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See what reviewers are saying

Rated 1 out of 5 stars

I want your company to stop trying use my credit card, remove me. Or tell me how you can never try taking my money again.

Rated 5 out of 5 stars

I would like to inform you that the negative reviews left in regards to Octopuspays products and services are false. Octopuspays generally serves legal entity customers and fake reviews have never... See more

Rated 1 out of 5 stars

SO nice looking - but unfortunatelly - scam. Support is gone for 3 month. Not due to Covid - but due to CEO od Octopuspays who is hiden ceo of Dexopay and is the same who stole millions from gagapay n... See more

Company replied

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH OCTOPUSPAYS - as you will never ever see your money nor support nor mystical figure Raitis Kaucis who has stolen money from over 20,000 people in last 5 years!

Company replied

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

22 reviews

5-star
4-star
3-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Octopus pays

I want your company to stop trying use my credit card, remove me. Or tell me how you can never try taking my money again.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

I doesn't have account with octopus…

I doesn't have account with octopus every month I see they toke money to my account is a scam I have no idea who's octopus pay very be careful with thing since this day they still collect money from me My bank can't do nothing Idk where to contact them so sad

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - You do good to make 2 cents a day and then you have to transfer it with some shady Pay app that no one has ever heard of.

4 April 2024
Unprompted review
Rated 3 out of 5 stars

They offer no help for anything

They offer no help for anything! They charge 29.95. And altho i did not pay the 29.95 i am very glad i didnt because i looked up octuspay and the company seems to b closed down.

11 March 2024
Unprompted review
Rated 4 out of 5 stars

Good customer service

Good customer service. Very trustworthy and responsible payment company. Working daily with SEPA and SWIFT transfers related to my business activities. Service works as expected.

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Message from Raitis Kaucis, CEO of OctopusPays

I would like to inform you that the negative reviews left in regards to Octopuspays products and services are false. Octopuspays generally serves legal entity customers and fake reviews have never used Octopuspays products and services.
If any person thinks that Octopuspays has infringed their rights, MAS and Singaporean police can be contacted.

Sincerely
Raitis Kaucis, CEO of Octopus Pays

8 April 2021
Rated 5 out of 5 stars

Highly recommend!

Surprisingly supportive customer support department (unlike others I have had an experience with). Assisted with all my questions. Recommend this platform to everyone seeking fast international payments!

19 March 2021
Unprompted review
Rated 4 out of 5 stars

Have had a genuinely pleasant experience…

I Have had a genuinely pleasant experience, maybe the platform is a bit confusing at the first glance but I managed to adapt easily. The customer support is also really understanding and has helped me out a couple of times. Would recommend.

15 March 2021
Unprompted review
Rated 5 out of 5 stars

Octopuspays meets clients` business needs

Good afternoon. Having business experience with Octopuspays for almost 1 year I am proud to say we are more than satisfied with the services, provided by Octopuspays. For making international SWIFT transfers Octopuspays is the best choice, especially for e-commerce industries, because payments are sent and received in 2-3 days, which is very fast. SEPA payments are also available, which means Octopuspays meets all the clients` business needs. I would like to add all future clients must keep it in their mind, Octopuspays has strict compliance, which means the nature of your business and purposes of your transactions will be checked carefully, but on the final point you will receive a very good payment solution for your business.

12 March 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH OCTOPUSPAYS

DO NOT DO BUSINESS WITH OCTOPUSPAYS - as you will never ever see your money nor support nor mystical figure Raitis Kaucis who has stolen money from over 20,000 people in last 5 years!

21 November 2020
Unprompted review
Octopus Pays logo

Reply from Octopus Pays

Hello,
Thank you for your review.
Could you contact our Support via the internal message centre from your profile? Our client database, unfortunately, does not show a client under your provided reviewer name and surname.

Thank you for choosing our services,

Octopus Pays Team

Rated 1 out of 5 stars

SO nice looking SCAM

SO nice looking - but unfortunatelly - scam. Support is gone for 3 month. Not due to Covid - but due to CEO od Octopuspays who is hiden ceo of Dexopay and is the same who stole millions from gagapay network and minersale. Scammer. Sad that he is still walking free.

21 November 2020
Unprompted review
Octopus Pays logo

Reply from Octopus Pays

Hello,
Thank you for your review.
Could you contact our Support via the internal message centre from your profile? Our client database, unfortunately, does not show a client under your provided reviewer name and surname.

Thank you for choosing our services,

Octopus Pays Team

Rated 1 out of 5 stars

octopuspays steals people money the…

octopuspays steals people money the same as dexopay. no support. not functioning business. scam.

21 November 2020
Unprompted review
Octopus Pays logo

Reply from Octopus Pays

Hello,
Thank you for your review.
Could you contact our Support via the internal message centre from your profile? Our client database, unfortunately, does not show a client under your provided reviewer name and surname.

Thank you for choosing our services,

Octopus Pays Team

Rated 1 out of 5 stars

NO BUSINESS WITH RAITIS KAUCIS

NEVER EVER DO ANY BUSINESS WITH RAITIS KAUCIS AND HIS COMPANIES. HE IS SAD SCAMMER FROM EUROPE

21 November 2020
Unprompted review
Octopus Pays logo

Reply from Octopus Pays

Hello,
Thank you for your review.
Could you contact our Support via the internal message centre from your profile? Our client database, unfortunately, does not show a client under your provided reviewer name and surname.

Thank you for choosing our services,

Octopus Pays Team

Rated 1 out of 5 stars

MONEY IN OCTOPUSPAYS IS GONE

ONCE YOU PUT IN MONEY IN OCTOPUSPAYS OR IN DEXOPAY AS THEY ALL ARE LINKED TO THE SAME OWNER RAITIS KAUCIS - MONEY DISSAPEARS

21 November 2020
Unprompted review
Octopus Pays logo

Reply from Octopus Pays

Hello,
Thank you for your review.
Could you contact our Support via the internal message centre from your profile? Our client database, unfortunately, does not show a client under your provided reviewer name and surname.

Thank you for choosing our services,

Octopus Pays Team

Rated 1 out of 5 stars

CAN NOT RESEND PASSWORD

CAN NOT RESEND PASSWORD. THERE ARE OTHER CRYPTO SYSTEMS MUCH BETTER WORKING

21 November 2020
Unprompted review
Octopus Pays logo

Reply from Octopus Pays

Hello,
Thank you for your review.
Could you contact our Support via the internal message centre from your profile? Our client database, unfortunately, does not show a client under your provided reviewer name and surname.

Thank you for choosing our services,

Octopus Pays Team

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