I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service vi... See more
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Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. T... See more
I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the b... See more
I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted... See more
Company details
Written by the company
Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!
Contact info
Rooms 1318-19 13/F, Hollywood Plaza 610 Nathan Road, Mongkok KL, 999077, HONG KONG, China
- support@oclean.zendesk.com
- oclean.com
Hasn’t replied to negative reviews
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Less bulky and more refined than others
Less bulky and more refined than other electric toothbrushes I've used. It's also cheaper, and it comes in a variety of colors.
Thanks OClean!
First of all, my wife and I absolutely love our new OClean toothbrushes. Our toothbrushes are powerful, incredible quiet, and actually fun to use,
As for OClean Customer Service, after purchasing our toothbrushes, I had a request, and they responded immediately. We couldn't be happier with our new OClean toothbrushes, and the fine customer service that we received. Thanks OClean!
Oclean X Ultra S Sonic Toothbrush is…
Oclean X Ultra S Sonic Toothbrush is loud and not 45dB as you say, the charger is very slow, poor materials, cheap plastic, the battery runs out quickly, returns are not possible after opening the box, the worst toothbrush I have ever bought in my life, the worst company, returns are not possible
It was easy to order delivered in a…
It was easy to order delivered in a speedy fashion, and is a very good product for taking care of your teeth I will let my friends and family know of my experience with your product thanks
Great price with $50 off coupon
Great price with $50 off coupon. Got the kit with over 6 replacement heads and travel case. It’s been working great for the first week, very happy with it so far. The app that oclean has is a nice bonus.
customer service fail
Update: Oclean‘s response below is nonsense. I have contacted them repeatedly and they asked me to submit videos of the problem and photographs of parts which I did and then they stopped responding. I have yet to hear from them.
I am two toothbrushes in and I’m very disappointed. The first one died after five months and the second one after seven months. Simply would not recharge. I took very good care of this toothbrush. This is no fault of mine and the company has failed to step up.

Reply from oclean.com
Excellent Toothbrush
The purchase of the toothbrush was very easy. However it took 7-9 days to receive it from China. It would be nice if they shipped from a US location.
The toothbrush works great, and is easy to use.

Reply from oclean.com
Great product and customer service.
I love the brush itself (have had it for 2-3 years), but was not happy when their confusing website led to my receiving the wrong color replacement brush heads. At first they refused to correct this so I posted a two star review (as NJSpice). I couldn't find a way to edit/update that so I'm doing so here because they reconsidered and ended up sending me the right color (& let me keep the wrong ones). I really appreciated that, and they have also been good about responding to a couple questions about the brush I've had over the years.
Products themselves are good
Products themselves are good, but be careful ordering accessories like extra brush heads as the website is confusing. "Style" numbers actually denote COLORS, I ended up with the wrong color and they would not make it right.
Not sure it cleans as well as my old…
Not sure it cleans as well as my old Sonicare. Have to be careful how you hold it. The control pads are right were I naturally hold it and so I keep changing the settings accidentally.
I never received the toothbrush
I never received the toothbrush.
You are a bunch of cheaters.
You left me no contact number to let you know that I never received it.

Reply from oclean.com
Oclean for the win.
Quietest brush I’ve ever heard. Fast delivery. China to Canada took about 5 business days.
Will use this for travel and purchase the new ultras S for everyday use. 👍
Shipping address issues.
Too early to tell. The auto mailing address that only came up after submitting payment info was incorrect. I immediately used your contact info to report the correct address. When shipped the incorrect address was listed. So far, nothing received and no response info. Just in case, correct address is Capt Harry Elam 1426 Borghese Ln #301 Naples FL 34114. 252-207-8499
Works great and the magnet…
Works great and the magnet… why didn’t someone do this before!
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