obd365 Reviews 242

I’ve been buying programmers and keys from this company for a while now, and my experience has always been excellent. Shipping is fast and everything arrives without any issues. Whenever I have questions, their support team responds quickly and is always helpful in solving any problems or explaining things clearly. Very reliable supplier, highly recommended!

I recommend everything quickly and efficiently, quick contact

Fast delivery And good comunicación

Good service

Ignoring Warranty for Super MB Pro M6+ (Order #S/N: BD250214469459. I purchased a Super MB Pro M6+ from this shop 11 months ago. The device cost over $400, but now it has stopped working. I have contacted their support team multiple times via email and WhatsApp, but they are completely ignoring my messages.
The device is still under its 1-year warranty, but the seller is clearly trying to wait until the warranty expires. This is unacceptable for a professional diagnostic tool shop. I have all the videos and photos of the faulty device as proof.
I am warning all buyers: be careful, they have NO after-sales support! I will update this review ONLY if the seller contacts me and provides a solution or a return address for repair.

Excellent support from both OBD365 and CGDI concerning my CG BMW malfunctioning. My device is working good now. Good collaboration really appreciate it.

The client service is excellent. They answered and solved my problem in less than 24 hours.

I bought some hardware from Autel from this company. I am really very surprised.... The staff are really very friendly and competent!! The communication and support is also very good and helpful!! You also get a discount if you buy multiple products! The company asks very good quality! Top company 👍👍👍Thank you very much 🍀😊

Very helpful and always kept in touch till now.

They always kindly support me！

All equipment from this shop are good and high quality. Sale person very polite and very helpful. All items are good packing and fast send. No any risk. Really best and safety shop.

Great support. Been buying my products from them for years. My recent issue, my laptop crashed and I lost licensing to a product I purchased from them years ago. I still had the details of the purchase, of which, once produced, they promptly helped me restore functionality.

Express shipping was not express. Only support is during china business hour. Response is slow and full of excesses(was busy, on vacation and failed to get back to me when they said they would). Could not get the product to work properly. Waited another week then disputed the charges with the credit card. would have been nice to keep working on it by the support team was not to be found

I HIGHLY DO NOT RECOMMEND Be sure to read before using the store's offer. I made a purchase in the store hoping that I would receive the goods quickly and efficiently, the product cost $ 2,510. The product was marked as available and shipping was described as two business days. Unfortunately, it turned out after a few days that the seller did not have the goods and that I had to wait about a month for it. I agreed if the seller gave me compensation in the amount of $ 220. I received this amount of refund. After a month from the purchase, I contacted the store, in response they wrote to me that they did not have good news for me and did not know when the goods would be available. 2 months have passed since the date of the order !!! I wrote a final message that either they give a specific shipping date window or I report the matter to PayPal, through which I paid. They replied after two days that the goods had been sent from Spain and that today I would receive a tracking number. I did not receive the number and the next day, using the whatsapp messenger, the seller wrote to me that he was demanding an additional payment of $ 100. I firmly refused, I waited 2 months, he was rude and arrogant, insisted. Finally, he returned the rest of the money to PayPal. I think that if it weren't for PayPal, I might not have gotten my money back. I lost time and money because the dollar exchange rate changed and after two months I lost about 250 dollars on currency exchange. I DO NOT RECOMMEND. Don't believe the lies of the site's staff. I threatened to report to PayPal in case of non-delivery. I have a screen for everything. I threatened to contact PayPal if the shipment was not delivered. I have no trust in the store because of their attitude. Think twice before you buy. Certainly those customers who buy in your store In case of not receiving the parcel, loss of time and money, will look at the sky and enjoy life as the store staff suggests - see the store's response Pathetic.No customer cares about the alleged loss of the store, only their own. Alleged loss of the store For me, this is a lie because the dollar exchange rate has fallen significantly, which anyone can check. When buying, I paid over PLN 4 for a dollar and at the time of return, the dollar price oscillated around PLN 3.77. So another lie from the store.

The best supplier ever. Got the product fast and saved 400$. Helped me through the whole process of activating flex full master. I’m never buying from another company ever

Obdii365 cares about their customers and they’re always helpful when you need it. I always buy from them, thank you for your services.

I requested their help after 4 years of buying my device, they never been late, although warranty finished, they helped me and sorted everything out for me
Thanks alot

Great source for cars obd tools!
Last year i got a Xtool D9 PRO
This month i bought BMW ICOM N3 Plus PRO
Both products working on many cars!
Fast shipping!
Recommended!

They fixed the issue

Good and understanding seller, always to help, quick in response
best price you can get in the market
they know their game