I wasn't sure about a section of the application and decided to telephone the office for clarification. The lady that answered could not have been more helpful. I'm a sole trader and not a limited com... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more
Company replied
Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more
Company replied
OfficeServ provided excellent help when I needed urgent support with my company. Their team was fast, friendly, and guided me clearly through everything. They handled my documents professionally and... See more
Company replied
Company details
- Virtual Office Rental
- Business Center
- Business Management Consultant
- Business to Business Service
- Mailbox Rental Service
- Telephone Answering Service
About OfficeServ
Written by the company
Virtual Office
Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.
The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.
Registered Address
Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on
Registered OfficeContact info
82A James Carter Road, IP287DE, Mildenhall, United Kingdom
- 01638485100
- client.services@office-serv.co.uk
- office-serv.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple and easy to follow instructions.
Really user friendly and easy to follow online instructions.
3 February 2026
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a positive review.
The OfficeServ Team
Easy to set up and straightforward…
Easy to set up and straightforward online portal . My first time setting up a compay. Suggested by a good friend of mine who has been using this for three years.
3 February 2026
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
We are glad you have had no issues with our services, and we look forward to you continuing to be our client in the future.
The OfficeServ Team
More Services, More Value
Office Serv offers an easy to use, online interface to administer its services.
It could add to its services to offer better value to its customers.
5 February 2026
Reply from OfficeServ
Hi there,
Thank you for taking the time to leave us a review, it is truly appreciated.
The OfficeServ Team
Simple to use and fast and responsive…
Simple to use and fast and responsive support. Answered my key questions as soon as I need to get answers and the services is quite suitable to my needs.
Great experience so far
30 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review, it is greatly appreciated. Our Client Service Team are always available with any questions you may have regarding any of the services or account details.
The OfficeServ Team
Great service
Great service! Very easy to deal with. Quick set up and seamless automation. No email spamming. I'd highly recommend.
5 February 2026
Reply from OfficeServ
Hi there,
Thank you for taking the time to leave us a review, it is truly appreciate. We are pleased to hear you found the set up quick.
The OfficeServ Team
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
The OfficeServ Team
Exceptional Value for registered office service
Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can only presume this will run smoothly but for less than £2.25 per month I can not recommend OfficeServ more.
27 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
When we receive any statutory mail for you, this will be processed on the same day that we receive the mail.
If you are set up for scanning and emailing, you will receive these on the same day we do.
Thank you once again for your recommendations.
The OfficeServ Team
Good services
27 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
The OfficeServ Team
Great Value
Great Value. Easy Onboarding. Excellent, prompt service. Very professional set up.
31 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
We strive to keep our pricing as competitive as possible, and our system easy to use.
The OfficeServ Team
Great service
Opening an account with office-serv was very easy. The letter that I received was scanned and sent to me the same day - couldn't fault the service.
happy so far.
29 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
We strive to process all mail received on the same day we receive it.
We are glad to hear you are happy with the service we are providing.
The OfficeServ Team
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
The OfficeServ Team
Outstanding experience
Outstanding experience. The procedure was incredibly straightforward. The site has a polished, professional appearance and is easy to navigate. It provided great confidence that it's a trustworthy platform, not a fraudulent one.
24 January 2026
Unprompted review
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
We are glad to hear that you are enjoying our services.
We strive to keep our interface looking professional, and our system easy to use.
The OfficeServ Team
Great service
Great service, really great costumer service, fast, efficient and amazing price. I wouldn't ask for a better provider.
12 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review.
Our client services team strive to provide excellent customer service, and are more than happy to assist with any questions or queries clients may have.
Thank you once again for your kind words.
The OfficeServ Team
Great service
11 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
The OfficeServ Team
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review, it's very much appreciated.
The OfficeServ Team
i havent heard back from you regards my…
i havent heard back from you regards my company address
14 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for leaving us a review, your feedback is appreciated.
When signing up for our service, you are able to see our address listed beneath the package you are purchasing.
Unfortunately, we are unable to see that you have contacted us after signing up for our services on the 14th January 2026.
I can see that you received a Welcome Email from us at 3:56pm, on the 14th January 2026.
You will be able to find the address you can use within the above mentioned Welcome Email.
If you have any further issues or concerns, please do not hesitate to contact us. You can reach us either by telephone on 01638 485 100, or via email on client.services@office-serv.co.uk.
The OfficeServ Team
Data breach: Sending other customer’s letters to me
Sending other customer’s letters to me, containing sensitive data. Very worrying, as it was a scan of my CIC’s authentication code letter, with other company’s letters from HMRC on the second page. Sent to me 6 times over the space of an hour, each time containing my authentication code and a different company’s private letters. Really sloppy data breach.
20 January 2026
Unprompted review
Reply from OfficeServ
Thank you for your feedback. We understand how concerning this experience would have been and are sorry that it occurred.
This was an isolated technical failure affecting a single mail processing batch on 20 January. Less than 8% of clients who had mail scans processed that day were affected, representing significantly less than 0.4% of our overall customer base. The issue was identified quickly, contained immediately, and access to the affected files was revoked.
Since then, additional technical and manual safeguards have been put in place to ensure that a similar system failure cannot result in incorrect distribution in the future.
While technology can unfortunately fail from time to time, we take incidents like this seriously. All affected clients were contacted directly, and the matter has been handled carefully and in line with our regulatory obligations. We appreciate you raising your concerns.
Kind regards,
The OfficeServ Team
Onboarding Remotely was very easy
Onboarding remotely was very easy with a straightforward, intuitive website, with each step. The response rate via email was fast, and so far, my inbound mail has been shared the same day.
I am very satisfied with the experience.
7 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review.
We are very happy to hear that you found our onboarding process straightforward, and we hope we can continue to provide you with excellent service whilst you are our client.
The OfficeServ Team
Reply from OfficeServ
Hi there,
Thank you for taking the time to leave us a review., it is greatly appreciated.
The OfficeServ Team
Excellent
Excellent. Process was super simple. Professional looking site. User friendly. Gave huge reassurance that its not a scam site, but trustable.
10 January 2026
Reply from OfficeServ
Good Afternoon,
Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear you found the process simple.
The OfficeServ Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.