Offer Rejuvacare Reviews 

355
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers had a great experience with this company. Customers frequently praise the support team and staff for being exceptionally helpful, polite, and quick to resolve questions or billing concerns. People often mention that representatives are very professional and efficient when handling requests, making interactions pleasant and reassuring. However, some customers also noted frustrating issues regarding the online ordering process and inconsistent product performance. Consumers experienced unexpected billing charges or unwanted subscription fees, while others mentioned difficulties with returns or incorrect items being shipped. Despite these challenges, individuals appreciated when support agents stepped in to resolve complications and straighten out refund requests.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising staff members for their knowledgeable, prompt,... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising quick... See more

Product

Reviewers express mixed feelings about product performance, with some consumers praising the relief and... See more

Order

Reviewers highlight ambiguous aspects of order processes, noting that while some customers praised helpful... See more

Refund

Customers consistently note ambiguous experiences with refund requests, as some people report receiving quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Needed some info on the effectiveness of the red light therapy through clothing. Weinard was very fast and extremely helpful. Tried the belt twice yesterday and seemed to get some relief. Will try aga... See more

Company replied

Rated 5 out of 5 stars

I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price. I never expect... See more

Rated 5 out of 5 stars

I explained to Shirwen that my son died and that I need the refund to help pay for the funeral expenses. I am absolutely broken hearted, and never had such pain in my life. He understands the situatio... See more

Company replied

Rated 5 out of 5 stars

Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

355 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(355)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After placing an order then deciding to… "update."

After placing an order then deciding to "update" the order, a problem was encountered in the billing amount. It unfortunately triggered a warning from my bank. Mike originally was helping me via email but since it was past his working hours, he turned over the case to Daniela. She helped me by cancelling the original order so I could place a new order the next morning with a direct call to Customer Service. I appreciate both Daniela's and Mike's kind patience and assistance. I look forward to using the Foot Renew with Red Light Therapy. So far Rejuvacare's customer service is very considerate.

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Mike and Daniela were patient and helpful in getting your order sorted out. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Sebastian was awesome he resolved my…

Sebastian was awesome he resolved my issue immediately

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Sebastian resolved your issue immediately. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

After a delivery glitch

After a delivery glitch, Daniella processed a replacement for me the same day. Thank you and I will confirm delivery upon receipt.

17 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Daniela processed your replacement the same day. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Customer Concern

Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending your Company my issue.Very Professional and great follow up and Communication from two of your Team Members.. Thank You George

14 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Omar and Weinard were professional and quick to resolve your concern. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Thank you to Belle in customer service…

Thank you to Belle in customer service for your quick and helpful assistance!

12 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Belle provided quick and helpful assistance. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

We had a problem with our initial order…

We had a problem with our initial order and needed to cancel it immediately. Daniela in customer service was very helpful and my problem was solved quickly with a full refund. Excellent customer service!!

10 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Daniela was able to resolve your cancellation and refund quickly. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Daniela's prompt response and taking…

Daniela's prompt response and taking care of my issue was a big relief. I was very stressed as I had been traveling and was upset seeing a charge that wasn't easy for me to understand. She was prompt, efficient and solved my situation.

Daniela's professional attentiveness creates loyal customers!

11 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Daniela was prompt and efficient in resolving your concern. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Returned a back brace that did nit work.

I ordered a back brace that had a heating/vibrating unit in it. Even though I charged it with the cord provided, and the lights came on it did not heat up nor did it vibrate.. I contacted Support right away to request a return. Sherwin was very helpful. Everything went smoothly. Daniella helped with my initial inquiry.I’ll let you know if I don’t receive the refund..
Pat Davis

11 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Sherwin and Daniela were helpful throughout your return process. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Great customer service

This company and Sherwin in particular went above and beyond to help me with a problem and made everything right when it could have been a mess. Thank you

10 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Sherwin went above and beyond to make things right for you. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Sherwin was very professional and…

Sherwin was very professional and explained how the &249 was in ADDITION to the $99. If I had realized that I wouldn’t have ordered the red light version. I was given a 25% discount to continue with the order. Very kind.

7 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Sherwin was clear in explaining the charge and could offer you a discount to continue. We truly appreciate your support! RejuvaCare Customer Support

Rated 4 out of 5 stars

There was a misunderstanding regards to…

There was a misunderstanding regards to membership and RejuvaCare resolved to our satisfaction....what more can you ask for? They really care about each and every customer.
Jeff

1 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad the membership misunderstanding was resolved to your satisfaction. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Danelia was very professional and helpful

Daniela was very helpful in canceling an order I had placed by mistake. Received a full refund immediately. She was very responsive and professional. Thank you

6 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Daniela was responsive and professional in canceling your order and processing an immediate refund. We truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Freecash Rale money site and big offer🤑

Freecash Rale money site and big offer🤑

3 September 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for taking the time to leave a review. If you have any questions or concerns about your RejuvaCare order, please don't hesitate to reach out to us at support@rejuvacare.com or +1 302-261-9613. RejuvaCare Customer Support

Rated 1 out of 5 stars

Ordered 2 lumber wraps

Ordered 2 lumber wraps, immediately called, less than 5 minutes and wanted to change to only one. Was told I could not. They were already shipped. Impossible! Received the 2 a week 1/2 later. Called to return one, said I couldn’t because I had to try for 30 days. It didn’t matter that I had received 2. I am currently consulting with atty for predatory marketing to desperate consumers

20 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback and we sincerely apologize for the experience you have had. We would like to look into your account and get this fully resolved. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can address this for you. RejuvaCare Customer Support

Rated 5 out of 5 stars

After a mistake was made while…

After a mistake was made while listening to their product video my account was charged but as soon as I informed them of it, they helped me get in touch with customer service and not only did they returned my money but since the products had already started the shipment process, they let me have them free of charge.
I have now used them for about a week and do see less swelling of my ankles and feet. It also feels nice. The only issues are that it doesn’t retain battery charge for more than 3-4 uses. But I am glad that it helps to bring down the swelling a bit. Hope next improvement of their product is longer lasting rechargeable batteries. But I love the product none the less. Thank you for such a great gift and for crediting my money back early the next day.

24 July 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad we could resolve the charge quickly and that the product is already helping reduce your swelling. We appreciate the note on battery life, and we truly appreciate your support! RejuvaCare Customer Support

Rated 5 out of 5 stars

Sherwin was great to work with

Sherwin was great to work with. On point and helpful.

30 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Sherwin was on point and helpful. We will make sure to pass along your kind words to him. We truly appreciate your support! RejuvaCare Customer Support

Rated 2 out of 5 stars

Honest Disappointment

Honestly, I was looking forward to receiving my rejuvaKnee device and putting them to use immediately to hopefully resolve or assist me in my water retention medical issue. I would also like to comment on my initial order process where the purchaser is forced to go through 2 other sales adventures lasting several minutes on my phone order asking me to buy additional stuff that I did not need, to try this product. That was very frustrating! Then after that process, I wasn't sure my order was completed until I received my confirmation and then the several weeks delay on shipment being held up from overseas just put the nail in the coffin for my as it all looked like a "scam" at this point and I decided to cancel the order as it just wasn't meant to be!!! Sherwin in CS has been great in responding to me and handling my cancellation and credit charge refund and I will advise once it appears on my card.

28 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are glad Sherwin was able to help handle your cancellation and refund. We appreciate you letting us know about the checkout process, and we truly appreciate your support! RejuvaCare Customer Support

Rated 3 out of 5 stars

Good customer support

Somehow, my card company asked me if this was legit. The dollar amount, over $300, was not familiar to me. After getting in touch quickly to the vendor, a customer service person named Daniela got in touch. She immediately got it straightened out. Thanks, Daniela.

25 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback! We are so glad Daniela was able to quickly get this straightened out for you. We truly appreciate your support! RejuvaCare Customer Support

Rated 1 out of 5 stars

Rejuvacare operates like a scam site

Rejuvacare operates like a scam site. Yes the shoulder massager works well. I was aware of all the complaints about the company continually monthly billing for unauthorized charges but thought that I could avoid this fraud by being careful not to check any "membership" fees or boxes. Well, not so much. I checked out with my purchase for one single item, nothing else on my checkout / purchase page. Yet They still proceeded to charge me monthly. $42.99 per month and then $49.99 per month. Finally got through to them and they only credited back half of the fraudulent charges. Now I have to go through a charge back procedure on my cc. Not worth it. Fraudulent use of my cc for months.

10 August 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback and we sincerely apologize for the experience you have had. We would like to look into your account and get this fully resolved. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can address this for you. RejuvaCare Customer Support

Rated 1 out of 5 stars

Subscription trap con trick site = AVOID AT ALL COST!

I am a UK customer who purchased a physical shoulder care product from this US-based business on 26 March. However, the product failed completely right after the 90-day guarantee period.Worse yet, I recently discovered that this business automatically enrolled me into an ongoing, hidden monthly subscription of £33 without my explicit knowledge, consent, or agreement at the time of purchase. They have since taken 6 unauthorized monthly payments from my credit card.The company uses highly deceptive practices to trap international consumers. They have intentionally engineered their online customer portal so that no account creation or password recovery option exists for my order email. This completely blocks my ability to log in and cancel this unauthorized billing myself.

8 March 2026
Unprompted review
Offer Rejuvacare logo

Reply from Offer Rejuvacare

Thank you for sharing your feedback and we sincerely apologize for the experience you have had. We would like to look into your account and get this fully resolved. Please reach out to us directly at support@rejuvacare.com or +1 302-261-9613 (Mon-Sun, 9 AM-6 PM EST) with your order details so we can address this for you. RejuvaCare Customer Support

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