These boxes are an excellent way to incorporate more fruits and vegetables into your diet and weekly meal planning. I have had some issues (over-ripe or damaged produce, missed items etc.) but Odd Bu... See more
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Service was great
Service was great! And everything in the box exceeded our expectations. Super affordable for everything you get,
I am extremey disappointed with the…
I am extremey disappointed with the order I received today. The quality of the produce is unacceptable; the bell peppers are rotten and unsafe to eat, and the Brussels sprouts are too tough to use.
Furthermore, the value for money is simply not there. The avocados are the size of small eggs and remain rock-hard. I wish there was an option to attache a photo for your reference. I could easily purchase this entire quantity of produce, in much better, usable condition, for almost $20 at any of my local stores. Paying $26 for sub-par and inedible items is unacceptable.

Reply from Odd Bunch
Good value
Good value
Some growing pains with the ordering system but it got figured out. Will continue using

Reply from Odd Bunch
I’m very disappointed in my experience…
I’m very disappointed in my experience with this company. As a first time customer, I misunderstood what menu I was going to be getting and when my delivery would happen. It’s really not clear on their website. I tried to cancel my order literally within two minutes of making it and the company refused saying I had ordered past the deadline so I guess they’re that kind of company. Really terrible customer service.

Reply from Odd Bunch
Variety and Ease
I love the variety and every week offers new options. Plus if I don’t like something or already have it, substitution is easy!
I'm pretty unhappy with the delivery…
UPDATE:
Still unhappy with the delivery. The box was delivered to the wrong apartment in my building because they didn't check the unit number and I had to go collect it from my neighbour.
Things that I do like about the service are the recipes they include and ideas of what to do with the vegetables and fruit. However, the produce seems to go bad very very quickly even when properly and carefully stored based on type.
I don't know if I'll continue with the service... I'll give it one more shot because I want it to work out.
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I'm pretty unhappy with the delivery experience and with customer service not having a phone number.
I signed up for my first box, apparently after the deadline for the week for my catchment area, which I can understand... but there was no clarity surrounding when my first delivery would actually be in my subscription confirmation email. I emailed customer service to have them confirm and clarify if I would get a notification, text, or email and what day my delivery would be on. They responded a day or so later saying my first box would be next week Thursday.
It is now the following week, on my delivery day, and I got a notification that to track my order I would need to install a third party delivery app- so fine, I did that- got the out for delivery notice and then I just automatically got a Missed Delivery notice during that window.
The driver did not attempt to buzz my apartment or to call me while I've been home the whole time, waiting for my delivery.
Now I'm trying to get customer service again and I have to submit an email, probably with another minimum 24hr turnaround. Can't call the driver or respond to the missed delivery, even though they're probably a block away, and have absolutely no idea what this means for my order. Do I wait another week? Do they try again tomorrow? Is my produce sitting in a hot car?
I'm sure the produce is probably great but I wouldn't know, I've been waiting two weeks to find out, but I do know that their customer service, clarity, and delivery drivers kinda really stink up to this point.

Reply from Odd Bunch
Received my first box today and…
Received my first box today and everything looks amazing! Cant wait to try out some new recipes!
Great so far!
I’ve been using Odd Bunch for a week now, and I’m genuinely impressed. It feels great knowing I’m helping to reduce food waste by rescuing 'imperfect' produce that tastes the same as what you'd find in a store. The prices are significantly lower than my local supermarkets, and the quality has been good so far. Highly recommend if you want to eat healthy while being kind to your wallet and the planet.
The best thing since sliced bread
Odd Bunch Grocery has been such a great find. The produce is always fresh and delicious, and it’s absolutely worth the money. We’ve noticed a big savings on our grocery bill while still getting great quality fruits and vegetables. One of the best parts is that it’s encouraged us to try and eat veggies we normally wouldn’t buy ourselves. It’s made meal planning more fun and helped us waste less too.
Great Quality and Variety
A lot of my friends were talking about how great Odd Bunch was and I had no idea what they were referring to. They explained it to me and when I looked on the website, I was impressed. I immediately signed up as a customer and am extremely happy with the variety of products I receive each week and the low cost. It's easy to skip a week when needed, too. 5 out of 5 starts for Odd Bunch from me.
Absolutely in love with my box
Absolutely in love with my box! I wish I knew about this sooner, but excited for my delivery every week 🍆🌽🥕🥦🍅
Great selection of veggies
Great selection of veggies, also lots of diversity in types of ingredients..I've never seen such small white onions 🧅 thank you oddbox

Reply from Odd Bunch
Loved my box
Loved my box
Everything was perfect
My favorite Brussels sprouts
Delivery is always fresh and timely.
Delivery is always fresh and timely.
Pretty good when you have discount…
Pretty good when you have discount codes. I appreciate that you can request substitutions. Don't love how carelessly the boxes are being packed. Romaine with a cabbage and butternut squash on top of it. No care for the more delicate produce they are sending. I do like that it's basically 100% plastic free

Reply from Odd Bunch
The fresh fruits and vegetables come…
The fresh fruits and vegetables come right to the door! If your like me and can’t get out it’s a great way to get fresh stuff at a discounted price and then get it delivered!
This box of delights just keeps giving!
I've ordered a medium box for the last 4 weeks and can't wait to receive this week's. I'm loving the variety and the challenge to find ways to use everything. I'm determined to waste none of it, so I've been taking more care with menu planning and also have used the great tips they have shared about how to preserve various types of produce more effectively. Tips for avocados, celery and fresh herbs have been complete game changers as these items are now lasting so much longer! I love having more fruit than usual in the house and the wonderful variety of veggies. We do a lot of home cooking and feed 4 adults with our medium box. The only produce supplementation I have been doing is extra onions, carrots, garlic and potatoes occasionally. As I tend to keep those staples on hand, I often substitute one item for a double portion of a favourite thing to better feed the four of us - like brussels sprouts or a beloved fruit. Everything feels right about this choice and I love that I can pause easily if I'm getting buried or won't be around/cooking for a while. Even my young adult kids get excited about unboxing the deliver each week.
Odd Bunch is great value for great food options
Odd Bunch is great value for great food. They delivery is timely and selection is great. Best part is I am saving money, eating healthier and wasting less. Would recommend if you are thinking about it !
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