Off Your Grid  Reviews 68

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Worked out so smoothly. Signed up for notification when back in stock. Couple of weeks later, received email. Decided to take the plunge. Fast delivery. Almost looking forward to the inevitable power... See more

Company replied

Rated 5 out of 5 stars

Although the solar panel did not work properly the retailer responded very quickly and well. They arranged to take back the panel and refunded the cost. Very reputable company which I will certainly... See more

Company replied

Rated 5 out of 5 stars

Having dealt with them several times, I have found their customer support to be second to none - friendly, helpful, and informative. Recently purchased an additional large EcoFlow power pack, after St... See more

Company replied

Rated 5 out of 5 stars

I recently went on holiday only to return and find my solar unit had a fault and was no longer working. I had forgotten who I purchased it from but knew it was either off your grid or the ecoflow UK o... See more

Company replied

Company details

  1. Electronics Store

Written by the company

Off Your Grid is an Irish business specialising in portable clean energy power solutions, and is committed to delivering high-class products while keeping sustainability and the environment in mind 🌱. We offer a carefully selected range of industry-leading brands, including EcoFlow, Anker, and Bluetti, to meet the growing demand for reliable, portable, and sustainable energy. By specialising in EcoFlow, we provide the full range of portable power stations and solar panels suited for business, home, and adventure. EcoFlow products have become an essential item for reliable electric backup power and off-grid living. We are also proud to offer the innovative Anker SOLIX range, known for its cutting-edge technology, high-capacity battery storage, and compact design—perfect for everything from emergency backup to outdoor exploration. In addition, our Bluetti products deliver robust, high-performance energy solutions with a focus on long-lasting battery life and versatile connectivity, ideal for both off-grid enthusiasts and everyday power back up needs. Whether you're preparing for outages, powering your campervan, or reducing your carbon footprint, Off Your Grid has the solution to keep you connected—sustainably.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great advice tailored to my needs

Great advice tailored to my needs. Also great to shop from an Irish based business (just down the road in Kildare town)

18 August 2025
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Reply from Off Your Grid

Thanks a million, John — both for your business and for taking the time to leave a review. It genuinely makes such a difference to a small business like ours.

Rated 5 out of 5 stars

The go to place for off grid solutions

Off your Grid can help you with advice and guidance. Professional and experienced team offering advice. The go to place for off grid solutions

23 August 2025
Unprompted review
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Reply from Off Your Grid

Hi Franciska, thank you for leaving a lovely review. It is so very much appreciated. I hope you enjoy testing your new purchase. All the best.

Rated 5 out of 5 stars

Honesty and integrity

Although the solar panel did not work properly the retailer responded very quickly and well. They arranged to take back the panel and refunded the cost. Very reputable company which I will certainly will be doing business with again in the next camping season. Highly recommend Off Grid for honestly and integrity.
I might add that there are some companies who are not in the EU and are not subject to EU laws. This means if you buy something and it is defective you have no recourse. Better to shop local.

15 August 2025
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Reply from Off Your Grid

Hi Kevin, thank you for taking the time to leave the honest review. I know it didn't work out perfectly for you. We look forward to talking with you in future and hopefully helping you pick the best solution for your set up. All the best.

Rated 5 out of 5 stars

Good sales service

offyourgrid got back to me on the next working day when the unit I wanted was not in stock. This enabled me to switch to an alternative Ecoflow unit in time to power my outdoor gig later that week.

25 July 2025
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Reply from Off Your Grid

Brilliant thanks so much for taking the time to post this review and we’re delighted we could help you get sorted in time for your gig! I hope it served you well.

Rated 5 out of 5 stars

Great shop

Great shop, fast dispatch, recommended to all

28 July 2025
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Reply from Off Your Grid

Thank you so much for the recommendation Andriy! We’re thrilled you were happy with the service and speed of dispatch. As a small Irish business, it really means a lot to us to have your support.

Rated 5 out of 5 stars

Excellent

Quick delivery and reliable service. Second time using them.

23 July 2025
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Reply from Off Your Grid

Thank you for coming back to us a second time Pat! We really appreciate it and delighted to hear the delivery and service worked well.

Rated 5 out of 5 stars

Very happy

I'm very satisfied with my purchase. Thank you very much.

20 July 2025
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Reply from Off Your Grid

Thanks for your continued support Gareth. As always it is very much appreciated.

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. Would highly recommend.

30 July 2025
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Reply from Off Your Grid

Hi Darren,
Thanks so much for taking the time to leave this review and for your continued support. We’re delighted to hear you’re happy with the service!

Rated 5 out of 5 stars

Great company to deal with.

Great company to deal with.
Good aftersales service too.
Got the riverpro and the extra battery and its still working great. i think it's nearly 3 years later!

Looking forward to upgrading to the latest Ecoflow Delta pro though. they look great.

26 July 2025
Unprompted review
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Reply from Off Your Grid

Brilliant and great to hear the products are serving you well.

Rated 5 out of 5 stars

Worked out so smoothly

Worked out so smoothly. Signed up for notification when back in stock. Couple of weeks later, received email. Decided to take the plunge. Fast delivery. Almost looking forward to the inevitable power cuts!! Meanwhile - keeping an eye out for offers on solar panels ..

18 July 2025
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Reply from Off Your Grid

Thanks for taking the time to leave the review. It's great for us to know that the stock notifier is working well too. All the best.

Rated 5 out of 5 stars

Great organisation to deal with

Great organisation, explained exactly what I required, which the peers were unable to do to my satisfaction. I would have no hesitation in recommending them.

16 July 2025
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Reply from Off Your Grid

So glad it worked out well for you and thank you for taking the time to leave the review.

Rated 5 out of 5 stars

From the first email to query if said…

From the first email to query if said item was in stock to the prompt delivery... fantastic service and the product is exactly as described and suits my needs...will definitely be using again on a few upgrades... thanks again

8 July 2025
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Reply from Off Your Grid

Brilliant. Delighted that you are happy with your purchase and thank you for taking the time to leave the review.

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