Odd Bunch Reviews 1,483

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting it surpasses what's available in regular grocery stores. Many appreciate the value for money, finding the prices significantly lower and the quantity generous, which helps them save money and eat healthier. The delivery service is frequently highlighted as reliable and well-communicated, bringing convenience to their doorstep. People also enjoy the variety, which encourages them to try new fruits and vegetables and get creative in the kitchen. However, some customers have experienced issues with delivery, including missed deliveries, late arrivals, or boxes being left in inappropriate locations. A few people were dissatisfied with the quality of certain items, reporting squashed, over-ripe, or inedible produce. There were also occasional concerns about the quantity and variety of items in some boxes, with some feeling they received too much of one item and not enough of others, or that the portions didn't make sense for their needs.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the freshness and quality of... See more

Quality

Customers had positive experiences with quality, often praising the freshness and taste of the produce, with... See more

Delivery service

Users describe positive interactions with delivery service, often praising the quick, reliable, and... See more

Value for money

Clients share positive opinions on value for money, consistently highlighting significant savings compared to... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boxes are an excellent way to incorporate more fruits and vegetables into your diet and weekly meal planning. I have had some issues (over-ripe or damaged produce, missed items etc.) but Odd Bu... See more

Rated 5 out of 5 stars

I purchased the boxes for my daughter and family in Winnipeg. I was very excited to find a service that actually delivered to Winnipeg. My daughter and granddaughter are very excited to open thei... See more

Rated 5 out of 5 stars

The produce has been fresh with lots of variety, the price is about half of what I'd pay in store, and the customer service is rapid and excellent! We are eating healthier with more fruit and veg than... See more


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

So glad I tried Odd Bunch…

So far I’ve received two orders and I’m so pleased! I love the variety in the organic small box and the option to substitute within my weekly delivery!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

So convenient!

I've been getting odd bunch for over a year now and I think it's great. I eat way more veggies getting these boxes and it eliminates a majority of my grocery store runs to get fresh produce. You do occasionally get some bad produce but the price still makes it worth it. I also love the ability to skip weeks.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing deal and great variety every week.

The produce has been fresh with lots of variety, the price is about half of what I'd pay in store, and the customer service is rapid and excellent! We are eating healthier with more fruit and veg than we normally would because of getting weekly Odd Bunch, which is great!

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Generally I have been getting exactly…

Generally I have been getting exactly what I requested. Once in a while, there seems to be glitches in the website for me. Once in awhile I want to skip a week, but today the website isn't showing me any other dates than just this week. This has happened twice now. Other than that, food is great. Fun doing new recipes

8 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We apologize for the inconvenience caused.

Please reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to look into it further for you.

Rated 5 out of 5 stars

Great alternative to grocery stores

The produce received has been great, some soft clementines but not inedible. I wish there was an option to exclude certain items (allergies) but I understand the necessity behind re-directing the produce.

11 April 2026
Unprompted review
Rated 4 out of 5 stars

the value is incredible

the value is incredible. I am on my 3rd box already. My last box, the grapes were a little wrinkly and shrivled... I sent OB a photo and within 24 hours they responded and offered me a refund for the grapes. $7 on a $20 box packed full of produce. That's crazy. Love our OBB.

11 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

Thank you so much for your kind words. :)

We are really glad to hear that!

Rated 3 out of 5 stars

Too Many "DATES OF EXPERIENCE"!!!

The first few boxes were absolutely fantastic. Fresh, well picked, produce that lasted for quite awhile. Then things changed n "went south as they say".
Half the amount of produce started to come n came up with already rotten goods, 1/2 the amounts of produce started coming. 1/2 n less of a head of broccoli, Brussel Sprouts are sometimes in a small bag (neat n tidy) the next time they'll be thrown in all over. When I started getting the juices (if I GOT the juices delivered) they will pile them all ontop of the produce n squashall of it. They'll throw cantaloupe, heavy squash, etc., ONTOP of softer produce.
I plan my meals around my deliveries. When I get my box n most is wrecked, rotten or squashed or the box doesn't show up at all, it pisses me off because it messes up my meal plans. They say oh well sorry, here's a credit. At lot of good that does. They wrecked my Thanksgiving Dinner!!! I had my whole meal planned, n NOTHING!!! I didn't get my box delivered that week. They think it's a favour they're doing for you, when they should be doing that anyway. Still doesn't fix things!!
It's either they CAN'T TRAIN THEIR STAFF PROPERLY OR THEIR STAFF ARE TOO DISRESPECTFUL TO BOTHER TO LISTEN n PAY FRICKEN ATTENTION TO WHAT THEY'RE DOING NOR DO THEY CARE!!!! SMARTEN UP, WOULD YOU!!!!!!

4 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We apologize for all the inconvenience caused and understand your disappointment.

Please know that we abide by a 100% customer satisfaction policy. You can reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to look into this further and make things right for you. :)

Thank you for your patience and understanding.

Rated 1 out of 5 stars

What a scam

I was really excited to discover this service and to get my first box. How disappointing... i ordered a bio basket et for 32$( 15% off first one so didn t pay full price) i hot a little bag of baby carrots, 2 avocados, i iceberg salad, 1 caulyflower, 2 oranges, 2 pears, 3 apples and 7 small potatoes... Should i really get to swallow the idea that i m saving money????? I mean, it would barely cost me 20 $ in a store. I am beyond insulted that it could get that scammy.

11 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We’re really sorry to hear how disappointed you were with your first box. That’s certainly not the experience we want for our customers.

Please reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to look into this further for you. :)

Rated 1 out of 5 stars

Paid for, delivered to wrong address

Edit: I have been refunded for the order I didn't receive. This was still an unpleasant experience, as I had to prove that I didn't receive the order and send photos of where I actually live. Not typical for any other delivery service.

I ordered and paid for my first box, and was very excited to participate in this program. It's a brilliant and necessary concept.
My order was delivered to the wrong street and I have not been refunded or given a replacement.
So far, no satisfactory follow up from the company.

9 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

We apologize for the inconvenience caused. This is surely not the experience we aim to provide.

Please reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to look into this further for you.

Rated 3 out of 5 stars

Produce was spoiled in 2 days.

The delivery is good etc, box is good quality and sealed. But, I got my produce on Monday and by Wednesday, most of it was spoiled. I paid $30 for essentially a few onions and a butternut squash. I canceled my order.

8 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

Thank you for sharing the feedback and we apologize for the inconvenience caused.

Please reach out to us at help@oddbunch.ca using your registered email address and details and we would be happy to assist you further.

Rated 5 out of 5 stars

I love getting my large mixed box every…

I love getting my large mixed box every week! This makes me broaden my cooking and gives variety to my family that I wouldn’t otherwise purchase. The produce is always fresh and if you ever have an issue customer service is very quick to respond and fix the issue.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

The box contents are delicious

The box contents are delicious. I live in a seniors building and I share my medium box with four other seniors. So on Fridays we make it a get together party and it's fun to share.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

We live in a rural area outside Ottawa…

We live in a rural area outside Ottawa and rarely qualify for these types of programs. A friend tried it and had rave reviews, so I used her referral code and ordered a box. We had an email on Tuesday confirming our order and what would be in it, then multiple messages on Saturday morning saying our box was on the move! It comes from Merivale Rd Ottawa so not too far.
The produce is the same quality as we find at our local grocery stores or better. It might be small or oddly shaped, but it’s fresh and tasty. I’m considering ordering another box to be shipped to my daughter at university. Very pleased with my experience so far!

4 April 2026
Unprompted review
Rated 4 out of 5 stars

Great concept and company!

Great concept and company!! They have had some hiccups with their delivery and sometimes the product is less than desirable, but customer service has been pretty good!

10 April 2026
Unprompted review
Odd Bunch logo

Reply from Odd Bunch

Thank you so much for your kind words and support. :)

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