashley,

We're so pleased to hear you've had such a great experience with Ohh Deer, thanks for sharing :)

The Ohh Deer Team

Rated 4 out of 5 stars

Good

My purchase was delivered reasonably quickly & was well packaged.

13 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Carrie,

We're pleased your order arrived quickly and was well packaged, thanks for sharing :)

The Ohh Deer Team

Rated 1 out of 5 stars

Not what I expected.

The description of the planner I ordered said it had 380 pages. Turns out it only had 320 pages. The quality of your Daily Planner has declined since I first started ordering them about 5 years ago. In the future I will be looking for a different planner.

13 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hello Rita,

We’re very sorry for any disappointment caused by the daily planner received. We would like to discuss the problem/issue further with a view to coming to a solution/resolution.

Kind regards
The Ohh Deer Team

Rated 1 out of 5 stars

Very disapointed

Very disapointed, because they charge me +9 euros to send to Spain. They should warn you better when you buy it.

12 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hello Maria,

Thank you for taking the time to share your review with us. Please, accept my sincere apologies for the disappointment caused by the customs charges.

Sadly, due to the changes to the Brexit Trade Agreement made on the 1st July 2021 all orders that are imported from the UK to the EU are now subject to customs duties and taxes. The cost of these duties are subject to each individual country within the EU's customs departments and can change frequently which is why we aren't able to provide an accurate breakdown of what the customs charges will be.

In the light of these new changes to the trade agreement, our operations team are working on setting up a new IOSS shipping service that will cover all customs charges before orders are sent out from our warehouse.

This is still currently in the process of being implemented and we don't have a set date for when it will be going live on the Ohhdeer.com site. However, rest assured once it is operational we will be making all of our customers aware.

In the meantime all of our Brexit and customs information can be found on our webpage here: https://help.ohhdeer.com/help/international-delivery-information-1

Kind regards,
The Ohh Deer Team

Rated 5 out of 5 stars

Sale cards

Great website and good sale. The cards are just lovely

12 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hello Michelle,

Thank you very much for the lovely review and for taking the time to send it over to us.

The Ohh Deer Team

Rated 1 out of 5 stars

Didn’t even receive my order after…

Didn’t even receive my order after waiting for weeks.

12 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Lena,

We are very sorry for any disappointment caused by the delivery of your order. As the order was placed on December 21st with the standard international delivery option, the normal delivery time was unfortunately affected by the Christmas period. The normal estimated delivery time for a standard international service is 3-6 working days.

Our team have checked the tracking information for you and can see this order was marked as successfully delivered on January 6th - we will ensure someone gets in touch with you shortly to confirm this has been delivered.

Kind regards
The Ohh Deer Team

Rated 5 out of 5 stars

Almost too nice to give away

Honestly, I would give them 10 out of 5!
I ordered lots of lovely cards and they are all so nice I almost don't want to give them to my friends

12 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Erica,

Thanks for the great review! We're delighted to hear you loved the cards so much :)

The Ohh Deer Team

Rated 5 out of 5 stars

Perfect!

Arrived exactly as described and promptly - also delighted to see no non-recyclable wrapping was used! Thank you very much!

12 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Matthew,

It's brilliant to hear you felt the items purchased were exactly as described and arrived swiftly for you, thanks for sharing!

Thank you
The Ohh Deer Team

Rated 5 out of 5 stars

Cheese Free Cards.

Was looking for some kooky Christmas cards, far from the cheesy rubbish one finds on the high street. If I wouldn't say something personally, I don't want to give someone a card with it in.
Ohh Deer had just the ticket.
Lovely designs, for reasonable prices for people who don't want to schmooze in their cards. Also posted very quickly.
Thanks very much. Will be using Ohh Deer again and will definitely recommend to likeminded people.

11 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Abby,

We're so pleased to hear you were able to find the right card for you from our online selection :)
Thank you for sharing your great Ohh Deer experience with us!

The Ohh Deer Team

Rated 5 out of 5 stars

Ordered some Jack Russell Christmas…

Ordered some Jack Russell Christmas wrapping paper and matching card for our friend's JR's Christmas treats. They were just perfect 🥰

11 January 2022
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Reply from Ohh Deer

Hello Maria,

Thank you for your review! It's brilliant to hear that the card and wrapping paper were the perfect match for the Christmas treats :)

Thank you!
The Ohh Deer Team

Rated 4 out of 5 stars

The cards were much smaller than I expected.

The cards I bought were much smaller than I expected.

11 January 2022
Unprompted review
Ohh Deer logo

Reply from Ohh Deer

Hello Lesley,

We're very sorry to hear that you are disappointed with the quality of the cards you have received. We pride ourselves on our beautiful cards and are concerned to hear about this.

A member of our customer service team will be in touch via email today to see how we can resolve this issue for you.

The Ohh Deer Team

Rated 5 out of 5 stars

The item was delivered fast and I am…

The item was delivered fast and I am very happy with the quality of the pastels

10 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hi Pamela,

It's fantastic to hear your order arrived swiftly and you loved the quality of the pastels, thanks for sharing!

The Ohh Deer Team

Rated 5 out of 5 stars

Great boxes and customer service

Always great boxes and the customer service is top notch

10 January 2022
Unprompted review
Ohh Deer logo

Reply from Ohh Deer

Hi Mary,

It's lovely to hear you always enjoy the products and service we provide :)

Thank you
The Ohh Deer Team

Rated 5 out of 5 stars

Absolutely ace website

Absolutely brilliant website for unusual gifts. Bought some cracking Christmas presents from Ohh Deer at competitive prices. The shipping was fast and the items were well packed in sustainable packing. I would highly recommend this website and will definitely be back!

10 January 2022
Ohh Deer logo

Reply from Ohh Deer

Hello,

It's fantastic to hear you've been able to find some perfect gifts from our store and loved the eco packaging we used to ship it!

Kind regards
The Ohh Deer Team

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