Oakwood Solicitors Ltd Reviews 

1,674
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for providing helpful guidance, keeping them informed, and maintaining clear communication throughout the entire claims process. Reviewers appreciate the professional and supportive approach, noting that the team works hard to secure positive outcomes. Many consumers emphasize that the legal experts made stressful situations feel much easier to manage. However, some customers also noted issues with customer service, mentioning unreturned phone calls, unanswered emails, and poor overall organization. A few people also felt frustrated by unexpected appointment cancellations, delayed case file handling, and a general lack of responsiveness from staff members.

What people talk about most

Staff

Customers report deep satisfaction and appreciation for the staff, describing them as extremely helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting absolute professionalism, fast... See more

Customer service

Clients share positive opinions on customer_service, noting they felt fully supported and kept informed... See more

Claim

People report positive experiences with claim processes, highlighting professional support and regular... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting that staff are always helpful and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The pension claim that Stephanie Gardiner managed to sort for me was complicated and very time consuming. She took all the stress and was very informative on all the stages. Regular up dates , even i... See more

Rated 5 out of 5 stars

I dealt with the same lady each time (apparently I am not allowed to name names ) and found her helpful, friendly, informative. Every step of the way I received an email to keep me informed. For me I... See more

Company replied

Rated 5 out of 5 stars

Aidan Khan with Oakwood Solicitors got a positive outcome for my case. I was scammed by a trading platform and Aiden handled my claim with the bank. He put in lot of time and effort into my case. He... See more

Rated 5 out of 5 stars

Oakwood solicitors have been amazing with me. I had two people who were dealing with my case Jessica Rowson and Caitlin Smith and both were very supportive and nothing was too big or small for them... See more


Company details

  1. Law Firm

Information provided by various external sources

We are a local Leeds law firm, offering a wide range of legal services including Employment, Stress At Work, Personal Injury, Medical Negligence and Wills.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 75% of negative reviews

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4.5

All reviews

(1,674)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Pension claim

Pension claim, with the help of a wonderful person called Stephanie gardiner from oakwood solicitors.
I was able to receive a good sum of the pension that I thought I had lost. I am really greatful for all the work and help she has been.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Pension claim Stephanie Gardiner.

The pension claim that Stephanie Gardiner managed to sort for me was complicated and very time consuming. She took all the stress and was very informative on all the stages. Regular up dates , even if there wasn't much to report but nether the less keeping informed that she was chasing companies for information . Its taken a long time to get to the end but its worth it. Very pleased with the outcome thank you.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Oakwood solicitors excellent

Oakwood solicitors have been working on my very complicated case for years. I had looked into claiming myself but the process and paperwork involved was immense. Oakwood took it on and after a couple of years they got my money back. Laura contacted me whenever there was an update, but sometimes there was nothing to tell so I left it to them (that what I was paying for) and as soon as the decision was made in my favour the money was paid next day. Excellent service from strat to finish.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Oakwood Solictors have provided me with…

Oakwood Solictors have provided me with an excellent service regarding a claim of mine. I can not express enough the professionalism, communication and being with you every very step of the way. My
Solicitor was Stephanie Gardiner and has been committed to my claim for a couple of years now which I am so happy with. My claim went through FCSC snd I know you can do claims yourself directly with them, but reassured why go through all the stress and legal matters when you can use Oakwood/ Stephanie Gardiner. The cost factor for their services isn’t excessive, but worth every penny with the amount of work they actually do for you and make the process and journey smooth. Thank you very much Stephanie and Oakwood. Kim E

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing serv ice

I have been so impressed with Aidan -he made my claim easy and seamless -He managed to get back a substantial amount of money back from my bank -this is not a scam and if anyone who has lost money please givem them a try

30 August 2025
Unprompted review
Rated 5 out of 5 stars

First class!

Oakwood solicitors have been amazing with me.
I had two people who were dealing with my case Jessica Rowson and Caitlin Smith and both were very supportive and nothing was too big or small for them which put me at ease.

2 September 2025
Rated 5 out of 5 stars

Great company.

Laura Barbera
Thankyou for all the help with the compensation claim. Without the knowledge and expert advise from you, I would of had a great loss. If I get stuck with any other problems you will be the first I will contact.
Oakwood solicitors and company, cannot fault you at all.
Thankyou for all the hard work.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Hearing claim

Liam was brilliant kept me well informed my claim went on a bit longer than I expected but that was not their fault it was the company's involved that drag it on I would recommend oakwood solicitors once again Liam was brilliant

8 August 2025
Rated 5 out of 5 stars

Exceptional service

Always kept me up to date with progress and if anything else was required, via e mail or telephone, always polite and respectful especially Caseymae sykes. I feel they represented me well to a more than satisfactory result.

1 August 2025
Rated 5 out of 5 stars

PENSION CLAIM

PENSION CLAIM
Stephanie Gardiner
I would like to thank you for all your hard work regarding my pension. i didn't think i would see any of my pension again ,i would like to thank you from the bottom of my heart.
love Tracey x

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I have recently won a claim with the help of Oakwood solicitors. I cannot thank them enough for their support and professionalism. They took my claim seriously and made me feel heard.

I would like to say a special thank you to Fiona and Alexandra for making the entire process very smooth and easy! I will be recommending your services to anyone that needs legal support in the future.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, this is awesome. i never knew i could get my money back through Oakwood solicitors. A big thank you to you Aidan Khan for the good work done. Your effort patience, understanding and good communication has made me won. Good job Aidan. God bless you.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Finance claim

Absolutely fantastic to speak to, fab communication throughout my claim everything was explained throughly. They cant help you enough nothing is too much trouble.

Big thanks to Aidan Khan and the Paralegal Finance Team for all your hardwork and support throughout my claim.

14 July 2025
Unprompted review

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