obdtoolshop.co.uk Reviews 

65
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Scam Paid and then nothing. No confirmation email, no response to emails, nothing. Money refunded by paypal. Do not touch these scammers.

Rated 1 out of 5 stars

Paid £9.98 2 days delivery Royal Mail they gave me tracking number after 6 days of me chasing then (tracking number was fake) now they saying item is coming from china may be 2 weeks ! Still waiting 3... See more

Rated 1 out of 5 stars

In the advertisement promised features do not work. According to AUTEL customer service, it is no malfunction , oil change time and the oil change mileage can not be adjusted. Guilty are Volkswagen... See more

Rated 1 out of 5 stars

They sent me an email saying my parcel has been returned because of a battery but the dhl tracking number they provided were false! then they sent another email saying its been resent but again a fake... See more

Company details

  1. Car Accessories Store

About obdtoolshop.co.uk

Information provided by various external sources

Best OBD Diagnostic tool E-shop Welcome to Obdtoolshop.co.uk! Obdtoolshop.co.uk is a United Kingdom market-oriented e-shop. We devote to provide the British various, economic and useful OBD diagnostic tool. Obdtoolshop.co.uk line of business: Our purpose is to supply full range of auto repair tool for maintaining world wide cars, basing on customers’ different need. Such as auto diagnostic tool, auto code scanner, auto key programmer, auto ECU programmer, odometer correction tool, auto adapter, auto diagnostic software. Obdtoolshop.co.uk business purpose Our business purpose is to satisfy our customers' demanding needs. As professional e-commerce shop, our live chat and the more other common contact options are available to our customers, so that we are able to have smooth communication in pre-sales and after-sale service all the time.

obdtoolshop.co.uk was formerly known as obdtool.co.uk

Contact info

1.2

Bad

TrustScore 1 out of 5

65 reviews

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1.2

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(65)

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Rated 1 out of 5 stars

Scam

Scam
Paid and then nothing. No confirmation email, no response to emails, nothing.

Money refunded by paypal.

Do not touch these scammers.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Paid £9.98 2 days delivery Royal Mail…

Paid £9.98 2 days delivery Royal Mail they gave me tracking number after 6 days of me chasing then (tracking number was fake) now they saying item is coming from china may be 2 weeks ! Still waiting 3 weeks not arrived … they just tell lies

21 January 2022
Unprompted review
Rated 1 out of 5 stars

Lied about posting item twice!

They sent me an email saying my parcel has been returned because of a battery but the dhl tracking number they provided were false! then they sent another email saying its been resent but again a fake dhl tracking number!. I have been waiting for 4 weeks for the product that was meant to be getting with their 3 days delivery! having to now claim money back on paypal.

7 May 2018
Unprompted review
Rated 1 out of 5 stars

No response from the supplier

No response from the supplier, despite sending several emails and direct posts on the website. Order remains pending with no change. Do not waste your time - PAYPAL claim made

19 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent value for money.

The product was very well described in the advert. It came exactly as I expected and had even more software with it that I expected. It all worked very well and I am about to place another order as it was such a massive saving. Only downside was the delivery time wasn't as initially described but I was kept informed at each step of the way which definitely made me feel at ease. Thanks to everyone involved as your site products are starting my mobile auto company single handed.

17 May 2017
Unprompted review
Rated 1 out of 5 stars

FRAUD

never received item , and was ignored when tried to contact.. Skype,Email,Paypal , Online chat ..

Thanks to paypal , solved the problem.

7 February 2017
Unprompted review
Rated 1 out of 5 stars

Don't Shop Here

They deliver faulty devices and won't take any responsibility to satisfied the customer. They don't know how to interact. First they ask you how you want to deal with the problem. I give them 3 good options and they totally ignore this, like the didn't reed it.

Be aware of this people.Don't shop here. I rather would have given them zero star but unfortunately this is not possible.

22 June 2016
Unprompted review
Rated 1 out of 5 stars

The worst Company

Don,t buy anything here .They send you items thats missing some parts.At first they act dumb , like they don,t know what the problem is and when you proof them wrong by sending pictures, they don't react to the email you send them.

And believe me "Susan" is just a guy who believe customers will be nice.

Another Paypal Dispute.

19 June 2016
Unprompted review
Rated 1 out of 5 stars

Avoid - wont get a full refund

Ordered an item from this company / obdtools.co.uk, the item didn't work on my car so after fighting about this issue for weeks they agreed a refund if I sent the item back, they agreed to refund postage back.

They had the item back for over 3 weeks before I managed to get a refund fighting all the time, got a refund but still won't refund shipping costs even though they agreed to this, also this was no fault of my own, they item said it would work on my car but then said it wouldn't. not my fault at all - miss-sold.

28 May 2015
Unprompted review
Rated 5 out of 5 stars

Honest and helpful team, brilliant customer support.

All items bought (even a year or so ago) from them still work with no problems so good quality build items.
Recently needed some support for one of the items I've bought year or so ago and Susan and Summer from customer service were very helpful responded quick, can't fault their service, (I've used Skype and email support).
From my experience with the company I can easily rate them as five star, others should take a note and follow on how it's done.
I still have a list of items that I will buy from them in the future (finance permitted). When I've bought my items they came via DHL superb packed and in less than 7 days (to UK), and to this add the recent experience with the customer service, I will repeat myself...can't fault their service.
Would happily recommend them to anyone who needs their products.
Thank you for all your help.

8 October 2014
Unprompted review

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