Oexn is a super transparent broker. I think if they provide this quality service soon they surpass leading brokers in the industry. Trading environment is great.
Company replied
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See what reviewers are saying
Worst Broker Ever ( pure scame ) - My every Trade Holds Average 3mnt - when Withdrawing then them told me HFT - so if you’re profitable then they are not giving money ( so dont use this broker... See more
Company replied
Introduced through a friend of mine who worked with their subsidiary for many years before. We had some issues back then but it seems like their infrastructure has strengthened tremendously since then... See more
Company replied
Collaborated with OEXN and executed a super traders' competition early this month. So far not too shabby, they have aided us in finding some great signals and steady eddie all the way for the first 2... See more
Company details
Written by the company
Bespoke customer support. Ultra tight spreads. Wide range of quick and convenient funding and withdrawal options. No hidden fees.
Contact info
33, Edith Cavell Street, 11324, Port Louis, Mauritius
- +35799276507
- operations@oexn.global
- oexn.global
Breach of guidelines
OEXN gave me the flexibility that I…
OEXN gave me the flexibility that I need for my investment, has the exact product for me in regards the the ever changing market.
25 November 2024
Reply from OEXN
Hi خالد العظيم,
Thank you for your kind recommendation! We're thrilled to hear that OEXN has provided the flexibility and tailored products you need to navigate the ever-changing market. Delivering solutions that align with our clients’ investment goals is at the core of what we do.
Should you have any feedback or require further assistance, we’re always here to help. Thank you for choosing OEXN!
Best regards,
The OEXN GROUP Team
As an introducing Broker
As an introducing Broker, I value timely payouts and well-functioning client portal. OEXN delivers flawlessly on both, making them a reliable and trusted partner of my business.
20 October 2024
Reply from OEXN
Hi Dakota Douglas,
Thank you for your recommendation and for highlighting the aspects you value most! We’re delighted to hear that our timely payouts and well-designed client portal have met your expectations. Supporting our Introducing Brokers with reliable tools and services is a top priority for us, and it’s wonderful to know that we’re contributing positively to your business.
If there’s anything more we can do to assist you, please don’t hesitate to get in touch.
Best regards,
The OEXN GROUP Team
The platform functions smoothly
The platform functions smoothly, but weekend communication with OXEN could be improved. Live chat offers quick responses, though not all issues are fully resolved.
2 May 2024
Reply from OEXN
Hi james,
Thank you for your recommendation and feedback! We’re pleased to hear that you find our platform smooth and our live chat service responsive. We understand that weekend support could be improved, and we’re actively working to enhance our availability and ensure that all issues are fully resolved.
Your input is invaluable in helping us grow, and we appreciate you taking the time to share your experience. If there’s anything more we can do, please let us know.
Best regards,
OEXN GROUP Team
Better customer service than before
Better customer service than before. I was not very satisfied with their level of customer service previously but I will admit that after I talked to their senior BD, the level of care they have is much better. Most of my questions/issues are now addressed, especially those regarding PAMM strategy and profit sharing, it seems their employees' knowledge on these issues is limited and only a few know it in and out. However, their system is one of the few that I can use without much hassle and has a lot of flexible functions for me to set the parameters.
21 November 2023
Reply from OEXN
Hi Michael Reid,
Thank you for sharing your honest feedback and for recommending OEXN! We’re glad to hear that your experience with our customer service has improved and that our senior BD was able to assist you effectively. Addressing concerns like PAMM strategy and profit-sharing is a key focus for us, and we appreciate your patience as we continue to enhance our team's expertise in these areas.
We’re also delighted that you find our system user-friendly and flexible—it’s designed to empower you with the tools you need for seamless management. Your feedback helps us identify areas for growth, and we’ll use it to provide even better service in the future.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Best regards,
OEXN GROUP Team
Joined one of their seminars..
Joined one of their seminars... Came from a stock background didn't have much experience with FX/CFDs trading but their online seminar definitely highlighted the incentives of trading along with some promotions. However, probably not for me as ,y risk appetite doesn't allow me to engage in such high-risk trading activities.
19 September 2024
Reply from OEXN
Hi Samuel Bouchard,
Thank you for your recommendation and for attending our seminar! We’re glad to hear that you found it informative and that it provided insight into the benefits of trading and available promotions. We understand that trading FX/CFDs may not be suitable for everyone, especially depending on individual risk tolerance.
We appreciate your feedback and hope you continue to find value in our resources. If you have any questions or would like more information on other investment opportunities, we’re here to help.
Best regards,
OEXN GROUP Team
Very strong order execution time
Very strong order execution time. Wow it's hard to find a broken that is going positive slippage now and I was very surprised that when my TP was triggered for my gold order at 2501 and it was actually positive slippage executing me 2501.85. Real STP broker and I can say I am very impressed. Should be more brokers like this out there.
17 January 2024
Reply from OEXN
Hi Ryan Scott,
Thank you for your recommendation and kind words! We’re thrilled to hear that you’re impressed with our order execution and the positive slippage on your gold order. Providing real STP trading and delivering efficient, reliable service is at the core of what we do.
Your feedback motivates us to keep raising the bar, and we’re grateful for your trust. If you have any questions or need assistance, don’t hesitate to reach out.
Best regards,
OEXN GROUP Team
Hit or miss with their liquidity during…
Hit or miss with their liquidity during news events. I'm not sure if they have different liquidity pools for different clients but it seems like during for events such as non-farm, CPI etc, sometimes I can trade right after the event, but recently It seems trades are not executed and showing market closed or invalid parameters. I can understand the lack of liquidity during such events but it wasn't like this before. I would be interested if sales can contact me and explain to me the situation here.
30 July 2024
Unprompted review
Reply from OEXN
Hi Myron Watters,
Thank you for sharing your experience and for recommending OEXN! We understand how crucial reliable liquidity is during high-impact news events like non-farm payrolls and CPI releases. We’re sorry to hear that you’ve encountered issues with trade execution and error messages during these times.
While fluctuations in liquidity during major events can sometimes affect trading conditions, we aim to maintain the highest possible standards to support our clients’ needs. We appreciate your feedback, as it helps us review and enhance our platform’s performance.
If you have any further insights or questions, please feel free to reach out to our support team. We’re here to help and ensure a seamless trading experience.
Best regards,
OEXN GROUP Team
Confusing information with bank wires
Confusing information with bank wires. I wired funds to trade with them according to instructions given to me by their sales. However, a week went by and I didn't get the funds credited to my account. Only later on was I informed that they no longer use that bank and back and forth I lost 100$ and had to re-wire the money.
6 August 2024
Reply from OEXN
Hi Derek Watts,
Thank you for taking the time to share your experience. We sincerely apologize for the confusion and inconvenience you faced with the bank wire instructions. We understand how frustrating this must have been, and we appreciate your patience as we work to improve our communication and processes.
Please know that we are actively addressing these types of issues to ensure clearer instructions and a smoother experience for all our clients in the future. Your feedback is valuable to us, and we will use it to refine our procedures. If there’s anything we can do to make up for this experience or if you need assistance, please reach out to us directly.
Best regards,
OEXN GROUP Team
50% stop out
50% stop out, used to 30%. I was trading with them for 3 years and the stop-out level was always 30%, and when they changed it to 50% and I was not notified, my account got stop out triggered. They said they sent an email but I didn’t get it.
15 August 2024
Reply from OEXN
Hi Jacson,
Thank you for sharing your experience with us. We deeply apologize for the inconvenience you've encountered. We understand the importance of such changes, and we are committed to improving in this area. We will review our notification process to ensure that important updates are communicated more clearly to all clients.
If there’s anything we can assist you with or any issues we can resolve, please don’t hesitate to reach out. We appreciate your feedback and will continue to work on improving our services.
Best regards,
OEXN GROUP Team
KYC process is not without faults
KYC process is not without faults. My mates and I opened accounts with them and we were asked for traditional accounts that other brokers usually do not ask for, I'm not sure it's because of our jurisdiction or what. The entire process took more than48 hourss.
11 September 2024
Reply from OEXN
Hi Aidan Ramos],
Thank you for sharing your experience with us. We appreciate your feedback on the KYC process and apologize for any inconvenience it may have caused. We understand that a thorough verification process can be time-consuming, and we strive to make it as efficient and straightforward as possible for all our clients.
We are committed to ensuring transparency and minimizing any delays whenever possible. Your input is valuable, and we’ll take it into account as we continue to refine our procedures to better serve our clients.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Best regards,
OEXN GROUP Team
Constant problems with their MIB/SIB…
Constant problems with their MIB/SIB setups. We dealt with their platform managers and although they say they have a MIB/SIB setup for my business, the percentages were constantly being calculated wrong.
9 September 2024
Registration process was easy It took…
Registration process was easy It took me 10 minutes to open an account and to start trading. Very smooth and impressive.
1 May 2024
Unprompted review
Reply from OEXN
Hi Husai Mauer,
Thank you for your recommendation and for sharing your positive experience! We’re delighted to hear that you found the registration process smooth and efficient. Making it easy for you to start trading is one of our priorities, and we’re glad we could impress you.
If you need any assistance or have questions as you continue trading, please feel free to reach out.
Best regards,
OEXN GROUP Team
I have been enjoying the OEXN platform…
I have been enjoying the OEXN platform until I recently had an issue with stop loss…. Never had an issue before where there was such slippage for my stop loss but after last week's news event, my stop loss was triggered, and I was slipped 15 pips more than what I set my SL to be..
25 July 2024
Unprompted review
Broker seems a bit snotty
Broker seems a bit snotty. They should treat experienced IBs better as we have more than 30 years experience working in the market, we know how to do the market better and they need to listen more.
17 July 2024
Professional treatment for corporate…
Professional treatment for corporate customers. I respect the partnership that I currently have with OEXN and the direct line that I have with their senior managers.
22 October 2023
Reply from OEXN
Hi Martin Crowe,
Thank you for your recommendation and for recognizing our commitment to professional service! We’re pleased to hear that you value the partnership and direct communication with our senior management team. Building strong relationships with our corporate customers is important to us, and we’re glad that we’ve met your expectations.
We appreciate your trust and look forward to continuing our successful collaboration.
Best regards,
OEXN GROUP Team
OXEN is a great platform for all…
OXEN is a great platform for all traders who want a good selection of instruments from FX to commodities, only recommendation I would have for them is to add crypto and some exotic pairs like the ruble or Argentinean peso...
3 April 2024
Unprompted review
Reply from OEXN
Hi Shanta Shanno,
Thank you for your recommendation and for sharing your feedback! We’re glad to hear that you appreciate the selection of instruments available on our platform. We value your input and understand the appeal of adding crypto and more exotic pairs like the ruble or Argentinean peso. Your suggestions are important to us as we strive to expand and improve our offerings.
We appreciate your support and look forward to providing you with an even better trading experience.
Best regards,
OEXN GROUP Team
Annoying KYC process
Annoying KYC process. I sent 4 different documents to prove my proof of address and they kept rejecting it because it wasn't within the past 3 months. Forget it.
27 August 2024
Ease of withdrawing commissions...nice…
Ease of withdrawing commissions...nice broker that settles commission daily and no issues withdrawing commission even when volume is large.
26 August 2024
Reply from OEXN
Hello Georgia Fallon,
Thank you for your positive feedback! We’re thrilled to hear that you’ve had a smooth experience with withdrawing commissions and that our daily settlement process has met your expectations. Providing reliable and efficient service is a priority for us, and we’re glad to know that we’ve delivered on that.
If you need any further assistance, feel free to reach out. We’re here to help!
Best regards,
The OEXN GROUP Team
Unreasonable requirements on their…
Unreasonable requirements on their bonuses. I applied for a 20% bonus and achieved the number of lots required however, the process of taking out the bonus was a bit annoying. They had to calculate the time for each trade and due to their "limitations" some trades were not counted. In the end, I was still able to collect the bonus and would definitely be more aware in the future. They should make the terms and conditions font larger and bold.
25 July 2024
Reply from OEXN
Hi Jack Collins,
Thank you for sharing your experience with us. We appreciate your patience in working through the bonus process, and we apologize for any frustration caused by the requirements and limitations. Your feedback about making the terms and conditions clearer is valuable, and we’ll certainly consider improving the visibility of the information moving forward.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
OEXN GROUP Team
Good back office
Good back office, easy to use but wish they had different currency wallets. seems like right now they can only offer USD wallets so if I were to deposit or want to use a back office in other local currencies this is not supported by them. Usually, big brokers have this function available.
31 July 2024
Reply from OEXN
Hi Jeffrey Lewis,
Thank you for sharing your thoughts with us! We're glad to hear that you find our back office easy to use. We appreciate your suggestion regarding supporting multiple currency wallets, and we understand how important this feature is. We’re always looking for ways to improve, and your feedback will be taken into consideration as we continue to enhance our platform.
If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!
Best regards,
OEXN GROUP Team
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