obilet.com Reviews 

1,151
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers had a great experience with this company. Customers frequently mention that the vehicles are exceptionally clean, schedules are strictly respected, and the staff is consistently polite and professional during every single journey. People also emphasize that finding and booking trips online is an extremely straightforward, fast, and completely hassle-free experience overall for all passengers. However, some customers also noted frustrating experiences dealing with unhelpful customer support teams and serious problems regarding missing or unfulfilled ticket reservations. Additionally, a small number of travelers experienced severe delays, missing vehicles, or sudden schedule changes that significantly disrupted their important daily journeys.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting punctuality, polite drivers, and clean... See more

Staff

Consumers find staff to be positive, highlighting that the drivers and personnel are polite, professional,... See more

Booking process

Clients share ambiguous opinions on booking process, with many reviewers praising the simple, straightforward... See more

Customer service

People report ambiguous experiences with customer service, as while some reviewers experienced very quick,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy-to-use application with a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bouth bus tickets. Some things go wrong. Ticket were annulated. Everything was in Spanish. They sent a code to buy new tickets. That don't work. My money was lost. 1 month later they give a part of... See more

Company replied

Rated 4 out of 5 stars

The trip was fine but water, tea and turkish kolonya was much better because it was hot and too cold in bus ( airco) , maybe for NeXT time 🙂

Company replied

Rated 4 out of 5 stars

The price is slightly lower which made my decision easier. Nobody wants to spend more if less is available.

Company replied

Rated 5 out of 5 stars

My husband and I love to travel, so we often need to buy tickets. We have used the OBILET service several times now. The app is wonderful, with a simple and intuitive interface. Our most recent trip w... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,151)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All is fine!

28 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

I have no remarks.

I have no remarks.

10 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Time precise

7 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Everything was on schedule

Everything was on schedule. The bus was clean and comfortable. The driver was very nice! We had a break too! Totally would recommend the company!

6 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Thank you!

Thank you for the extended support!

7 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 4 out of 5 stars

It’s nice trip and on time

6 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

The driver was a real one

The driver was a real one

28 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

The Obilet reaction was fast and the…

The Obilet reaction was fast and the chating was easy and fast. Problem solved which is most importan!

6 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Its nice

I like the driver, he is amazing (some are rude). Its comfortable and fast travel. One suggestion - clean the busses often.

3 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Perfect in following with customer

Good as instructing and following with customer, they do their work in a perfect way.

4 February 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Review

The drivers, they were very friendly and helpfull

23 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Great staff

Great staff, very quick and enjoyable journey. Well done guys

28 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Very useful application

I find this application very helpful especially for the long trips because you can make serious savings from the original price of the tickets you can find online. This alone is a huge benefit, however, the app could use some improvements.

23 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Easy to find your jorney

Easy to acces , super easy to find your ticket for your jorney in 1 minute your are done

21 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Nice Journey

Nice Journey

21 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Satisfied

Good app. Nice people. The bus arrived in time and I didn’t encounter any difficulties. Easy to buy/cancel/modify a bought ticket.

16 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

Rated 5 out of 5 stars

Quick reaction

I have just used the site to buy 2 bus ticket. There was a technical issue with the platform, I have called by phone to check what is happening and the lady from the call center have sent me the4 tickets by e mail. She has resolved my problem quickly.

20 January 2025
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,
We are very glad that you were satisfied with our service!
Thank you for your positive evaluation.
Have a nice day!

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