Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
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See what reviewers are saying
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... See more
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... See more
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... See more
Company details
Written by the company
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Contact info
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3.3
Average
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Top service
One of the best online shopping experience ever! Great service, great communication, affordable prices, good advice, very responsive and speedy delivery. Excellent - highly reccomended.
19 July 2015
Unprompted review
first class customer service and fantastic price too
came across OCO GLASSES on Google while looking for TOM FORD sunglasses, i had been looking around for several weeks after seeing a pair i liked in a shop in Lincoln, Looked at the price and thought , really nice but im not paying that, i have been on holiday and looked in duty free and they were still mega priced, found OCO GLASSES and there prices were reasonable, i then noticed the banner at the top of the page offering 20% off, you could not hold me back,
Brilliant service and free next day delivery, The Elliot sunglasses were just what i was looking for and look fantastic, buy from OCO GLASSES and you wont be disappointed
18 July 2015
Unprompted review
Jules
Amazing..!
So happy with my purchase! great quality, great price, great service, quick delivery.
I read the reviews and felt it was too good to be true !! but now I know why..! now I'm about to purchase another pair for my twin sister..!
18 July 2015
Unprompted review
OCO are the best!
All positive points with this company:
1. Very attentive customer service. Quick to reply and follow up on queries
2. Competitive prices on the latest model sunglasses
3. The personal review on each pair is a nice touch by the owners
You can't miss with OCO! Highly recommended
13 July 2015
Unprompted review
Awesome
Great selection of designer frames, really friendly service and competitive pricing. Perfect!
29 June 2015
Unprompted review
Fantastic!!
The glasses came the day after I ordered them in all the packaging and the glasses are absolutely gorgeous, Thank you so much!
26 June 2015
Unprompted review
Delivered on what was promised
They sent a code to get a decent discount on first purchases, packaged it all nicely, and delivered faster than I expected - using Special Delivery
23 June 2015
Unprompted review
Fantastic Service
Absolutely terrific service from the guys at OCO Glasses. Very fluid, user friendly website - which is fantastic visually - allowed me to purchase a stunning pair of sun glasses for a stunning price! New pair of Oliver Goldsmith Manhattan arrived in a flash, packaged with the utmost care and style.
Thank you, I'll be back very soon for the next pair!
20 June 2015
Unprompted review
Excellent price, service and product.
Received my prescription Prada sunglasses today. Excellent value and lens quality, thank you!
15 June 2015
Unprompted review
Excellent service
Great price. Lovely product, great communication and fast delivery
11 June 2015
Unprompted review
Good service, Good price,Good Value
I was buying a fairly expensive pair of frames and after shopping around OCO looked to have the best deal,
Asked a few questions to clarify options around lens choices, alternate frames, my prescription etc. all of which were answered very promptly - without being pushy for a sale
A slight hitch when placing the order was dealt with quickly ( in the evening) by customer service. 2 days later my glasses turned up as ordered.
Very pleased with the glasses, the price and the pleasant personal service.
7 June 2015
Unprompted review
Fantastic service
Recently bought some Ray Ban glasses, found them cheaper on this site than anywhere else, add to that the first time purchase discount I was very happy. Very quick delivery as stated and a helpful email from the company about a PayPal issue was greatly received. Will use again for sure.
7 June 2015
Unprompted review
Seamless Shopping Experience
Great selection of frames to choose from, extremely competitive pricing, faultless service and speedy delivery - there's nothing more to say! Great shopping experience, couldn't recommend more highly.
4 June 2015
Unprompted review
recent sunglass purchase
Would highly recommend this company. Excellent service very professional and delivery achieved deadline as promised.
31 May 2015
Unprompted review
Fabulous Darling!
Highly recommended. Great choice on this website and easy to navigate. A professional service with fast delivery. Presented in an elegant way in keeping with the gorgeous sun glasses I purchased.
31 May 2015
Unprompted review
Excellent customer service
From being let down with my order by a previous supplier, it was a delight to order my sunglasses from a reputable company where you know your order is in stock and will be delivered the next day. Coupled with excellent, friendly customer service, I look forward to ordering from them again and have recommended OCO to all my friends and family. I cannot recommend them enough!
30 May 2015
Unprompted review
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