OCHO Reviews 121

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the affordability of the prices and the flexibility of payment options, which are often described as convenient and budget-friendly. Many people appreciate the streamlined and quick user experience, finding the sign-up process smooth and easy to navigate. The service is consistently praised for its efficiency, with reviewers noting the ease of obtaining insurance with low down payments and various payment plans. Customer service is also highly regarded, with many mentioning helpful live agents and a stress-free experience. However, some customers were not happy with the pricing, stating that the quotes were higher than expected or that the payment breakdown changed after signing up. A few other people also felt that the customer service was bad or that there were delays in getting their insurance active.

What people talk about most

Price

Customers had positive experiences with price, with many reviewers reporting that they received affordable... See more

Payment

Clients share positive opinions on payment, appreciating the flexibility and ease of setting up payment... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as amazing, streamlined, and... See more

Service

People report positive experiences with service, often describing it as fast, reliable, and easy, making the... See more

Customer service

Reviewers mention positive feedback about customer service, with many finding the agents to be helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company or App is seriously AMAZING I Can’t tell you how seriously helpful this is!! I wish nothing but continued success and great things for your company. Thank You!! For making Car insurance... See more

Rated 5 out of 5 stars

It was a streamlined , online no hassle experience i am happy the deals were awsome snx the serup was easy - i am telling everybody anx snybody- YOU BETTER GET OCHO!

Rated 5 out of 5 stars

Shopping for insurance is always a headache with a relentless amount of calls from different carriers offering basically the same plan. Ocho does it differently. They show you different options (b... See more

Rated 5 out of 5 stars

Money has very lean in my household. My budget fluctuates and it's hard to keep up with my budget to where my bills get paid on time. OCHO works with me when I'm unable to make the payment. I don't re... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Insurance Broker

Written by the company

Welcome to OCHO. We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward. OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM. Insurance, built around you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great timing !!

Great timing !!! I have a funeral to attend this week and it was the right price point and affordable and the process was smooth.

5 May 2026
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Reply from OCHO

We're glad we made car insurance one less thing for you to worry about during a difficult time. If you ever need us Jeremy, we're right here. Thank you for taking the time to review us!

Rated 5 out of 5 stars

The Care

The manner of, how much they help your life.

4 May 2026
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Reply from OCHO

This really touches us, Brian. Our mission is to really help people out, we're so glad we could do that for you.

Rated 5 out of 5 stars

Down payment was amazing

Down payment was amazing

26 April 2026
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Reply from OCHO

Whooo!! That's what we like to hear! Low downpayment car insurance makes such a difference to your bills, happy we could help!

Rated 5 out of 5 stars

They were great!!!!;they got me a…

They were great!!!!;they got me a cheaper price then anyone could even think about getting me. I will let everyone I know in on my find.

1 May 2026
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Reply from OCHO

Thank you for this amazing review, Kimberlee! That's great we were able to get you such low cost car insurance :).

Rated 2 out of 5 stars

After i paid $259.00 I still did not…

After i paid $259.00 I still did not have insurance until 3 days later. And found out i just started policy 5/1/26. And payment schedule is supposed to be set for every 2 weeks but mine is scheduled for 5/8/26. Only one week till next payment.

1 May 2026
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Reply from OCHO

Hi Mark, we're sorry about this experience you had, it certainly wasn't ideal. The insurance carrier Bristol West changed the quote by the time you paid, so we had to send you a new price. We're doing our best to work on new technology to stop things like this happening again. Thank you for being with us!

Rated 5 out of 5 stars

Just amazing best app in the world I…

Just amazing best app in the world I been stressing about all this insurance stuff because my record but this made it so easy and I didn’t have to talk to nobody love it

2 May 2026
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Reply from OCHO

Best app in the world! You're making us blush, Tyquwan! We're stoked we helped you out, and hope we can continue to do so.

Rated 3 out of 5 stars

I’m just starting out with your…

I’m just starting out with your company. Let’s see how things go and then my stars may go up!

1 May 2026
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Reply from OCHO

Hey Jennifer, thanks for being with us! We hope we can get that star count up :). If you ever need anything, we're right here.

Rated 5 out of 5 stars

Pretty simple

All online. I didnt recieve a million calls about signing up

22 April 2026
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Reply from OCHO

Hi Lynda! That's great you found getting your car insurance simple, that's what we aim for! Thank you for the review.

Rated 5 out of 5 stars

Very easy to start my policy at a much…

Very easy to start my policy at a much better rate than what I was being quoted. Even better that I didn’t have to go through all the questions with an agent just to be disappointed by a high quote at the end.

28 April 2026
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Reply from OCHO

Whoo!! Thank you for the review. Everyone hates those calls, that's why we'll never bother you with them.

Rated 5 out of 5 stars

easy and fast

This was a easy and fast experinece with a great down down payment

23 April 2026
OCHO logo

Reply from OCHO

Hi Kelli, that's so good you got a low down payment on your car insurance with us! And that it was fast and easy. Thank you for taking the time to review us, we really appreciate you.

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