Used to convert word document to PDF. Very fast service and inexpensive at £0.50. Within two days I had been billed for £39.90 for a monthly subscription which I most certainly did not knowingly au... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently used a PDF to JPG conversion software, and I couldn't be happier with the results. The interface was user-friendly and intuitive, making the process seamless even for someone not very tec... See more
Company replied
Amazing service, quick and reliable and always gets it right
The transaction did not go through but I was given an alternative to get my document
Company replied
Replied to 54% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Read the small print - they will charge you £40 a few days later if not.
The product itself seems very good, however, the small print you probably missed means they subscribe you to their £40 a month plan, with no account and no immediate means of cancelling or disputing the payment. Such tactics are a disgrace. Avoid the company at all costs.

Reply from Office Pdf
Scammers
Scammers! They are misleading you and after the 0.50p file convert they automatically sign you up for the monthly subscription which is £ 39.90!

Reply from Office Pdf
Just like all the other PDF scams you…
Just like all the other PDF scams you buy one conversion and then in the tiniest print possible at the bottom of your email it says that they will take £40 a month out of your account. I have been very ill for six months and I’m on the national waiting list now for a kidney transplant and yet every month this company has taken £40 out of my account. I’m disgusted and shocked by this practice. I don’t believe any good reviews here are genuine.

Reply from Office Pdf
Absolute Con
Absolute Con!
I was charged 50p for 1 PDF which was fine. A month later I was charged £39.00 for a subscription that I did not sign up for and they will not return my money!

Reply from Office Pdf
Used their services
Used their services. Then they took £39 for subscription, I never signed up for. Usually subscription comes with a notice that you subscribed, like movie sites. In this case they just took the money. Stay away..

Reply from Office Pdf
Misleading
Misleading - paid for the service I wanted then they have been taking £39 per month without me knowing.
I hate companies like this. Stay away, they will take your money without you knowing.

Reply from Office Pdf
Total rip off
Total rip off - tease you with a 50p PDF conversion charge and 48 hrs later if you don't cancel the subscription charge you £40!!! Avoid this site at all costs.
I get you might have signed up for a subscription, but when it costs more than my monthly broadband charge, you realise they're taking the pis*

Reply from Office Pdf
unethical -
This is a company which seeks to hoodwink consumers, enticing them into a 'tacit' agreement, published in small and fine print font.There was no clear and visible declaration of this I had no clue that I was paying 5 months of £39.90 a month for using their services once. Somethings may be justified on paper, but not according to the reasonable moral conscience. I will not be using your services again.

Reply from Office Pdf
Thank God my bank blocked these…
Thank God my bank blocked these scammers. I paid for 1 document and didn't even receive it. They tried to take £39 a few days later. 😡

Reply from Office Pdf
A legal fraud
The advertising is dishonest even if it is legal (which surprises me). It gives the impression you are being charged 50p for a document conversion, and you find yourself being charged £39 for a subscription a few days later. If I did not read some small print, it was very small indeed and very well hidden, which I can only assume was deliberate. Company should be shut down.

Reply from Office Pdf
Don't use they con you
Dont use this site I looked for a PDF converter and the offer of 50p was there so I got it they have now taken a further £39.90 without my permission and refuse to refund this is a complete con and I would suggest you do not use there site or offer there are free PDF converters online.

Reply from Office Pdf
Doesn't handle difficult documents
I gave the system a PDF document that had a lot of images. Also, some text had a coloured background. Some images did not appear in the Word output. Also, it appears to do character recognition on occasion so the name "Bradley" came out as "Brodley". Basically flakey.
Also, I too missed the "2 day trial period" condition and was stung for 39 GBP. I think this is how they make their money!

Reply from Office Pdf
Scam - Dont use them
Whoops - They got me. Its not technically a scam as its on the front screen - but its not obvious either!. naughty Dont use it's around £30 a month

Reply from Office Pdf
Avoid at all costs. Scammers.
I paid for a £0.50 conversion and 4 days later they took a year’s subscription from my account.
Customer service levels are rock bottom with repetitive requests for previously sent information. Phishing for information.

Reply from Office Pdf
Fraud scammers
I was really happy with their service until they tried to scam out of £39.90 each month. This is not on the original order page. They mis-represented themselves and should be ashamed.

Reply from Office Pdf
Absolute Scam
Absolute Scam! They took money out of my bank without any permission they said pay 50p for one time use then they were snakes and took £39.99 out of my bank, No email, Nothing! Avoid this company like the plague!

Reply from Office Pdf
Beware! Scammed!
Paid £0.5 for a one off pdf conversation then scammed for membership. Bank spotted and stopped my card.
I do not recommend

Reply from Office Pdf
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






