Oaktree Garden Centre Reviews 

2,100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service and excellent communication throughout the ordering process, noting how simple it was to place orders. Many people found the products to be of good quality, exactly as described, and offered at very competitive prices. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly or even earlier than expected. Reviewers also appreciate the helpfulness of the delivery teams and drivers, who often go out of their way to assist with placement. Overall, consumers are very satisfied with their purchases and the seamless experience provided.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Product

Customers consistently note positive experiences with product quality, describing items as good quality,... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the very good and... See more

Order

Consumers find order to be a positive experience, with many reviewers highlighting the straightforward online... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and speed from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good quality product. Tilting Sun umbrella with granite base. Good information regarding weight of stand needed for size of umbrella. Efficient up to date information about delivery.

Rated 5 out of 5 stars

We have ordered and purchased several items recently including three large established maples and a Ketler Parasol. The plants are excellent and arrived in wonderful condition. The delivery of the par... See more

Rated 5 out of 5 stars

Great service. Communication was excellent with a phone call to confirm order and dispatch. Delivery arrived as expected and driver was very helpful. Very quick service too, and the price of the pr... See more

Rated 5 out of 5 stars

Great price, efficient service very pleased with the product. Delivered by a really helpful gentleman. One picky thing is lack of communication from Oaktree after initial order confirmation to arrangi... See more



Company details

  1. Garden Furniture Shop
  2. Furniture Store
  3. Garden Center
  4. Grill Store

Written by the company

Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!

Oaktree Garden Centre

Written by the company

Garden Furniture & BBQ Price Commitment
Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
Seen It Cheaper
Just give us a call on 01344 578333

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,100)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Garden Furniture

Absolutely over the moon with my product and service from start to finish. Everything was packaged to a very high standard and delivered on time by a very polite, helpful courier, can't fault in any way.

3 July 2025
Rated 1 out of 5 stars

Kensington furniture not fit for purpose

We bought some garden furniture for £1800 but the table has melted in several places. We have emailed Oaktree as suggested over a week ago but have not heard back.

28 June 2025
Unprompted review
Oaktree Garden Centre logo

Reply from Oaktree Garden Centre

We apologise that you had trouble contacting us via email last week. I understand that the team received your second email yesterday, and they are scheduled to swap out the table this week. Please do let us know if we can be of any further help.

Rated 1 out of 5 stars

Never going back

As a long time customer of the cafe, we were dismayed by our visit today. Almost an hour for food, everyone in the restaurant got served after us (same foods), lettuce was brown, bread was dry, cheese was dry, and hair on the ploughman’s! The worst part was the absolute rudeness of the staff. No apologies, not a single one, just a stroppy response when our food was finally delivered. They’ve lost us as a customer to the garden centre and the cafe. Genuinely disgusted.

27 June 2025
Unprompted review
Oaktree Garden Centre logo

Reply from Oaktree Garden Centre

We’re truly sorry to read about your recent visit and the experience you had—it falls far below the standards we set for ourselves. Your comments about the quality of the food and especially the service are deeply concerning, and we take them very seriously.
This is certainly not the experience we want any of our guests to have, and it is very out of character, as our other reviews highlight. Be assured we’re investigating what went wrong that day and will address the issue directly with our team.

Rated 5 out of 5 stars

Excellent Service

We ordered garden furniture & the process couldn’t have been more efficient & stress free. I spoke to a member of staff, who was really helpful, ordered it online & it arrived 2 days later. I am really impressed with the quality & look of the furniture & it was easy to assemble. Would definitely buy from here again.

16 May 2025
Rated 5 out of 5 stars

Excellent service from Oaktree garden…

Excellent service from Oaktree garden centre,
Furniture delivered 2 days after an online order.
Great communication with the delivery team and delivered on time and with great customer care all round .
Would recommend them highly.
Thank you .

15 May 2025

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