OFP 

Reply from OFP

Apr 24, 2026

Thank you for your feedback.
We appreciate you sharing both sides of your experience — especially having received payouts before the recent rule changes.

We understand that updates like the 1% rule and the adjustment to a 10% inconsistency score (on previous Instant models) may not suit every trading style. These changes were introduced to strengthen risk structure, but we recognize they can feel restrictive depending on how you trade.

That said, your point is clear — following the rules is key, and we’re glad to hear you were able to receive payouts when operating within them.

Your feedback is valuable as we continue working to balance flexibility and risk management across our models.
We appreciate your support and wish you continued success in your trading.

OFP Funding Team

Reply from OFP

Apr 24, 2026

Thank you for your feedback.
We’re glad to hear you were introduced to OFP through a friend and that you appreciate the accessibility and pricing of our instant accounts.

We also value your suggestion regarding the 1% risk rule. We understand that increasing it to 2% would provide more flexibility and breathing room while trading. At the same time, the current limit is designed to maintain a structured risk environment and protect account sustainability.

Feedback like yours is important as we continue to evaluate how to best balance flexibility and risk control.
We appreciate your support and wish you continued success in your trading.

OFP Funding Team

Reply from OFP

Apr 23, 2026

Thank you for sharing your concerns.
We understand your frustration and the importance of being able to present evidence when reporting an issue. However, OFP Funding does not control Trustpilot’s policies or moderation decisions, including how reviews and attachments are handled.
Trustpilot operates independently and applies its own guidelines when deciding what content can be published or removed. If you would like to include additional proof, we recommend contacting Trustpilot directly or following their process for submitting supporting documentation.
We also want to clarify that OFP Funding does not operate as a scam. Payout decisions and account actions are based on the risk and compliance framework outlined in our Terms & Conditions. That said, we recognize that lack of clarity or delays in communication can lead to situations like the one you’re describing.
If you have a specific case, we encourage you to contact support with your account ID and payout ticket so it can be reviewed and addressed properly.
We appreciate you taking the time to share your perspective.
OFP Funding Team

Reply from OFP

Apr 24, 2026

Thank you for your feedback.
We’re glad to hear you’ve had a positive experience overall and have successfully received multiple payouts — we appreciate your trust in OFP.
At the same time, we take your concerns seriously:


Dashboard stability should be consistent and reliable


Payout review times should remain as efficient as possible


While reviews can take a few days depending on volume and verification requirements, we understand that delays — combined with dashboard issues — can impact the overall experience.
Your feedback is valuable, and we’ll continue working to improve both platform performance and processing times.
We appreciate your support and wish you continued success in your trading.
OFP Funding Team

Reply from OFP

Apr 24, 2026

Thank you for sharing your experience.
We’re sorry to hear about the situation — especially with the payout denial, the inactivity closure, and your time in hospital. We understand how all of this together can be frustrating and affect your trading confidence.
To clarify:


The 28-day inactivity rule is generally calculated based on account activity, and any confusion about when it starts (from purchase vs. first trade) should always be clearly explained.


Once an account is closed due to inactivity, it is typically final under the rules, but your request for flexibility given your circumstances should have been handled with more clarity and consideration.


Even on accounts without a consistency score, payouts remain subject to the overall risk/compliance framework.


Your feedback highlights some important areas:


Clarity of inactivity rules


Quality and tone of support communication


Handling of exceptional situations


We regret that your interaction with support did not meet expectations. You should always receive clear, respectful, and helpful communication, regardless of the outcome.
If you decide to try again, we recommend:


Confirming all time-based rules (inactivity, payout cycles, etc.) in advance


Reporting any login or access issues immediately, so they can be documented and reviewed


We appreciate your balanced feedback and are glad to hear that response times on live chat were positive, even if the overall experience was not.
We wish you a smooth recovery and the best in your trading going forward.
OFP Funding Team

Reply from OFP

Apr 24, 2026

Thank you for your feedback.
We’re glad to hear your experience with OFP has been positive overall. We’re continuously working to improve across all areas — from trading conditions to support and platform performance.

We appreciate your support and wish you continued success in your trading.
OFP Funding Team

Reply from OFP

Apr 23, 2026

Thank you for your feedback.
We’re sorry to hear that your experience did not meet expectations, particularly regarding commissions and consistency rules.
To clarify:


Trading costs can vary depending on the account model and platform configuration. In some setups, costs are spread-based, while in others there may be a commission component. However, these costs are not intended to be excessive or “hidden,” and they should always be transparent and consistent with the account specifications.


The examples you mentioned (e.g., $9 on 0.10 lot, $46 on 0.5 lot) should be reviewed to ensure they align with the correct pricing structure for your account.


Regarding consistency:


Consistency rules are designed to evaluate risk distribution and trading behavior over time, not just final profit.


That said, they should be clearly defined and communicated, so traders understand how they are being assessed.


If the costs or rules were unclear or felt unfair, that is a clarity and communication issue that should be addressed.
We recommend contacting support and providing:


Your account ID and platform


Specific trades where commissions appeared higher than expected


Any screenshots or statements showing the charges


This will allow the team to verify the cost structure and calculations applied to your account.
We appreciate you sharing your experience and feedback.
OFP Funding Team

Reply from OFP

Apr 23, 2026

Thank you for your feedback.
We’re sorry to hear that your experience led you to feel this way.
We want to clarify that OFP Funding does not run fake promotions, and all offers — including discounts — are part of structured marketing campaigns. These promotions are not linked to payout decisions or used to mislead traders.
We also strongly reject the claim that OFP Funding is a scam. Payouts are processed for traders who meet both the performance targets and the risk/compliance requirements outlined in our Terms & Conditions.
That said, we understand that negative experiences — especially related to payouts or support — can lead to this perception. If you encountered a specific issue, we encourage you to share your account ID or ticket reference so it can be reviewed and clarified properly.
We appreciate you taking the time to share your perspective.
OFP Funding Team

Reply from OFP

Apr 23, 2026

Thank you for sharing your concerns.
We understand how serious this situation is for you, especially when it involves a payout denial and potential legal action.
To be clear:


OFP Funding does not prohibit scalping by default, and trade duration alone is not a standalone violation.


Payout reviews are based on the overall trading behavior and compliance framework, not only on factors like position size or holding time.


Any decision — especially one involving payout denial — should be supported by a clear, rule-based explanation referencing your actual trading activity.


Regarding your points:


If you were informed of a rule (e.g., related to consistency or behavior) that is not clearly reflected in your specific account model, that must be clarified.


Any perception of “hidden rules” typically comes from principle-based risk assessments, but these must still be applied consistently and transparently.


We also want to acknowledge:


You have the right to pursue any matter through legal channels if you believe it is necessary.


We do not handle or comment on legal proceedings publicly, but all formal matters are addressed through the appropriate channels.


If you are open to resolving this without escalation, we recommend requesting:


A full written breakdown of the payout denial


The exact rules and trade examples used in the decision


Confirmation of how those rules apply to your Instant Prime account specifically


Please include your account ID and payout ticket, and request escalation to a senior Risk/Compliance manager.
We understand your position and the importance of clarity in a case like this.
OFP Funding Team

Reply from OFP

Apr 23, 2026

Thank you for sharing your experience.
We understand your concern — especially when an account shows Active/Funded status with no visible violations, and a payout is later denied based on criteria that were not clearly understood during trading.
We want to clarify:


“Gambling behavior” is not intended to be a subjective label, but part of a broader risk/compliance assessment that evaluates how trades are distributed, not just final profitability.


However, these criteria must be clearly defined, measurable, and consistently applied — not introduced in a way that feels unclear at the payout stage.


You are absolutely right that both winning and losing trades are normal, and any evaluation must reflect realistic trading behavior, not penalize it arbitrarily.


Your feedback highlights two critical issues:


Clarity of rules during the trading phase


Transparency of the reasoning at the payout stage


If the explanation you received did not include specific trade examples, metrics, or thresholds, then it is not sufficient.
We recommend requesting:


A detailed breakdown of the “gambling behavior” assessment


The exact metrics and thresholds applied to your account


Concrete trade examples used to justify the decision


Please include your account ID and payout ticket, and request escalation to a senior Risk/Compliance manager for a full review.
We understand your frustration and agree that payout decisions must be transparent, consistent, and technically justified.
OFP Funding Team

Reply from OFP

Apr 23, 2026

Thank you for sharing your experience.
We’re sorry to hear about your frustration regarding the invite competition — especially after putting in the effort to bring in 50 invites.
To clarify, competitions of this type usually have specific terms, thresholds, and ranking conditions, and rewards may depend not only on reaching a minimum number but also on overall ranking or additional criteria. However, these conditions should always be clearly communicated upfront and remain consistent until the end of the campaign.
If the rules appeared to change after the competition ended, or were not clearly explained, we understand why this would feel unfair.
We recommend contacting support and requesting:


The official competition terms and conditions


Clarification on the final ranking and reward criteria


A specific explanation of your case (50 invites) and why a reward was not issued


Please include any screenshots or announcements you relied on during the competition.
We appreciate you bringing this to our attention — feedback like this helps identify where communication and expectations need to be clearer.
OFP Funding Team