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Rated 1 out of 5 stars

SCAMMER! If you contact this ‘seller’ via a certain platform - FB marketplace - and want to pick up the items - which he supposedly allows, you will be ignored. He only allows purchase of his goods b... See more

Rated 5 out of 5 stars

To cut a long story short, I ordered some equipment from octofitness and received some of it on time but other items got held up due to the delivery service not Octofitness. A person named Halil... See more

Company replied

Rated 5 out of 5 stars

Octo fitness, well what can I say the equipment I purchased are top quality really professional stuff. The gentleman who was in contact with me was the kindest sweetest young man I’ve spoken to over e... See more

Company replied

Rated 5 out of 5 stars

Great quality equipment, and great price. There may have been delays due to COVID restrictions but the guys at OctoFitness always kept me up to date with shipment information and delivered the order a... See more

Company replied

Company details

  1. Fitness Equipment Wholesaler

Written by the company

We sell brand new affordable and high quality fitness equipment , based in London ; deliver to the UK.


Contact info

3.9

Great

TrustScore 4 out of 5

47 reviews

5-star
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1-star

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Rated 1 out of 5 stars

SCAMMER!

SCAMMER!
If you contact this ‘seller’ via a certain platform - FB marketplace - and want to pick up the items - which he supposedly allows, you will be ignored. He only allows purchase of his goods by online order, and like many others here, your money will be taken but you will never see the goods.

2 September 2022
Unprompted review
Rated 4 out of 5 stars

Good product

Good product, good price, good communication, a little slow on delivery. Overall very good. Looking forward to future purchases.

2 February 2022
Rated 1 out of 5 stars

I ordered 2x12.5kg dumbells over a week…

I ordered 2x12.5kg dumbells over a week ago and I'm yet to receive a delivery date. I thought I would have them within a week so feel very let down.

22 December 2021
Octofitness logo

Reply from Octofitness

The customer literally just emailed me about 40 minutes ago to ask for a delivery date on a pre-order product. I told him he would be getting the product for the first week of January as it states that in the description of the product as well. Please read the description of products before purchasing them.

Rated 5 out of 5 stars

Problem resolved

My order was unfortunately lost in transit and out of stock when we realised but they managed to source me another at the same cost and sent me it without any issues. Great service.

24 November 2021
Rated 5 out of 5 stars

Great purchase!!

Great purchase. A slight delay in my delivery but not a problem. There customer service was great. Kept in touch and answered all my queries!
Happy customer! Would order again!

3 November 2021
Rated 5 out of 5 stars

Great service and quick delivery

Halil was very helpful and got back to me quickly when I enquired about some measurements of equipment, and the delivery was super quick! Great communication all round, and everything was in perfect condition on arrival!

1 November 2021
Octofitness logo

Reply from Octofitness

Thank you for your kind review, we hope to see you back soon :)

Rated 5 out of 5 stars

Hex dumbbells

Good quality dumbbells, will be ordering more asap 🙌

20 October 2021
Octofitness logo

Reply from Octofitness

Thank you for your kind review, we hope to see you back soon :)

Rated 5 out of 5 stars

My second visit and still great

My second visit and still as great as the first. Slowly helping me build my kettlebell collection. Great, well made and feel great when working out

20 October 2021
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Reply from Octofitness

Welcome back! We are grateful to have you as a loyal customer of OctoFitness. Thank you for your kind review and we hope to see you back once again :) .

Rated 1 out of 5 stars

Awful

Awful service as weights were delayed (company stating they sent to wrong address, after I had asked where they are). When I did eventually receive them, they are possibly the cheapest, tackiest weights I’ve ever had.

They have replied to my review, but please don’t buy from them (definitely their weight plates)…. Pretty basic company too, which annoyed me as I had hoped for standard weights.

13 October 2021
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Reply from Octofitness

We had informed the customer there was going to be a delay due to the items being sent to the wrong address; at no point did the customer ask to cancel his order for a refund. For the quality of the products I completely disagree with the customer, I'm more than happy to arrange a return for a full refund if you are not happy with the products. Please get in contact via email. EDIT: Clearly the customer is just being difficult and wants some attention JUST IGNORE.

Rated 5 out of 5 stars

Excellent

Great service, quick delivery & quality products. Also easy to contact and request updates.

2 October 2021
Octofitness logo

Reply from Octofitness

Thank you for your kind review, we hope to see you back soon :)

Rated 5 out of 5 stars

Super fast delivery.only part of prefer…

Super fast delivery.only part of prefer delivered as some thing out of stock but got phone call and all sort it. Excellent service,would recommend.

26 September 2021
Octofitness logo

Reply from Octofitness

Thank you for your kind review, we hope to see you back soon :)

Rated 5 out of 5 stars

Superb

Superb, as described, good quality and price

22 September 2021
Octofitness logo

Reply from Octofitness

Thank you for your kind review, we hope to see you back soon :)

Rated 5 out of 5 stars

Great equipment!

Great equipment - highly recommended.
Excellent price

17 September 2021
Octofitness logo

Reply from Octofitness

Thank you for your kind review, we hope to see you back soon :)

Rated 5 out of 5 stars

Excellent

Excellent ..;……………………

16 September 2021
Octofitness logo

Reply from Octofitness

Thank you for your kind review, we hope to see you back soon :)

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