Oceanjewel Reviews 

143
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewelry quality, noting that necklaces and rings are durable, elegant, and wonderful for everyday wear. People also highlight the beautiful packaging and express deep satisfaction with how well the accessories match online descriptions and photos. Though some customers experienced delivery delays or lost parcels, support staff generally helped resolve these situations quickly. A few reviewers felt frustrated by communication difficulties and prolonged shipping times when orders failed to arrive as expected. Buyers consistently appreciate the fast shipping times, helpful customer service, and overall ease of the ordering process.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and beautiful... See more

Quality

Clients share positive opinions on quality, consistently highlighting the robust metal and well-made pieces... See more

Delivery service

Customers report positive experiences with delivery service, highlighting fast shipping times and great... See more

Order

People report positive experiences with order, highlighting phenomenal customer service and lovely,... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing widespread satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some pearl shell stainless steel earings from oceanjewel whilst at Boardmasters Festival 2025 and can confirm they survived surfing, sand, festival showers and a mosh pit or two. I never once t... See more

Rated 5 out of 5 stars

really happy with the necklace and that i ordered as a christmas gift for my sister, and i’m sure she’ll love it! oceon jewel was very quick replying and helpful when the order got lost in the deliver... See more

Rated 5 out of 5 stars

First discovered this company at Boardmasters where my boyfriend won one of your necklaces during the surfboard challenge. He has worn it every day since and it looks just as amazing as the day he got... See more

Rated 5 out of 5 stars

My favourite accessories. I ordered 2 pairs of earrings and they are so easy to put on and don’t feel heavy and uncomfortable but are really good quality and look lovely. I also ordered a necklace and... See more


Company details

  1. Jewelry Store

Written by the company

Set out With a mission to handcraft, design, source and create unique high-quality jewellery at an affordable price, offering both style and comfort. About Us: We are a new start-up company located by the south coast of England. Set up from a passion for jewellery we want to offer quality jewellery that looks and makes you feel like it’s been purchased from one of the high-end jewellers at an affordable price. Our opinion is you don’t have to spend a fortune to look great. We have spent time designing and sourcing Ocean Jewel products so you look great but still have enough money left to go out and show them off. Please keep an eye on our store as we are adding more designs every day. We are learning and progressing every day so if you have any feedback we would be happy to hear it. Keep relevant, keep cool, keep looking great, keep Ocean Jewel as your number one jewellery store. All of our products available are made of 100% stainless steel which means all our pieces are tarnish proof and hypoallergenic. Ensuring that no harmful metals such as lead, nickel or cadmium.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(143)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality!

Great quality pearl necklace, I have been wearing it all the time. Quick shipping too. Would definitely buy from here again!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant product

Absolutely brilliant product, better then I could’ve imagined, I’ve bought it as a gift to my partner for our holiday away together and I can’t wait for him to see it, such speedy delivery too! Will definitely be ordering from here again

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Sound & Honest Company

I’ve bought three products from this firm. The first time was just to see if it was legit, as I’m wary about buying jewellery online.

The gold Connell chain arrived promptly and is perfectly as described.

The second time the parcel was lost by Royal Mail, but the company sent a replacement and offered a full refund if I wanted. Very impressed by the professionalism and attentiveness with which they handled the situation.

The jewellery itself is perfect. Robust, quality metal and looks great. I’ve had a lot of compliments on it already and I will definitely keep buying from this company.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Love their stuff

Love their stuff. Ordered twice for myself and twice for my friends. Looks and feels amazing. Especially love the Connell chain!!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

First discovered this company at Boardmasters where my boyfriend won one of your necklaces during the surfboard challenge. He has worn it every day since and it looks just as amazing as the day he got it. Because the quality was so amazing I had to get a matching one too!

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Good quality items.

There was a slight misunderstanding with accidentally being sent the wrong item but the seller was extremely helpful and when sorted out I was extremely happy with my order.

13 January 2026
Rated 5 out of 5 stars

I’m obsessed

I’m obsessed. Bought necklaces, a bracket and a ring at Boardies and they’re rarely taken off :-). Love the range

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Wave pendent necklace

I received a Silver Wave pendant for Christmas and the design looks really nice. This is my first time wearing a pendant and I would highly recommend buying from OceanJewel.

28 December 2025
Unprompted review

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