Came back after months, account still there, balance zero obviously.
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I had one of those scattered nights where I pulled up the site, got sidetracked by food, came back, couldn't remember why the cashier was up, then eventually ran a quick $50 test with Apple Pay.... See more
five contacts about one voided bonus. two chats, two emails, one complaint form. every single response has contained the phrase in line with our terms and conditions, and none has ever named the term... See more
The balance flashed one number, then settled on another after refresh Maybe it corrected itself, but when money pages flicker like that I stop trusting the whole screen Not furious, just tired of ch... See more
Company details
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Daily Offer 🎯 Boosted welcome deal
Contact info
United States
- offer-filter-now.click
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Spin button greys out for 20 seconds…
Spin button greys out for 20 seconds every third or fourth round, and there is nothing wrong with the connection, 5 bars and everything else in the house working fine
five contacts about one voided bonus
five contacts about one voided bonus. two chats, two emails, one complaint form. every single response has contained the phrase in line with our terms and conditions, and none has ever named the term or the condition. ive asked directly, in writing, three times now. theres a script for that too apparently, because the identical sentence has come back all three times.
the live lobby showed tables that would…
the live lobby showed tables that would not actually open for two days.
seriously
seriously, friday morning I tried filtering spending by date and the totals changed after refresh. Same dates, different number. How am I meant to trust the overview if it cannot count steadily?
Emma from live chat answered
Emma from live chat answered, sort of. Then one agent said the bonus expired and another said active. the chat closing mid-message was the bit that ended it for me. The whole thing felt more confusing than it needed to be.
App ran fine till the cashier button…
App ran fine till the cashier button just vanished.
Payment status said rejected on desktop…
Payment status said rejected on desktop and review on mobile. I took screenshots since the 30 withdrawal was the only thing I was trying to track. The account screen didn't make anything any clearer
The limit change screen is tiny on…
The limit change screen is tiny on mobile
I tapped confirm, it opened the help screen, and I still don't know whether the lower limit saved
The account screen didn't make anything any clearer
Saved stake disappeared.
Payment status said paid on desktop and…
Payment status said paid on desktop and pending on mobile. I took screenshots because the 57 withdrawal was the only thing I was trying to track. Support still had the same old note afterwards.
Asked in chat which document they still…
Asked in chat which document they still needed, Sophie pasted the generic KYC list.
asked again more specific, got the exact same paste.
gave up after that
the bonus clock skipped hours.
i tried the site from a hotel room
i tried the site from a hotel room, and the cashier used confusing labels. the problem made a simple session feel needlessly frustrating
I had one of those scattered nights…
I had one of those scattered nights where I pulled up the site, got sidetracked by food, came back, couldn't remember why the cashier was up, then eventually ran a quick $50 test with Apple Pay.
The charge went through fast, but what I appreciated more was the uneventful account history after.
It listed the deposit, the two brief slot sessions, and the balance shifts without making me click through five tabs.
I also turned on a session reminder since I knew I was already running low on energy.
It fired at 8 minutes, mildly annoying, but fair.
I'm not claiming the whole place is flawless or anything.
I just liked that the basic account features held up while I was barely paying attention.
Cashback appeared in the promo tab on…
Cashback appeared in the promo tab on Friday evening. By the time I clicked it, the reward history said nothing was accessible. No schedule, without any warning, just empty. That detail mattered since the balance had switched.
the live table stream and the betting…
the live table stream and the betting timer are out of sync by about two seconds.
the timer shows five seconds left and the table has alredy closed.
lost three hands that way before i worked it out and started betting early
I asked a simple KYC question in…
I asked a simple KYC question in support ticket. The answer was a full wall of generic terms and still didn't say which file was failing. The records continued to show the problem as unresolved.
After a short session
After a short session, the minimum withdrawal was higher than expected. I would have accepted a clear explanation, but none appeared.
The time-out page looked active at…
The time-out page looked active at first. Somehow, the cashier still allowed another deposit next morning. control pages should reduce confusion, not create more. The screenshot was already in the thread same screen
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