Octopus Capital Reviews 

97
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've worked with Ismail a lot over the last year or so. He is a brilliant BDM and always a pleasure to deal with. He is extremely responsive and consistently gets terms back to me quickly, but what I... See more

Rated 5 out of 5 stars

I have used Octopus several times as a broker and dealing with them is straight forward and professional. You don't have to chase them as they are proactive in deals and want to get things funded. Spe... See more

Rated 5 out of 5 stars

I have recently submitted my first Bridging application with Octopus. The portal is very easy to use and the BDM Ismail Chaudhry very helpful and quick to respond in the quoting stage. He was very foc... See more

Rated 5 out of 5 stars

I just wanted to take a couple of minutes thank Ishmail for the exemplary service he provides. Always accommodating, always accessible, nothing ever too much trouble, never overpromises and under deli... See more

Company details

Written by the company

Octopus Capital, part of Octopus Group, is a leading specialist real estate investor, with over £3.3 billion under management and a highly experienced team of over 90 professionals. Our property lending team provides bespoke, customer focused financing solutions across the UK residential, commercial and development sectors. The team has lent more than £7.5 billion across over 5,200 loans, providing competitively priced financing throughout the UK and spanning the property investment lifecycle, with loans typically ranging from £100,000 to £50 million.


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4.8

Excellent

TrustScore 5 out of 5

97 reviews

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4.8

All reviews

(97)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Regulated Bridge

I placed a regulated Bridge to Octopus for a client downsizing to purchase a new home, they offered very competitive rates, their customer service was impeccable, the whole team kept me well informed all the way through until completion.

I dealt With Samantha Webster initially, who supplied figures and qualified the case scenario, very efficient, I then dealt with Oliver Poter at preliminary application stage, Oli was on hand to answer questions and guide me through the process. Once the application was submitted, I dealt with Paul Mann the credit Manager, who worked incredibly hard, replying to all my emails swiftly, Paul worked relentlessly chasing solicitors, checking data / documents, without his contribution, the client would have failed to make deadline, and lost the onward purchase.

I highly recommend Octopus Real Estate.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

The very best service!!

I placed a foreign national buy to let purchase with Octopus and was expecting it to be a bit of a difficult case. I was wrong! Both Fay Potts (credit manager) and Michael Mather (BDM) made the process as easy as possible.

From my initial enquiry all the way through to completion. They even helped chase solicitors which is unheard of from any lender.

Will definitely be back again. Thanks again both.

Chris
Manchester Mortgage Centre

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Pleasure working with Octopus

Pleasure working with Octopus, always a quick response and very friendly, will do anything they can for you to complete the deal. I look forward to working with them more in the future

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Both Jordan and Jess have been…

Both Jordan and Jess have been outstanding throughout this process. They have kept me up to date every step on the way. They’ve gone above and beyond to ensure I have completed. Friday 13th today and guess what, we’ve COMPLETED.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

CLIENT COMPLETION

Between Jess & Jordan, they really have provided a first class professional service. Nothing is too much trouble and they ALWAYS respond in a timely fashion, without being chased - it's most refreshing to deal with like minded people who share the same mission - to get the job done! Thanks a million both

9 January 2023
Unprompted review
Rated 5 out of 5 stars

Thank you!

I just want to give a shoutout to Fay Potts who was extremely patient and helpful with a transaction of mine. If it wasn’t for her help there is no way this would have completed before Christmas! Thank you!

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Super

Have used Octopus a couple of times now & every time they are quick, decisive & clear in the process & what they need. Will use Octopus again for sure.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

we took a complicated case to octopus who have such an excellent commercial awareness and always look at ways to get deals done. Claire Dunning as always is extremely responsive and adds value to our proposition.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

What a FANTASTIC journey...

What a FANTASTIC journey... I want to say a HUGE thank you to Sam W, and Claire D, for the great work they did on and for my clients application. I received clear and detailed information on what was needed to ensure the application went as smoothly as possible and, received swift communication to any queries I had - Fantastic teamwork. I would also like to say thank you to Fay P, for helping finalise the offer paperwork. Thanks and look forward to working with you and Octopus Real Estate again.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Good products, great customer service. Had a very difficult completion, Sup Sapatnekar went over and above to enable this completion to take place so as not to financial impact the client - fantastic service !

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Jordan from Octopus is a real asset to their team. As a property investor I would highly recommend and will be coming back as a repeat customer.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Octopus and…

Great service from Octopus and particularly Paul Mann and Oliver Porter, nothing is ever too much trouble and go beyond service levels of other bridging and buy to let providers, Would have not hesitation recommending them to others

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Massive Thank you

I am a broker and deal with lots and lots of lenders, this week has been insane and i am very snowed under, i emailed Jessica Wilson at Octopus who is dealing with one of my applications and advised I was swamped, she said that she could help and did so by contacting our client direct and copying me in.
This kind of small gesture was absolutely what I needed, and it makes me want to put more business to Octopus, having such a good relationship and such helpful staff really makes a massive difference, Thank you so much Jessica xxxxxxxxxxxxxx

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Michael, Kayley and Jessica have been amazing! The market is crazy right now but I always get a quick response and will do anything to help. A fantastic team! Keep up the good work :)

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service as always

Amazing service as always, Paul mann, Daniel Murray and Suparn Sapatnekar was amazing to help us get this deal over the line. Thanks again Guys.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Octopus Real Estate were recommended by Fresh Money

Octopus Real Estate were recommended by a broker and I was very impressed with their operation. Setting up the loan was completed extremely quickly giving me the opportunity of securing the property I wanted to purchase. The support from Sup during this process was invaluable and his patience and easy communication was much appreciated. When it came to repaying the loan the support given by Claire Miller was excellent and managed by her quickly again with excellent communication throughout. I am very impressed with Octopus Real Estate and their staff, the ones I dealt with, are an asset to their organisation. Thank you Octopus.

9 August 2022
Unprompted review
Rated 5 out of 5 stars

Just been talking to Octopus Energy…

Just been talking to Octopus Energy about my forthcoming tariff change. After the shock of the increase, I spoke to a lovely lady called Beejal. She was very patient, extremely helpful and friendly. She explained everything to my satisfaction. Thank you Beejal and well done Octopus Energy

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Fast Bridging at its best!

We have recently completed a bridging loan in a matter of weeks with Octopus Property.
The application was super urgent and needed to move promptly. Regulated loan with sale as exit, Terms were received fast and turnaround from AIP to binding offer was exceptional. One happy client and one happy broker!

Great team, great terms, great service... Highly Recommend Octopus Real Estate

Thank you !!

28 June 2022
Unprompted review
Rated 5 out of 5 stars

A very positive experience from Octopus…

A very positive experience from Octopus and can highly recommend them. I received a mortgage offer from them allowing me to purchase an apartment after only a few weeks of submitting my application. Would happily use them again.

7 June 2022
Unprompted review
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Reply from Octopus Capital

Hi, Thank you so much for sharing your positive review on our services here at Octopus Real Estate. We really value your opinion and taking the time to write us a review!

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